$166 Avg/night
Rate and special offer based on Check-in: Jan 6, 2015 Check-out: Jan 9, 2015

Sheraton Puerto Rico Hotel & Casino

4 stars
200 Convention Boulevard, 200 Convention Boulevard, San Juan, PR 00907
Hotel Overview
Reviewer score
3.8
out of 5
236 reviews
Bday getaway

The Sheraton Hotel was a great stay. Everyone there was so friendly and helpful. The concierge was... See full review

  • Alexis Slim
  • Aug 12, 2014
Excellent stay

Excellent hotel, clean rooms, friendly and helpful staff! See full review

  • Bsanchez
  • Feb 28, 2014
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.6 out of 5
Reviewer score 4.0 out of 5

Sheraton Puerto Rico Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
Security
Multilingual
In-Room Safe
Shops/Commercial services
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
Hairdryer in room
Microwave
Cribs available
Iron
Smoke detectors

Dining

District Lounge
This elegant yet relaxed living room setting is perfect for quick bites or sitting back with your favorite cocktail. A tempting menu as well as live entertainment Thursday through Saturday evenings provide plenty of reasons to linger.
Pool Bar & Grille
Enjoy a light snack or a refreshing tropical drink on our pool deck, or sit down for an aromatic and savory burger, sandwich or other delicious lunch item on the grill menu. All of this is available by the 4th floor infinity pool with bay views.
Texas de Brazil
A unique fine-dining experience, our authentic churrascaria combines the cuisines of southern Brazil with the generous spirit of Texas. Choose from 15 prime cuts of Brazilian-style meat, as well as a vast salad bar and wine selection.
Choices
Choices offers a wide and enticing selection to suit any mood. Under the direction of our Executive Chef Janet Berrios, Choices provides refined modern cuisine with global influences.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (236)

Ratings and reviews for Sheraton Puerto Rico Hotel & Casino

Overall score

3.8 / 5
5.01.0
236 out of 236
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.4
Location:
3.4
Value:
3.7

78% would recommend to a friend.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Yukth
Business
Texas
Aug 17, 2013

Safe and Secure

Very nice hotel. Rooms are very clean and modern. Little bit away from activities and restaurents. All restaurents within hotel, casino are expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Jason and Lea
Business
New York
Aug 5, 2013

Perfect gateway

The food and service were good! The rooms are spacious and very clean! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Jose EL TIGRE
Business
pUERTO lA CRUZ, vENEZUELA
Aug 2, 2013

good services

In general the hotel has a good service, except that i had to pay for parking around 15$ PER DAY, i think is very expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
LRP3
Business
Maryland
Aug 1, 2013

Great

Everything was just how I wanted it. It couldn't have been better.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
ECORDERO89
Business
Connecticut
Jul 30, 2013

Beautiful Lobby/Pool

We arrived at 7am Monday morning - we were able to check in early. Rooms were clean - we asked for a small cot for our 4 year old daughter to sleep on. The pool was amazing - you can see the plans take off. Plenty of chairs to put your stuff on. Staff was extremely friendly and eager to help. We ate at the breakfast buffet - quality food but a bit expensive. Overall - good experience and would visit the Sheraton San Juan hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
4 business
Business
Imperial valley
Jul 19, 2013

Great Experience

Staff is bilingual and are very courteous. I call them because my flight was late and it only took 2 minutes to make new arrangements.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Its expensive on the tourist area but if you go a little bit farther is cheaper.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Eddie Severino
Business
New York
Jul 7, 2013

Perfect Vacation

I had a great time, the only problem was transportation from the hotel to old san juan. The cabs are wayyy to expensive (16) and the bus takes over an hour. The hotel itself is perfect. The staff was great and friendly, and the room was confy and pretty big. Oh, and the beach was superb; nice view and very relaxing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Go to Raises, best restaurant in old san juan. Make sure you taste their flan> It is to die for!!

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Shaggy N.
Business
Washington, DC
Apr 15, 2013

Wonderful Hotel

We enjoyed our stay at this hotel. Rooms and Hotel itself were very clean. We found ourselves taking a taxi to Old San Juan everyday, as majority of the shopping and restaurants were there and there isn't anything walking distance to this hotel. The cab ride was only 5 mins and it cost $15 each way. Overall, it was a great experience and we would go back there!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
LeahStar
Business
New York City
Mar 28, 2013

Great Stay

I had a lovely time at this hotel. Location was great and the staff was very helpful and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
TDeni
Business
San Juan, Puerto, Rico
Mar 25, 2013

Good stuff!

Nice hotel, location sucks! Too far from beach. Taxis were expensive. Nice pool area & helpful concierge!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
1
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

Take bus to beach

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