$116 Avg/night
Rate and special offer based on Check-in: Aug 3, 2014 Check-out: Aug 4, 2014

Sheraton Puerto Rico Hotel and Casino

4 stars
200 Convention Boulevard, San Juan, 00907
Hotel Overview
Reviewer score
3.8
out of 5
328 reviews
Excellent stay

Excellent hotel, clean rooms, friendly and helpful staff! See full review

  • Bsanchez
  • Feb 28, 2014
Fantastic couple getaway

Loved this hotel. It was close to everything the room was clean and comfortable. The staff was... See full review

  • Diana irene
  • Nov 13, 2013
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.4537 -66.0881
Area served
San Juan, Puerto Rico
Nearby airports
Luiz Munoz Marin International Airport (SJU) - Estimate driving time 15 minutes.
Area description
Located in the San Juan Convention Center District, minutes from both the Luis Munoz Marin International Airport and from historic Old San Juan.

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Sheraton Puerto Rico Hotel and Casino Rooms

Traditional
City View, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Superior
Superior rooms offer Bay Views, contemporary design, the Sheraton Sweet Sleeper Bed, 40' flat panel TV, work desk, high-speed Internet access, in room safe, closet with built in dresser drawers, iron and ironing board, hair dryer, coffee maker, iPod entertainment station.
Deluxe
Bay View with balcony, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Executive Suite
One bedroom suite wit 675 sq ft parlor area, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Club
Sheraton Club floor, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system. Access to Club Lounge on 12th floor featuring daily continental breakfast and evening cocktail hour.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Meeting/Banquet facilities
Conference facilities
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Bacardi Rum Factory: 2.2 mi
  • La Fortaleza - Palacio de Santa Catalina: 2.2 mi
  • El Viejo San Juan (Old San Juan): 2.2 mi
  • Ocean Park: 2.5 mi
  • San Juan Cathedral (Catedral de San Juan): 3.6 mi
  • Museo de Las Americas: 4.1 mi
  • Jardin Botanico: 4.2 mi
  • Isla Verde: 4.6 mi
  • Arecibo Observatory: 44.3 mi

Dining

Lobby Bar Lounge & Terrace
Bar Menu / hours of operation 11AM - 12AM / Lively Atmosphere / Casual Setting.
Pool Bar & Grille
Sandwiches / Vary / Poolside Atmosphere / Magnificent Bay View
Choices
Regional/International Cuisine / hours of operation 6:30AM - 11AM; 12PM - 4PM; 5PM - 11PM / All Day Dining.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (328)

Ratings and reviews for Sheraton Puerto Rico Hotel and Casino

Overall score

3.8 / 5
5.01.0
328 out of 328
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.4
Location:
3.3
Value:
3.7

79% would recommend to a friend.

Sort by:
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
jusy me
bpt, ct
Apr 5, 2011

very nice hotel

The hotel was very lovely. Plenty to do. I would say that the food at the pool and restuarant could have been better. My overall stay was nice. I would visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
4
Money-saving tip: Not Applicable

much cheaper to take the bus to other locations like Old San Juan. Taxi's are a little expensive.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Shaggy N.
Washington, DC
Apr 15, 2013

Wonderful Hotel

We enjoyed our stay at this hotel. Rooms and Hotel itself were very clean. We found ourselves taking a taxi to Old San Juan everyday, as majority of the shopping and restaurants were there and there isn't anything walking distance to this hotel. The cab ride was only 5 mins and it cost $15 each way. Overall, it was a great experience and we would go back there!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Traveler Trish
St. Thomas, VI
Sep 2, 2013

Beautiful hotel

The wood-grained decor with modern twists resulted in a lovely chic hotel. The front desk staff & valet parking guys gave great customer service. Pros: The room amenities are above average with the super comfy mattress being the star performer. The club level room was a great value... we enjoyed continental breakfast in the morning and hors d'oeuvers in the afternoon, relaxing sofas for a change of scenery. There are great views in every direction. The pool deck was very spacious with a nice assortment of loungers and tables to choose from. Cons: The loud lobby was a negative in the evenings. There are 2 bars both with loud DJ music making it difficult to have a drink with friends and be able to hear them. The other drawback is rather serious... the casino staff. The dealers at the poker table had a hard time deciding winners of each hand. They were consistently sweeping away bets of winners. As players, we had to explain too many hands or call the pit boss over. After 2 days of trying to play table games, we just found it more frustrating than fun. Overall, I would stay here again. Next to the convention center, close to the Condado beaches, not far from Old San Juan, crusie terminals, shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The Sizzler with a great buffet lunch for only $8.99 is just a block away.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Potter87
Easton, MD
Jun 15, 2011

Great Stay!

We had a wonderful stay! The only thing that we did not like is that there was no microwave but other than that it was a great hotel. It's not very close to the beach either so we had to take a taxi everytime we wanted to go. The rooftop pool was great and it was a beautiful view of Puerto Rico from up there. Overall it was a great experience with the Sheraton.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
1
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Kimberley from Halifax
Halifax, Nova Scotia
Jan 14, 2014

Great Location for Catching RCL Cruise

We selected this hotel based on price and location. Located next to the convention centre you are able to catch a bus to take you where ever you wish to go for only $.075 cents. Pier for RCL is also located on this side of the harbour. Easy access by bus or cab to Old San Juan. Shopping only $18.00 cab fare away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Short walk from hotel

To convention centre and bus stop.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Anonymous
Philadelphia, PA
Mar 26, 2011

Nice stay

It was a great hotel. Everything was clean, a little fancy, but not overly so, and everyone was very helpful and accommodating. The hotel is about a 20 minute walk to the beach, which wasn't ideal. And although the buses were very cheap (75cents), they were unreliable, and cabs were expensive. The hotel is a little pricey to dine in, but there are ways to make it work. This hotel is highly recommended, and I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Money-saving tip: Not Applicable

Book excursions outside the hotel and rent a car. For the same price as an excursion planned by the hotel you can visit the rain forest and the bio-bay.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
303Drift
Denver Co
Jun 8, 2012

New but far from main city

the hotel staff and resraunts were great the hotel was super new and had lots of features the only disavantage is it is not to near to the tourism other than that perfect

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Anonymous
Business
Orlando, Florida
Oct 27, 2010

Hotel Stay Overall Experience

I was on a business trip the whole time. Although I was able to go out for dinner and experience the various and delicious typical puertorican cuisine. People are very courteous and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Los Platos Restaurant in Isla Verde, San Juan. Great food, reasonable prices, good customer service, no waiting time and live entertainment. Not too many eating options inside the hotel nor from their room service menu.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Trip Diva
Boring Maryland
Jul 14, 2011

Wonderful trip, with lessons well learne

Overall, the hotel is GREAT!!! There are only a few minor reasons why I wouldn't say it's PERFECT. The staff is wonderful and friendly but they forgot to fully explain the Green Service Credit offered to guests and it became frustrating at check out (minor-but could be annoying to some guests), the hotel is beautiful with many ammenities but unless you plan to pay for a taxi to go everywhere you will have to rent a vehicle because it's not walking distance to anything. It is super convenient to have a resturant,lobby&pool bar, as well as a casino but outside of that there is currently only two resturants close by and NO SHOPPING (minor-just a small tourist let down). I would definitely recommend this hotel and I can promise you that it will be the best place to stay once the area is complete.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
neco
boston
Apr 22, 2011

ok

was ok overall

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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