$166 Avg/night
Rate and special offer based on Check-in: Jan 6, 2015 Check-out: Jan 9, 2015

Sheraton Puerto Rico Hotel & Casino

4 stars
200 Convention Boulevard, 200 Convention Boulevard, San Juan, PR 00907
Hotel Overview
Reviewer score
3.8
out of 5
236 reviews
Bday getaway

The Sheraton Hotel was a great stay. Everyone there was so friendly and helpful. The concierge was... See full review

  • Alexis Slim
  • Aug 12, 2014
Excellent stay

Excellent hotel, clean rooms, friendly and helpful staff! See full review

  • Bsanchez
  • Feb 28, 2014
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.6 out of 5
Reviewer score 4.0 out of 5

Sheraton Puerto Rico Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
Security
Multilingual
In-Room Safe
Shops/Commercial services
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
Hairdryer in room
Microwave
Cribs available
Iron
Smoke detectors

Dining

District Lounge
This elegant yet relaxed living room setting is perfect for quick bites or sitting back with your favorite cocktail. A tempting menu as well as live entertainment Thursday through Saturday evenings provide plenty of reasons to linger.
Pool Bar & Grille
Enjoy a light snack or a refreshing tropical drink on our pool deck, or sit down for an aromatic and savory burger, sandwich or other delicious lunch item on the grill menu. All of this is available by the 4th floor infinity pool with bay views.
Texas de Brazil
A unique fine-dining experience, our authentic churrascaria combines the cuisines of southern Brazil with the generous spirit of Texas. Choose from 15 prime cuts of Brazilian-style meat, as well as a vast salad bar and wine selection.
Choices
Choices offers a wide and enticing selection to suit any mood. Under the direction of our Executive Chef Janet Berrios, Choices provides refined modern cuisine with global influences.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (236)

Ratings and reviews for Sheraton Puerto Rico Hotel & Casino

Overall score

3.8 / 5
5.01.0
236 out of 236
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.4
Location:
3.4
Value:
3.7

78% would recommend to a friend.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Jacksonville Fl
Jul 26, 2011

Fantastic family gateway

great location staff very hlepful hihgly recomend

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Not Applicable

Great for the value

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Katejaye
Business
Bangor, ME
Jul 25, 2011

Great Hotel and location! Check in SLOW!

The hotel was extremely nice, very modern and very clean. My only complaint was checking in. I was third in line at 3pm which is check in time and there were only two desk agents. I stood in line for over an hour. It was ridiculous! Other than that the San Juan Hotel met all of our vacation needs. We stayed here the night before we went on a cruise. It was situated by the bay with about a $20 cab ride to/from the airport or from the cruiseport. Old San Juan where shopping and exploring the forts can be done is about a $12 cab ride.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Nilda
Business
Kissimmee, Florida
Oct 14, 2011

Our 40th Anniversery

All was great except the hidden $60.00 fee they charged me for coffee "that i don't drink" and "wireless internet I don't use".....This should be optional make your guest request it. Don't charge everyone for services that are not required. Besides this, the hotel was perfect. The security in the hotel was outstanding always felt safe.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

All you would desire to eat is in your surrounding area. Location is perfect being it has all access to all highways and parkways. The evening view from our balcony was spectacular! And the Mountains were breath taking. Must SEE!

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
MarkMark
Business
Basseterre, St. Kitts and Nevis
Oct 25, 2011

Fun Vacation

We only stayed two days, but the facilities were nice and the staff was very pleasant. Good experience overall, and within reasonable distance from a lot of things to see.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

According to the people who live there, the street names change about once a year, so the maps are not terribly helpful except in general terms.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Nikmarie
Business
San Juan, Puerto Rico
Nov 1, 2011

Good time

Great service, great quality, awesome pool area...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Redd5377
Business
Orange, NJ, USA
Nov 13, 2011

My Experience

The overall experience was great...staff very helpful and pleasant. Loved the gym and pool deck. However I think that the food is over priced for the quality and quantity.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Plaza las Americas..Great mall and good prices

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Boricua484
Business
San Juan. Puerto rico
Nov 14, 2011

Peaceful

Very quiet rooms and comfortables. Better view if you can get a pool side room, the other side give you not much.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Take a taxi and go to Old San Juan or Condado. Much more activities.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Jeff Smith
Business
Boston, MA, USA
Mar 16, 2012

Pretty good hotel

The pool closes very early (at 8pm), which was a bit surprising. You need to rent a car if you want to go anywhere. But if you have a car, the location isn't a big deal.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
manny 17
Business
Miami, FL, USA
Mar 26, 2012

GOOD HOTEL

This was a surprise for me, since I lived in P.Rico for more than 25 years, and I can't imagine this hotel in the area where is located. Really beautiful, the personnel excellent as well as the room. I highly reccomended.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Brinley
Business
St Kitts
May 3, 2012

comfortable, luxurious and very accommodating staff

Great staff! Could use more F&B facilities. Would return in the future!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Carli's Concierto

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