Sheraton Puerto Rico Hotel & Casino

4 stars
View map of 200 Convention Boulevard, 200 Convention Boulevard, San Juan, PR 00907

Hotel Overview

Reviewer score
3.8
out of 5
210 reviews
Convention center activity

If you are going to an activity at the Convention Center, beside the hotel, it's the best spot.... See full review

  • A.T.
  • Aug 18, 2015
Guys trip

Second stay here, facilities and staff are great, only down side is distance from old San Juan, $15... See full review

  • jared L.
  • Apr 21, 2015
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Location
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Highlights
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Policies
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Puerto Rico Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Fitness center or spa
Exercise gym
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
Security
Multilingual
In-Room Safe
Shops/Commercial services
Car rental desk
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
Hairdryer in room
Microwave
Cribs available
Iron
Smoke detectors

Hotel Map

18.4537 -66.0881
Area served
City Center
Nearby airports
Luis Munoz Marin International Airport, (SJU), 11.27, KM; Isla Grande Airport, (SIG), 1.61, KM;
Area description
Airport, Airport

Dining

Choices
Choices offers a wide and enticing selection to suit any mood. Under the direction of our Executive Chef Janet Berrios, Choices provides refined modern cuisine with global influences.
Texas de Brazil
A unique fine-dining experience, our authentic churrascaria combines the cuisines of southern Brazil with the generous spirit of Texas. Choose from 15 prime cuts of Brazilian-style meat, as well as a vast salad bar and wine selection.
Pool Bar & Grille
Enjoy a light snack or a refreshing tropical drink on our pool deck, or sit down for an aromatic and savory burger, sandwich or other delicious lunch item on the grill menu. All of this is available by the 4th floor infinity pool with bay views.
District Lounge
This elegant yet relaxed living room setting is perfect for quick bites or sitting back with your favorite cocktail. A tempting menu as well as live entertainment Thursday through Saturday evenings provide plenty of reasons to linger.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (210)

Ratings and reviews for Sheraton Puerto Rico Hotel & Casino

Overall score

3.8 / 5
5.01.0
210 out of 210
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4.4
Location:
3.4
Value:
3.7

78% would recommend to a friend.

Sort by:
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Surfer Jake
Business
New York, NY
Jan 22, 2013

convention

Great convention hotel and walkable to one great restaurant. Not far from Condado. WONDERFUL pool area! One drawback - the onsite restaurants leave much to be desired, especially the Mexican restaurant which has worse-than-airport food. My husband got a pre-made obviously microwaved dish that was cold in the middle.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

popular place on calle miramar

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Big guy 2415
Couples
California
Feb 24, 2013

Good overall experience

The rooms were pretty standard, but clean. The staff was on par with the service you get anywhere else in Puerto Rico, slow but they get the job done. Location was good, 5minutes to Old San Juan nd 5 minutes to the beach. The pool was averge, decent views of the bay. Casino was small but fun. The restaurnts were good, especially texas de brazil.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
wesleybear
Couples
North Dakota
Mar 3, 2013

Winter getaway

We enjoyed our stay at the Sheraton Puerto Rico Hotel and Casino. There was a convenient parking garage across the street. Staff there was very friendly and courteous. We had lunch at the poolside restaurant which was very good with quick and attentive service. We booked a trip to the biobay at Fajardo through the hotel's concierge. She was very knowledgeable about the trip having experienced it herself. The location of the hotel is fairly convenient being just a short distance from Old San Juan.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Time-saving tip: Not Applicable

For those visitors who will be driving while in Puerto Rico, make sure you have an updated GPS. Try the Puerto Rican foods at some of the more authentic restaurants. It's delicious!

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Jim from Sac
Sacramento, California
Mar 7, 2013

Nice Hotel by the Convention Center

The hotel is very nice, new and modern looking, very clean, and comfortable beds. However, there are not a lot eating options close by. If you don't mind walking a lot, then Condado Beach, Hotels and Restuarants is about 20 minutes walk (one way). If you plan to got to bars and clubs a lot at night then staying in hotel in Condado might be better option. Although the walk both day and night is very safe. Taxi to Condado is about $12 and to Old San Juan is $15 (one way). If you are going to rent a car and go to different areas of Puerto Rico, then this is a very good and reasonable option.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
BVISIBL2
ORLANDO,FL
Mar 9, 2013

SHERATON CASINO

CONVIENIENT TO EVERYTHING. FRIENDLY STAFF. LOTS TO DO IN THE AREA.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Dining tip: Short walk from hotel

FICUS ACROSS THE STREET FROM THE HOTEL HAD GREAT FOOD. JUST WISH I HAD REALIZED THE TIP IS ALREADY INCLUDED IN THE TAB SOONER THAN I DID.

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
TDeni
Family
San Juan, Puerto, Rico
Mar 25, 2013

Good stuff!

Nice hotel, location sucks! Too far from beach. Taxis were expensive. Nice pool area & helpful concierge!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
4
Comfort:
4
Location:
1
Value:
4
Trip purpose:

Family

Shopping tip: Long walk from hotel

Take bus to beach

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
LeahStar
Couples
New York City
Mar 28, 2013

Great Stay

I had a lovely time at this hotel. Location was great and the staff was very helpful and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Shaggy N.
Couples
Washington, DC
Apr 15, 2013

Wonderful Hotel

We enjoyed our stay at this hotel. Rooms and Hotel itself were very clean. We found ourselves taking a taxi to Old San Juan everyday, as majority of the shopping and restaurants were there and there isn't anything walking distance to this hotel. The cab ride was only 5 mins and it cost $15 each way. Overall, it was a great experience and we would go back there!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Eddie Severino
Couples
New York
Jul 7, 2013

Perfect Vacation

I had a great time, the only problem was transportation from the hotel to old san juan. The cabs are wayyy to expensive (16) and the bus takes over an hour. The hotel itself is perfect. The staff was great and friendly, and the room was confy and pretty big. Oh, and the beach was superb; nice view and very relaxing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
2
Value:
5
Trip purpose:

Couples

Dining tip: Short drive from hotel

Go to Raises, best restaurant in old san juan. Make sure you taste their flan> It is to die for!!

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
4 business
Single
Imperial valley
Jul 19, 2013

Great Experience

Staff is bilingual and are very courteous. I call them because my flight was late and it only took 2 minutes to make new arrangements.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Single

Nightlife tip: Short walk from hotel

Its expensive on the tourist area but if you go a little bit farther is cheaper.

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