$116 Avg/night
Rate and special offer based on Check-in: Aug 3, 2014 Check-out: Aug 4, 2014

Sheraton Puerto Rico Hotel and Casino

4 stars
200 Convention Boulevard, San Juan, 00907
Hotel Overview
Reviewer score
3.8
out of 5
328 reviews
Excellent stay

Excellent hotel, clean rooms, friendly and helpful staff! See full review

  • Bsanchez
  • Feb 28, 2014
Fantastic couple getaway

Loved this hotel. It was close to everything the room was clean and comfortable. The staff was... See full review

  • Diana irene
  • Nov 13, 2013
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.4537 -66.0881
Area served
San Juan, Puerto Rico
Nearby airports
Luiz Munoz Marin International Airport (SJU) - Estimate driving time 15 minutes.
Area description
Located in the San Juan Convention Center District, minutes from both the Luis Munoz Marin International Airport and from historic Old San Juan.

Recommendations for you

Customers who viewed Sheraton Puerto Rico Hotel and Casino also booked these hotels.

Reviewer score 3.6 out of 5
Reviewer score 3.6 out of 5
Reviewer score 4.4 out of 5

Sheraton Puerto Rico Hotel and Casino Rooms

Traditional
City View, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Superior
Superior rooms offer Bay Views, contemporary design, the Sheraton Sweet Sleeper Bed, 40' flat panel TV, work desk, high-speed Internet access, in room safe, closet with built in dresser drawers, iron and ironing board, hair dryer, coffee maker, iPod entertainment station.
Deluxe
Bay View with balcony, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Executive Suite
One bedroom suite wit 675 sq ft parlor area, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Club
Sheraton Club floor, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system. Access to Club Lounge on 12th floor featuring daily continental breakfast and evening cocktail hour.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Meeting/Banquet facilities
Conference facilities
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Bacardi Rum Factory: 2.2 mi
  • La Fortaleza - Palacio de Santa Catalina: 2.2 mi
  • El Viejo San Juan (Old San Juan): 2.2 mi
  • Ocean Park: 2.5 mi
  • San Juan Cathedral (Catedral de San Juan): 3.6 mi
  • Museo de Las Americas: 4.1 mi
  • Jardin Botanico: 4.2 mi
  • Isla Verde: 4.6 mi
  • Arecibo Observatory: 44.3 mi

Dining

Lobby Bar Lounge & Terrace
Bar Menu / hours of operation 11AM - 12AM / Lively Atmosphere / Casual Setting.
Pool Bar & Grille
Sandwiches / Vary / Poolside Atmosphere / Magnificent Bay View
Choices
Regional/International Cuisine / hours of operation 6:30AM - 11AM; 12PM - 4PM; 5PM - 11PM / All Day Dining.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (328)

Ratings and reviews for Sheraton Puerto Rico Hotel and Casino

Overall score

3.9 / 5
5.01.0
152 out of 328
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.4
Location:
3.3
Value:
3.7

83% would recommend to a friend.

Sort by:
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
1onerom
Orlando, Florida
Feb 1, 2014

Great timing

Saint Sebastian festival was going on when we got there, was a lot of fun and it was a plus since we didn't know about it. Sheraton hotel was close enough that we took a cab round trip and didn't have to worry about the traffic and/or the crowds. Had a lot of fun and will go again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Entertainment tip: Short drive from hotel

San Juan

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Kimberley from Halifax
Halifax, Nova Scotia
Jan 14, 2014

Great Location for Catching RCL Cruise

We selected this hotel based on price and location. Located next to the convention centre you are able to catch a bus to take you where ever you wish to go for only $.075 cents. Pier for RCL is also located on this side of the harbour. Easy access by bus or cab to Old San Juan. Shopping only $18.00 cab fare away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Short walk from hotel

To convention centre and bus stop.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

