$123 Avg/night
Rate and special offer based on Check-in: Aug 19, 2014 Check-out: Aug 22, 2014

Sheraton Puerto Rico Hotel and Casino

4 stars
200 Convention Boulevard, San Juan, 00907
Hotel Overview
Reviewer score
3.8
out of 5
328 reviews
Excellent stay

Excellent hotel, clean rooms, friendly and helpful staff! See full review

  • Bsanchez
  • Feb 28, 2014
Fantastic couple getaway

Loved this hotel. It was close to everything the room was clean and comfortable. The staff was... See full review

  • Diana irene
  • Nov 13, 2013
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Puerto Rico Hotel and Casino Rooms

Traditional
City View, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Superior
Superior rooms offer Bay Views, contemporary design, the Sheraton Sweet Sleeper Bed, 40' flat panel TV, work desk, high-speed Internet access, in room safe, closet with built in dresser drawers, iron and ironing board, hair dryer, coffee maker, iPod entertainment station.
Deluxe
Bay View with balcony, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Executive Suite
One bedroom suite wit 675 sq ft parlor area, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Club
Sheraton Club floor, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system. Access to Club Lounge on 12th floor featuring daily continental breakfast and evening cocktail hour.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Meeting/Banquet facilities
Conference facilities
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

18.4537 -66.0881
Area served
San Juan, Puerto Rico
Nearby airports
Luiz Munoz Marin International Airport (SJU) - Estimate driving time 15 minutes.
Area description
Located in the San Juan Convention Center District, minutes from both the Luis Munoz Marin International Airport and from historic Old San Juan.

Nearby points of interest

  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Bacardi Rum Factory: 2.2 mi
  • La Fortaleza - Palacio de Santa Catalina: 2.2 mi
  • El Viejo San Juan (Old San Juan): 2.2 mi
  • Ocean Park: 2.5 mi
  • San Juan Cathedral (Catedral de San Juan): 3.6 mi
  • Museo de Las Americas: 4.1 mi
  • Jardin Botanico: 4.2 mi
  • Isla Verde: 4.6 mi
  • Arecibo Observatory: 44.3 mi

Dining

Lobby Bar Lounge & Terrace
Bar Menu / hours of operation 11AM - 12AM / Lively Atmosphere / Casual Setting.
Pool Bar & Grille
Sandwiches / Vary / Poolside Atmosphere / Magnificent Bay View
Choices
Regional/International Cuisine / hours of operation 6:30AM - 11AM; 12PM - 4PM; 5PM - 11PM / All Day Dining.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (328)

Ratings and reviews for Sheraton Puerto Rico Hotel and Casino

Overall score

3.8 / 5
5.01.0
328 out of 328
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.4
Location:
3.3
Value:
3.7

79% would recommend to a friend.

Sort by:
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
FB01
San Juan, Puerto Rico
Jan 7, 2013

San Juan - great experience

I stayed at this hotel for 5 nights. The staff was friendly and very helpful with everything. I had an incident where a few of my towles (left by housecleaning) were dirty. The hotel apologized and gave me two free continental breakfasts for me and my gf. Other than that, it's a great place, convenient location, and safe.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Go to Rio Grande and take the 25-30 minute hiking walk through "El Yunque", the national rainforest. There's a beautiful waterfall well worth the hike there and back. It's free.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Trip Diva
Boring Maryland
Jul 14, 2011

Wonderful trip, with lessons well learne

Overall, the hotel is GREAT!!! There are only a few minor reasons why I wouldn't say it's PERFECT. The staff is wonderful and friendly but they forgot to fully explain the Green Service Credit offered to guests and it became frustrating at check out (minor-but could be annoying to some guests), the hotel is beautiful with many ammenities but unless you plan to pay for a taxi to go everywhere you will have to rent a vehicle because it's not walking distance to anything. It is super convenient to have a resturant,lobby&pool bar, as well as a casino but outside of that there is currently only two resturants close by and NO SHOPPING (minor-just a small tourist let down). I would definitely recommend this hotel and I can promise you that it will be the best place to stay once the area is complete.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Traveling the USA
New York
Jan 11, 2011

Quiet place, friendly staffs

The staffs were very friendly and passionate to help out guests. Unfortunately there was a small occasion of missbooking kayaking activity and getting the deposit back, the problem finally solved and even I consider this inconveniences I would still recommend the hotel. fully enjoyed the outdoor pool from which directly could look down the cruise ship port. Located in clean and quite convention center area which makes it as the best place to be relaxed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Anonymous
Boston, MA
Mar 15, 2011

Great package

It was great. I loved the hotel and the staff was pretty good.the only thing was that they're pool closes too early, especially for Puerto Rico. Also, the hotel was pretty far from all the destination spots so prepare to spend a lot of money on taxis. It was a great trip otherwise, i had a wonderful time!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
2
Value:
3
Sightseeing tip: Not Applicable

When your in Puerto Rico, you have to go visit the Bioluminescent Bay. It's worth the experience but remember to book reservations before hand.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Prince Alec
Boston, Mass
Feb 14, 2014

Birthday Vaca

Went to this Hotel last summer thinking it would be great and I would have lots of fun, I was dead wrong. The hotel is in the convention district near the harbor but nothing else. To get anywhere from the hotel you had to take a taxi which is costing you $15 to get there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
2
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Anonymous
San Juan Pureto Rico
Apr 11, 2011

Fun Family Getaway!

Excellent. The staff was very friendly and helpful :0)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Barbclay2000
St Croix, Virgin Islands
Apr 1, 2011

Sheraton

The Sheraton has great atmosphere. The minute you enter the lobby there is cold water to drink. The hotel has a modern fresh vibe about it! The pool was definitely the kids favorite part of the Hotel. My favorite thing about the Sheraton was the gym! Never have I been to a hotel with a nicer gym then the one the sheraton has! WOW is all I can say! Everything was super easy to use and I love the ice cold towels in the fridge after my workout! I also would like to say how great the cleaning crew was....I love an orderly room that can be tough when you travel with three young children! THanks Sheraton for knocking our socks off! We loved the Hotel and hope to come back soon : )

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Not Applicable

Went to the rainforest for the La Mina falls! THe kids loved that and going to old san juan to feed the pigeons was another huge highlight got some great pics!

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Baller t
New york
Sep 17, 2012

Vacation from school

Hotel inside is really nice we went in for a comcert that was really close to the hotel, right across from convention center in san juan friendly staff car rental place right inside, casino, good restaurants, a cery good stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
5
Dining tip: Short walk from hotel

Local fare very good and great prices, cassita miramar

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
casiduque
Business
Miami, FL
Oct 17, 2013

Location

Great Location, but at the same time far from the "action" or attraactions of the city, even though you can get to Old San Juan for 0.75 US bus or 20-25 US One way Great staff. Good if ones meeting is at the hotel itself

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Nightlife tip: Long walk from hotel

Taxi at night

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
MissBXNYC
Bronx, New York
May 13, 2010

Wonderful Experience

Upon check-in, the front desk staff was very friendly. [...] I requested a room by the pool and they gave me a room on the same floor, so that was great. The staff everywhere was very friendly and always smiling.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Anonymous
Guayanilla, PR
Jul 7, 2010

Great vacations & the price is the best!

It was a very fantastic 4th of july weekend!!.. The Hotel was great, beautiful and very comfortable. The price was hilarious. I would recommend this hotel if u want to enjoy a spectacular vacations with u're family and also with u're friends because of the location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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