Sheraton Puerto Rico Hotel & Casino ★★★★

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$204
avg/night
Rate and special offer based on
Check-in: Feb 28, 2016 Check-out: Feb 29, 2016

My best family vacations

Would recommend Tue, May 10, 2011
My next time to stay in PR will be in Sheraton, we love the location the staff the pool. I really recommend it

| NJ Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Unbeatable price...but take interpreter!

Would recommend Wed, May 4, 2011
Well, the first time we arrived, the hotel was beautiful inside. Gorgeous room, concierge was awesome and the check-in was smooth for the most part. However, me and my spouse did not speak much Spanish and to be a tourist attraction, you should know some English. WRONG!! With some of the staff, they could not really understand what me or my spouse would say or ask. It became frustrating a bit, but it was ok. This was our first time visiting San Juan, so like anything you experience learn, observe to know what to expect or do differently. My only disappointment was that the pool and the hot tub, did not stay open long at all. The pool deck closed at 8pm, which by the time you finish sightseeing you couldn't sit in any pool or tub. Another thing was that EVERYTHING closes early..between 4-5 pm which left us bored sometimes as well. So if you are going to explore get up EARLY and do it. Overall, the hotel was very nice, and I would stay there again if I decide to return to San Juan.

Dining

The Peruriccan is a must!!! The restaurant was nice inside and the prices were very reasonable. The food was very authentic and it did not take long for service at all.

| Washington, DC Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 4 /5

Great Hotel!

Would recommend Tue, May 3, 2011
Enjoyed the beautiful views, pool, room service and relaxing spa!

| Philadelphia, PA Family

3 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

Bad location for San Juan PR

Would not recommend Fri, Apr 29, 2011
Pricey parking fees, average hotel ammenities, should have booiked sooner to have ahad better options. Not horrible stay, but not a top option in my opinion.

Attractions

If you're going to drive around San Juan P.R. you might as well find a hotel far away thats cheaper and has better beach options.

| Chicago, IL Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 1 /5
  • Value: 2 /5

Do not stay at this Hotel!

Would not recommend Wed, Apr 27, 2011
The pool and hot tub was great, but the pool area closes too early. Food is very expensive at the pool bar and drinks are 9 bucks. Our first night at this hotel was horrible the walls in the room was very dirty and I was skeptic to stay. When I called to the front desk they moved us to another room, then they so called up graded us to a room with a nice view of old San Juan and the construction site next door lol. Overall, I would not stay at this hotel again. Too pricey and boring! You will have to rent a car. You will be far from a lot of places.

Attractions

The attractions are over priced because of the cab ride. Rent a car and drive to all of the attractions. It's not worth the money!

| Chicago Couples

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 5 /5
  • Comfort: 1 /5
  • Location: 1 /5
  • Value: 1 /5

ok

Would recommend Fri, Apr 22, 2011
was ok overall

| boston Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

A great hotel

Would recommend Tue, Apr 12, 2011
Okay, I must admit, the start wasn't so good. We arrived as the Cruise Ships were docked and checking in. I paid for early check in...never happened, and for a "smoking balcony overlooking the bay" on [...], but there was no such animal. Due to the long delay in our check in, we were finally moved to a balcony overlooking the bay, but had that not happened, we would not have enjoyed it. [...]This is a NO SMOKING Hotel.The staff were knowledgeable and courteous[...]. Hotel restaurant was PHENOMENAL! Albeit expensive. Plus, this location - Sheraton Puerto Rico - had NOTHING within walking distance, so we had to pay $2.50 for a soda bottle. Ended up taking a bus to Old San Juan, buying a tourist bag and packing it full of snacks. There's no fridge, so we iced the drinks. Still, if you are brave enough to drive in Puerto Rico, this is a GREAT hotel!

Attractions

No way to get to any stores or attractions, although a shuttle picks you up for your paid excursions. Bus stop close by, but they don't run very regularly!

| Harrison, Michigan Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 2 /5
  • Value: 5 /5

Fun Family Getaway!

Would recommend Mon, Apr 11, 2011
Excellent. The staff was very friendly and helpful :0)

| San Juan Pureto Rico Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 4 /5

Great experience!!!!!

Would recommend Wed, Apr 6, 2011
This was one of our best experience... The service was great, the hotel is beautiful, the food was incredible. Puerto Rico is the best place to stay!!!!!

| Ponce, Puerto Rico Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

very nice hotel

Would recommend Tue, Apr 5, 2011
The hotel was very lovely. Plenty to do. I would say that the food at the pool and restuarant could have been better. My overall stay was nice. I would visit again.

Money saver

much cheaper to take the bus to other locations like Old San Juan. Taxi's are a little expensive.

| bpt, ct Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 4 /5