1
5.01.0
TMillerAZ
Columbus, oh
Jan 1, 2014

Welcome to Hotel Disappointment

No SPG line attendant and only 2 staff for sloooow checkin. Bed skirt had holes and blood like stains. Picked the worst problems (slow sink and shower drains) to report to guest services. Had shower drain fixed within 24 hours. Not sure if holiday staffing affected experience, but will not be going back to smallish rooms, no frig, subpar value and $30 round trip to old town. I would only stay here if I was attending an event at Convention Center and would relocate to ANY other property immediately upon completion of that convention center activity. There were some positives: ithe lobby lighting is modern and quite interesting, front desk staff gave us a free drink for delayed checkin line and infinity pool overlooking bay is relaxing. Fun to watch small planes and cruise ships come and go, too but this could all be done across the bay in Sheraton Old San Juan or other hotel. Good luck, and my prayers that best associates were simply off for the holidays.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
1
Value:
1
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Diana irene
Silver spring, Maryland
Nov 13, 2013

Fantastic couple getaway

Loved this hotel. It was close to everything the room was clean and comfortable. The staff was friendly. The view from the pool and room was great. No beach as your backyard but close to the beach. Great restaurant close by and the workers were extremely friendly and helpful, then again everyone in Puerto Rico is.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
MonPSU
Philadelphia
Oct 29, 2013

adventure trip

-clean -friendly staff -isolated but lots of room at hotel/around hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
jimmyb1209
san juan
Oct 3, 2013

great

we had the best time ever we are going back soon loved it

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Bun jovi
Washington, DC
Oct 1, 2013

Good and safer location to stay

The location was really good and safe to stay in San Juan, and room is clean enough and the hotel is well-maintained from outside and inside. Not really to complain about, thank you very much:)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Semperwife
Chicago, IL
Oct 1, 2013

Awesome Hotel/Staff, Will Return Again! A+++

Hotel NOT mapped correctly on GPS. After driving around aimlessly for 15 mins, we decided to call hotel, which is where we learned of the error on GPS, and Mr. Elliot was kind enough to provide directions to Hotel, and stay on the phone with us until we made it safely! The hotel is absolutely BEAUTIFUL, inside and OUT! I love how its a small distance away from the Condado where night life never sleeps! You are a SHORT driving distance from Viejo San Juan. The pool is located on the 4th Floor, with a MASSIVE over fall pool! Its stunning! The hot tub, is plenty BIG, with more than ENOUGH lawn chairs along the entire site! They also have beautiful outdoor furniture in nice shaded area, for leisurely reading! They have a DJ that comes in later in the afternoon, and a cool bar and grill! The rooms are nicely updated and clean. I really enjoyed have a safe located in your room at no extra cost! Parking: Daily parking is provided right across from the hotel, ample, CLEAN and decent priced. $16.00. HOWEVER, there street parking avail, no meters FREE!!! You're rental will be plenty safe! I can't say enough great things about the staff, as they are all SUPER friendly and kind! The only negative I will say about the hotel is the restaurant inside, Choices. OMG AWFUL, save your pennies, not only is this place EXPENSIVE beyond, the food is BELOW AVERAGE! Breakfast for two was $50.00, $4.00 a cup of coffee no FREE REFILLS. Will def be staying at the Sheraton PR, whenever we visit again and then some!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Oscar the lucky
Yauco
Sep 30, 2013

Great place

This hotel is great and is close to the convention center an 20 min to old san juan. Is had a entertaiment fot example ficus and the restautan texas the brasil.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

3
5.01.0
LEDz
Naples fl
Sep 25, 2013

Service elevator all night!!!

I book this hotel and thankful I looked at the reviews to see that there was a $16 a day parking fee so I budgeted for it but then a check out I was hit with a $15 a day service fee,so in total it was an extra $32 a day.i don't mine paying but they should put a huge disclaimer so you know what to expect.food wAs really overprice in the hotel eg.$9-oatmeal.the location sucked not closed to anything except a sizzlers,no beach,no shopping,no resturants and no night life.i was put in a room where the service elevator went all day and night so got no sleep.overall great modern property,good staff,too expensive,bad location.f.y.i don't attempt to drive on the roads in San Juan it take 3 highway to get anywhere and the road are tiny

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
1
Value:
2
Time-saving tip: Short walk from hotel

Park for free on the streets by the convention center from most room you can view your car parked on the street

Back to menu Return to top