Hotel NOT mapped correctly on GPS. After driving around aimlessly for 15 mins, we decided to call hotel, which is where we learned of the error on GPS, and Mr. Elliot was kind enough to provide directions to Hotel, and stay on the phone with us
until we made it safely! The hotel is absolutely BEAUTIFUL, inside and OUT! I love how its a small distance away from the Condado where night life never sleeps! You are a SHORT driving distance from Viejo San Juan.
The pool is located on the 4th Floor, with a MASSIVE over fall pool! Its stunning! The hot tub, is plenty BIG, with more than ENOUGH lawn chairs along the entire site! They also have beautiful outdoor furniture in nice shaded area, for leisurely reading! They have a DJ that comes in later in the afternoon, and a cool bar and grill!
The rooms are nicely updated and clean. I really enjoyed have a safe located in your room at no extra cost!
Parking: Daily parking is provided right across from the hotel, ample, CLEAN and decent priced. $16.00. HOWEVER, there street parking avail, no meters FREE!!! You're rental will be plenty safe!
I can't say enough great things about the staff, as they are all SUPER friendly and kind!
The only negative I will say about the hotel is the restaurant inside, Choices. OMG AWFUL, save your pennies, not only is this place EXPENSIVE beyond, the food is BELOW AVERAGE! Breakfast for two was $50.00, $4.00 a cup of coffee no FREE REFILLS.
Will def be staying at the Sheraton PR, whenever we visit again and then some!
Loved this hotel. It was close to everything the room was clean and comfortable. The staff was friendly. The view from the pool and room was great. No beach as your backyard but close to the beach. Great restaurant close by and the workers were
extremely friendly and helpful, then again everyone in Puerto Rico is.
The hotel was amazing me and my wife enjoyed every minute of it, especially the drinks by the pool, the staff was exceptional, the casino was really convenient, and the food was amazing. I would recommend this hotel to anyone who is going to be in
I came to Puerto Rico to visit relatives. I chose this hotel initially for the location... close to airport and area my relatives live in. I thought the rooms were beautiful and very clean. The staff was extremely nice, very friendly and they
make every effort to make you feel at home. I understand there is still development in the area, and I can just imagine what a wonderful place the whole area will be when everything is finished.
The hotel staff was friendly , Valet parking great and affordable $22 all day in and out as many times, location is pretty good close to Old San Juan, hotel pool was great with jacuzzi and bar access, people do drive like maniacs don't respect
lanes so if u want a piece of mind use taxi, local taxi's for tourist area close by charges $12 to go to Old San Juan. The casino was a plus. Overall experience was great. Check in was quick so was the check out process. Can't wait until next trip.
Hotel features (5 = best, 1 = worst):
Don't do the buffet, it looks good but it's $23 per person ordering from menu is cheaper not that much variety at the buffet for that price