$154 Avg/night
Rate and special offer based on Check-in: Mar 30, 2015 Check-out: Apr 2, 2015

Sheraton Puerto Rico Hotel & Casino

4 stars
View map of 200 Convention Boulevard, 200 Convention Boulevard, San Juan, PR 00907

Hotel Overview

Reviewer score
3.8
out of 5
241 reviews
CONVENTION

EXCELLENT HOTEL, EXCELLENT AREA, EXCELLENT PERSONEL!!! See full review

  • Marlene V.
  • Feb 9, 2015
Job workshop at Convention Center

Respectful Staff and very cozy rooms!! Just walking distance from convention Center!! Excellent... See full review

  • Sonia C.
  • Dec 29, 2014
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Puerto Rico Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
Security
Multilingual
In-Room Safe
Shops/Commercial services
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
Hairdryer in room
Microwave
Cribs available
Iron
Smoke detectors

Dining

Choices
Choices offers a wide and enticing selection to suit any mood. Under the direction of our Executive Chef Janet Berrios, Choices provides refined modern cuisine with global influences.
Texas de Brazil
A unique fine-dining experience, our authentic churrascaria combines the cuisines of southern Brazil with the generous spirit of Texas. Choose from 15 prime cuts of Brazilian-style meat, as well as a vast salad bar and wine selection.
Pool Bar & Grille
Enjoy a light snack or a refreshing tropical drink on our pool deck, or sit down for an aromatic and savory burger, sandwich or other delicious lunch item on the grill menu. All of this is available by the 4th floor infinity pool with bay views.
District Lounge
This elegant yet relaxed living room setting is perfect for quick bites or sitting back with your favorite cocktail. A tempting menu as well as live entertainment Thursday through Saturday evenings provide plenty of reasons to linger.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (241)

Ratings and reviews for Sheraton Puerto Rico Hotel & Casino

Overall score

3.8 / 5
5.01.0
241 out of 241
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4.4
Location:
3.4
Value:
3.8

79% would recommend to a friend.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
luis the good
san juan, puerto rico
Dec 11, 2012

mini vacations

Hotel was perfect i have so much fun and back next year

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Nikmarie
Business
San Juan, Puerto Rico
Nov 1, 2011

Good time

Great service, great quality, awesome pool area...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
MarkMark
Business
Basseterre, St. Kitts and Nevis
Oct 25, 2011

Fun Vacation

We only stayed two days, but the facilities were nice and the staff was very pleasant. Good experience overall, and within reasonable distance from a lot of things to see.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

According to the people who live there, the street names change about once a year, so the maps are not terribly helpful except in general terms.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Nilda
Business
Kissimmee, Florida
Oct 14, 2011

Our 40th Anniversery

All was great except the hidden $60.00 fee they charged me for coffee "that i don't drink" and "wireless internet I don't use".....This should be optional make your guest request it. Don't charge everyone for services that are not required. Besides this, the hotel was perfect. The security in the hotel was outstanding always felt safe.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

All you would desire to eat is in your surrounding area. Location is perfect being it has all access to all highways and parkways. The evening view from our balcony was spectacular! And the Mountains were breath taking. Must SEE!

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
KCGirl7650
Business
Kansas City, Missouri
Oct 6, 2011

T'was the Night Before the Cruise

We spent the night before our cruise here and found the hotel to be quite comfortable. Location-wise, not so good if you are looking for a good average price place to eat. The in-hotel restaurants are ridiculously high because no other restaurants are nearby. We walked half a mile to the Sizzler (closest restaurant) to eat dinner. It is also a taxi ride ($10) from the airport.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
2
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

In hotel restaurant and restaurant on property around the corner are extremely expensive. The Sizzler Restaurant is the closest average price restaurant. It is about a half mile and can be walked. Ask hotel for directions.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Drgale
Business
San Juan, Puerto Rico
Sep 18, 2011

Bucket List

Wanted to go to Puerto Rico for years! Loved the experience. Folks were very friendly. Enjoyed the history. Staff was amazingly helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

Biolumisence kayak tour

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
youme
Business
Indiana
Sep 18, 2011

San Juan

We took the Barcardi/Old San Juan shopping tour. Very interesting. Drove thur the Metropolitan area, downtown. Then visit the historical Buildings of San Juan, the Capitol Building and the San Cristobal Fort. The El Yunque Rainforest was closed due to the damage of uprooted trees from the Hurricanes Irene and Maria. IF we ever go back to the Island we would like to eat the "native" food in their environment rather than hotel eating. Enjoyed the San Juan experience. HOTEL GREAT AND THE LOCATION WAS NEXT TO THE CONVENTION CENTER .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Senior citizens !!!! Please use the accommodating wheel chairs in the airports. You are taken to your next boarding gate, etc. Huge airports terminals are hard to negotiate, esp. when you aren't familiar with them. The attendents know and take you directly where you need to be. ENJOY

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Peter V
Business
New York, NY, USA
Aug 28, 2011

Top 5 Hotel

One of the most beautifull hotel in San Juan. Everything was closed by and beautifull view..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: In Hotel

Eeverything you want and looking for is in the hotel.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Simon
Business
Michigan
Aug 19, 2011

Excellent condition

The hotel is clean and quiet, good for walk exercise with nice environment

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

3
5.01.0
Anonymous
Business
New York, NY
Aug 18, 2011

Eh so so

You get what you pay for. Lots of families with kids and warning that the infinity pool overlooks a parking lot. Construction going on across the street as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Hit old San Juan

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
Washington, DC
Aug 2, 2011

AMAZING!

AMAZING PLACE, COUNTRY, EVERYTHING WAS JUST PERFECT! WILL COME BACK!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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