$166 Avg/night
Rate and special offer based on Check-in: Jan 2, 2015 Check-out: Jan 5, 2015

Sheraton Puerto Rico Hotel & Casino

4 stars
200 Convention Boulevard, 200 Convention Boulevard, San Juan, PR 00907
Hotel Overview
Reviewer score
3.8
out of 5
236 reviews
Bday getaway

The Sheraton Hotel was a great stay. Everyone there was so friendly and helpful. The concierge was... See full review

  • Alexis Slim
  • Aug 12, 2014
Excellent stay

Excellent hotel, clean rooms, friendly and helpful staff! See full review

  • Bsanchez
  • Feb 28, 2014
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Sheraton Puerto Rico Hotel & Casino also booked these hotels.

Reviewer score 5.0 out of 5
Reviewer score 4.6 out of 5
Reviewer score 4.0 out of 5

Sheraton Puerto Rico Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
Security
Multilingual
In-Room Safe
Shops/Commercial services
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
Hairdryer in room
Microwave
Cribs available
Iron
Smoke detectors

Dining

District Lounge
This elegant yet relaxed living room setting is perfect for quick bites or sitting back with your favorite cocktail. A tempting menu as well as live entertainment Thursday through Saturday evenings provide plenty of reasons to linger.
Pool Bar & Grille
Enjoy a light snack or a refreshing tropical drink on our pool deck, or sit down for an aromatic and savory burger, sandwich or other delicious lunch item on the grill menu. All of this is available by the 4th floor infinity pool with bay views.
Texas de Brazil
A unique fine-dining experience, our authentic churrascaria combines the cuisines of southern Brazil with the generous spirit of Texas. Choose from 15 prime cuts of Brazilian-style meat, as well as a vast salad bar and wine selection.
Choices
Choices offers a wide and enticing selection to suit any mood. Under the direction of our Executive Chef Janet Berrios, Choices provides refined modern cuisine with global influences.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (236)

Ratings and reviews for Sheraton Puerto Rico Hotel & Casino

Overall score

3.8 / 5
5.01.0
236 out of 236
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.4
Location:
3.4
Value:
3.7

78% would recommend to a friend.

Sort by:
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
Ponce, Puerto Rico
Apr 6, 2011

Great experience!!!!!

This was one of our best experience... The service was great, the hotel is beautiful, the food was incredible. Puerto Rico is the best place to stay!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
g9rocks64
Business
Harrison, Michigan
Apr 12, 2011

A great hotel

Okay, I must admit, the start wasn't so good. We arrived as the Cruise Ships were docked and checking in. I paid for early check in...never happened, and for a "smoking balcony overlooking the bay" on [...], but there was no such animal. Due to the long delay in our check in, we were finally moved to a balcony overlooking the bay, but had that not happened, we would not have enjoyed it. [...]This is a NO SMOKING Hotel.The staff were knowledgeable and courteous[...]. Hotel restaurant was PHENOMENAL! Albeit expensive. Plus, this location - Sheraton Puerto Rico - had NOTHING within walking distance, so we had to pay $2.50 for a soda bottle. Ended up taking a bus to Old San Juan, buying a tourist bag and packing it full of snacks. There's no fridge, so we iced the drinks. Still, if you are brave enough to drive in Puerto Rico, this is a GREAT hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
5
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

No way to get to any stores or attractions, although a shuttle picks you up for your paid excursions. Bus stop close by, but they don't run very regularly!

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
Washington, DC
Aug 2, 2011

AMAZING!

AMAZING PLACE, COUNTRY, EVERYTHING WAS JUST PERFECT! WILL COME BACK!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
Seal Beach Ca.
Oct 8, 2010

Its a Great Place

The place is just great. I don't know what else to say about it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
Monterrey, México
Aug 20, 2010

awesome new hotel...but without beach

Very nice hotel, veeeeeeeeeery nice rooms, very elegant, very nice service. It has everything but beach!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
New York, NY
Jan 1, 2011

Great service

Great service from check in to well after check out - got us into our room hours early and let us crash in a lounge when out fight was delayed several hours in leaving. Casino was great - large and well maintained - nicer than some of the other casinos we saw in Condado. Overall a great experience. We'd come back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Condado is just a short walk away, as long as you don't mind crossing a couple two lane roads.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Alexis Slim
Business
Philadelphia, PA
Aug 12, 2014

Bday getaway

The Sheraton Hotel was a great stay. Everyone there was so friendly and helpful. The concierge was helpful when it came to booking tours. The rooms were very clean and I loved the roof top pool and bar. I would definitely stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Sonia C.
Business
N/A
Dec 16, 2014

Job workshop at Convention Center

Respectful Staff and very cozy rooms!! Just walking distance from convention Center!! Excellent service!! Will stay again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
lil' relaxing time!
Business
SJU
Jun 20, 2010

little getaway

It was great! the parking its a bit expensive ( $16 a night) but over all its a good place to relax and enjoy a little time with one another. Check-in a breeze, super friendly staff. CHeck-out the same. Only down part is that i foun a cookie in y room and the dubet had some dirty spots. I called housekeeping and the staff took care of it right away! So it was not that much of inconvenience. And the security is a plus!! to use the elevator you need to insert the room key, other wise it won't work. :)!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: In Hotel

Casino was super! and the drinks spectacular!

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Kami
Business
Brooklyn, New York
Aug 17, 2010

Great room!

Beautiful, clean hotel, great gym, nice decor and ambiance. Room service and in house restaurant expensive, however food was very tasty.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Plaza Las Americas, pretty big mall with wide selection of store2. Also check out the restuarants in Old San Juan, such as El Jibarito for authentic good tasting cuisine (even though the customer service was not the best, the food was worth it.)

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top