$166 Avg/night
Rate and special offer based on Check-in: Jan 2, 2015 Check-out: Jan 5, 2015

Sheraton Puerto Rico Hotel & Casino

4 stars
200 Convention Boulevard, 200 Convention Boulevard, San Juan, PR 00907
Hotel Overview
Reviewer score
3.8
out of 5
236 reviews
Bday getaway

The Sheraton Hotel was a great stay. Everyone there was so friendly and helpful. The concierge was... See full review

  • Alexis Slim
  • Aug 12, 2014
Excellent stay

Excellent hotel, clean rooms, friendly and helpful staff! See full review

  • Bsanchez
  • Feb 28, 2014
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.0 out of 5

Sheraton Puerto Rico Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
Security
Multilingual
In-Room Safe
Shops/Commercial services
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
Hairdryer in room
Microwave
Cribs available
Iron
Smoke detectors

Dining

District Lounge
This elegant yet relaxed living room setting is perfect for quick bites or sitting back with your favorite cocktail. A tempting menu as well as live entertainment Thursday through Saturday evenings provide plenty of reasons to linger.
Pool Bar & Grille
Enjoy a light snack or a refreshing tropical drink on our pool deck, or sit down for an aromatic and savory burger, sandwich or other delicious lunch item on the grill menu. All of this is available by the 4th floor infinity pool with bay views.
Texas de Brazil
A unique fine-dining experience, our authentic churrascaria combines the cuisines of southern Brazil with the generous spirit of Texas. Choose from 15 prime cuts of Brazilian-style meat, as well as a vast salad bar and wine selection.
Choices
Choices offers a wide and enticing selection to suit any mood. Under the direction of our Executive Chef Janet Berrios, Choices provides refined modern cuisine with global influences.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (236)

Ratings and reviews for Sheraton Puerto Rico Hotel & Casino

Overall score

3.8 / 5
5.01.0
236 out of 236
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.4
Location:
3.4
Value:
3.7

78% would recommend to a friend.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
luis the good
san juan, puerto rico
Dec 11, 2012

mini vacations

Hotel was perfect i have so much fun and back next year

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
youme
Business
Indiana
Sep 18, 2011

San Juan

We took the Barcardi/Old San Juan shopping tour. Very interesting. Drove thur the Metropolitan area, downtown. Then visit the historical Buildings of San Juan, the Capitol Building and the San Cristobal Fort. The El Yunque Rainforest was closed due to the damage of uprooted trees from the Hurricanes Irene and Maria. IF we ever go back to the Island we would like to eat the "native" food in their environment rather than hotel eating. Enjoyed the San Juan experience. HOTEL GREAT AND THE LOCATION WAS NEXT TO THE CONVENTION CENTER .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Senior citizens !!!! Please use the accommodating wheel chairs in the airports. You are taken to your next boarding gate, etc. Huge airports terminals are hard to negotiate, esp. when you aren't familiar with them. The attendents know and take you directly where you need to be. ENJOY

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Peter V
Business
New York, NY, USA
Aug 28, 2011

Top 5 Hotel

One of the most beautifull hotel in San Juan. Everything was closed by and beautifull view..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: In Hotel

Eeverything you want and looking for is in the hotel.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Simon
Business
Michigan
Aug 19, 2011

Excellent condition

The hotel is clean and quiet, good for walk exercise with nice environment

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

3
5.01.0
Anonymous
Business
New York, NY
Aug 18, 2011

Eh so so

You get what you pay for. Lots of families with kids and warning that the infinity pool overlooks a parking lot. Construction going on across the street as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Hit old San Juan

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
Washington, DC
Aug 2, 2011

AMAZING!

AMAZING PLACE, COUNTRY, EVERYTHING WAS JUST PERFECT! WILL COME BACK!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
jackienyc123
Business
New York, NY
Jul 27, 2011

Great hotel!

Was out there for a couple of days and was impressed by the hotel. The hotel was big, nice, modern and clean. The staff was very attentive overall. The only negative thing i have to say about this hotel is that it's not near the beach. Great value!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Jacksonville Fl
Jul 26, 2011

Fantastic family gateway

great location staff very hlepful hihgly recomend

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Not Applicable

Great for the value

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Katejaye
Business
Bangor, ME
Jul 25, 2011

Great Hotel and location! Check in SLOW!

The hotel was extremely nice, very modern and very clean. My only complaint was checking in. I was third in line at 3pm which is check in time and there were only two desk agents. I stood in line for over an hour. It was ridiculous! Other than that the San Juan Hotel met all of our vacation needs. We stayed here the night before we went on a cruise. It was situated by the bay with about a $20 cab ride to/from the airport or from the cruiseport. Old San Juan where shopping and exploring the forts can be done is about a $12 cab ride.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

3
5.01.0
Anonymous
Business
NJ
Jul 22, 2011

Sheraton

better than I thought!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Dining at the hotel was beyond expensive and plus there were additional hotel charges at the end of the stay that we didn't know about!!!

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

3
5.01.0
Anonymous
Business
Brooklyn, NY
Jul 21, 2011

Beautiful but can be better

the was relaxing on the pool deck. Transit accesible tours was very easy. This was my first trip I can see my family and I staying there again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

There public transportation was easy and accessible and very in expensive

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