$166 Avg/night
Rate and special offer based on Check-in: Apr 27, 2015 Check-out: Apr 29, 2015

Sheraton Puerto Rico Hotel & Casino

4 stars
View map of 200 Convention Boulevard, 200 Convention Boulevard, San Juan, PR 00907

Hotel Overview

Ratings and reviews for Sheraton Puerto Rico Hotel & Casino

Overall score

3.8 / 5
5.01.0
242 out of 242
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4.4
Location:
3.4
Value:
3.8

79% would recommend to a friend.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Redd5377
Business
Orange, NJ, USA
Nov 13, 2011

My Experience

The overall experience was great...staff very helpful and pleasant. Loved the gym and pool deck. However I think that the food is over priced for the quality and quantity.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Plaza las Americas..Great mall and good prices

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Nikmarie
Business
San Juan, Puerto Rico
Nov 1, 2011

Good time

Great service, great quality, awesome pool area...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
MarkMark
Business
Basseterre, St. Kitts and Nevis
Oct 25, 2011

Fun Vacation

We only stayed two days, but the facilities were nice and the staff was very pleasant. Good experience overall, and within reasonable distance from a lot of things to see.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

According to the people who live there, the street names change about once a year, so the maps are not terribly helpful except in general terms.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Nilda
Business
Kissimmee, Florida
Oct 14, 2011

Our 40th Anniversery

All was great except the hidden $60.00 fee they charged me for coffee "that i don't drink" and "wireless internet I don't use".....This should be optional make your guest request it. Don't charge everyone for services that are not required. Besides this, the hotel was perfect. The security in the hotel was outstanding always felt safe.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

All you would desire to eat is in your surrounding area. Location is perfect being it has all access to all highways and parkways. The evening view from our balcony was spectacular! And the Mountains were breath taking. Must SEE!

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
KCGirl7650
Business
Kansas City, Missouri
Oct 6, 2011

T'was the Night Before the Cruise

We spent the night before our cruise here and found the hotel to be quite comfortable. Location-wise, not so good if you are looking for a good average price place to eat. The in-hotel restaurants are ridiculously high because no other restaurants are nearby. We walked half a mile to the Sizzler (closest restaurant) to eat dinner. It is also a taxi ride ($10) from the airport.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
2
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

In hotel restaurant and restaurant on property around the corner are extremely expensive. The Sizzler Restaurant is the closest average price restaurant. It is about a half mile and can be walked. Ask hotel for directions.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
youme
Business
Indiana
Sep 18, 2011

San Juan

We took the Barcardi/Old San Juan shopping tour. Very interesting. Drove thur the Metropolitan area, downtown. Then visit the historical Buildings of San Juan, the Capitol Building and the San Cristobal Fort. The El Yunque Rainforest was closed due to the damage of uprooted trees from the Hurricanes Irene and Maria. IF we ever go back to the Island we would like to eat the "native" food in their environment rather than hotel eating. Enjoyed the San Juan experience. HOTEL GREAT AND THE LOCATION WAS NEXT TO THE CONVENTION CENTER .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Senior citizens !!!! Please use the accommodating wheel chairs in the airports. You are taken to your next boarding gate, etc. Huge airports terminals are hard to negotiate, esp. when you aren't familiar with them. The attendents know and take you directly where you need to be. ENJOY

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Drgale
Business
San Juan, Puerto Rico
Sep 18, 2011

Bucket List

Wanted to go to Puerto Rico for years! Loved the experience. Folks were very friendly. Enjoyed the history. Staff was amazingly helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

Biolumisence kayak tour

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Peter V
Business
New York, NY, USA
Aug 28, 2011

Top 5 Hotel

One of the most beautifull hotel in San Juan. Everything was closed by and beautifull view..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: In Hotel

Eeverything you want and looking for is in the hotel.

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

5
5.01.0
Simon
Business
Michigan
Aug 19, 2011

Excellent condition

The hotel is clean and quiet, good for walk exercise with nice environment

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

3
5.01.0
Anonymous
Business
New York, NY
Aug 18, 2011

Eh so so

You get what you pay for. Lots of families with kids and warning that the infinity pool overlooks a parking lot. Construction going on across the street as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Hit old San Juan

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