Sheraton Puerto Rico Hotel & Casino ★★★★

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$204
avg/night
Rate and special offer based on
Check-in: Feb 28, 2016 Check-out: Feb 29, 2016

Good overall experience

Would recommend Sun, Feb 24, 2013
The rooms were pretty standard, but clean. The staff was on par with the service you get anywhere else in Puerto Rico, slow but they get the job done. Location was good, 5minutes to Old San Juan nd 5 minutes to the beach. The pool was averge, decent views of the bay. Casino was small but fun. The restaurnts were good, especially texas de brazil.

| California Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Sheraton

Would not recommend Tue, Jan 29, 2013
The Sheraton is a nice Hotel but way over priced, it is a typical Hotel where the cruise ship people come and stay for a night before embarking on their cruise. All the drinks and food is average but way over priced.The rooms where clean but the noise level with people coming in at midnight and slamming doors and walls very thin so you here all the noise. We stayed 3 days and I won't stay there again.I will look for a place on the beach for the price I paid for this Hotel

| Pompano Beach, FL Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 1 /5

convention

Would recommend Tue, Jan 22, 2013
Great convention hotel and walkable to one great restaurant. Not far from Condado. WONDERFUL pool area! One drawback - the onsite restaurants leave much to be desired, especially the Mexican restaurant which has worse-than-airport food. My husband got a pre-made obviously microwaved dish that was cold in the middle.

Dining

popular place on calle miramar

| New York, NY Business

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Worth going back to

Would recommend Tue, Jan 8, 2013
I had a splendid time and I am already planning to go back. I implore anyone to make this trip...it was definitely worth it.

Dining

punto de visto has a great shrimp mofongo with pinapple sauce

| Hampton, Va Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

San Juan - great experience

Would recommend Mon, Jan 7, 2013
I stayed at this hotel for 5 nights. The staff was friendly and very helpful with everything. I had an incident where a few of my towles (left by housecleaning) were dirty. The hotel apologized and gave me two free continental breakfasts for me and my gf. Other than that, it's a great place, convenient location, and safe.

Attractions

Go to Rio Grande and take the 25-30 minute hiking walk through "El Yunque", the national rainforest. There's a beautiful waterfall well worth the hike there and back. It's free.

| San Juan, Puerto Rico Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Very relaxing.

Would recommend Fri, Jan 4, 2013
A very good hotel for relaxing. The service was good in particular the bell hop. Room service was not that responsive. I guess it was a very busy time.

Dining

The Brazilian-Texan Restrurant

| St. Kitts Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Christmas Holiday 2012

Would not recommend Fri, Jan 4, 2013
rooms not ready at check in time. we got room 930pm

| Orlando, FL Family

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 2 /5

Location

Would recommend Wed, Jan 2, 2013
a little of the beaten path, not walking distance from attractions, but nice accommodations.

| Chicago Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 4 /5

Xmas Vacation

Would not recommend Tue, Jan 1, 2013
Hoping a better experience...Lack of towels at all time (was told too many guests at the hotel)...Room was not clean until early night... Positive remarks are: the hotel location and exceptional valet parking.

Entertainment hint

PR Convention Center and good restaurants.

| Indiana Family

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 2 /5

Christmas time vacation

Would recommend Tue, Jan 1, 2013
The staff were better than excellent, the pool was wonderfully beautiful and the evening coqui songs were very delightful. The food was OK, we didn't eat there often. The housekeeping staff were fine. I would stay there again, just to hear the frogs at sunset. There is plenty of parking close to the hotel, but there is also a garage at the hotel if you want total convenience. The restaurant across the street is very good. . .

Time saver

finding the hotel from the airport is a challenge, use a navigational aid.

| Alaska Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 3 /5