Sheraton Puerto Rico Hotel & Casino

4 stars
View map of 200 Convention Boulevard, 200 Convention Boulevard, San Juan, PR 00907

Hotel Overview

Reviewer score
3.8
out of 5
210 reviews
Convention center activity

If you are going to an activity at the Convention Center, beside the hotel, it's the best spot.... See full review

  • A.T.
  • Aug 18, 2015
Guys trip

Second stay here, facilities and staff are great, only down side is distance from old San Juan, $15... See full review

  • jared L.
  • Apr 21, 2015
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Location
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Highlights
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Policies
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Puerto Rico Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Fitness center or spa
Exercise gym
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
Security
Multilingual
In-Room Safe
Shops/Commercial services
Car rental desk
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
Hairdryer in room
Microwave
Cribs available
Iron
Smoke detectors

Hotel Map

18.4537 -66.0881
Area served
City Center
Nearby airports
Luis Munoz Marin International Airport, (SJU), 11.27, KM; Isla Grande Airport, (SIG), 1.61, KM;
Area description
Airport, Airport

Dining

Choices
Choices offers a wide and enticing selection to suit any mood. Under the direction of our Executive Chef Janet Berrios, Choices provides refined modern cuisine with global influences.
Texas de Brazil
A unique fine-dining experience, our authentic churrascaria combines the cuisines of southern Brazil with the generous spirit of Texas. Choose from 15 prime cuts of Brazilian-style meat, as well as a vast salad bar and wine selection.
Pool Bar & Grille
Enjoy a light snack or a refreshing tropical drink on our pool deck, or sit down for an aromatic and savory burger, sandwich or other delicious lunch item on the grill menu. All of this is available by the 4th floor infinity pool with bay views.
District Lounge
This elegant yet relaxed living room setting is perfect for quick bites or sitting back with your favorite cocktail. A tempting menu as well as live entertainment Thursday through Saturday evenings provide plenty of reasons to linger.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (210)

Ratings and reviews for Sheraton Puerto Rico Hotel & Casino

Overall score

3.8 / 5
5.01.0
210 out of 210
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4.4
Location:
3.4
Value:
3.7

78% would recommend to a friend.

Sort by:
Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
LRP3
Couples
Maryland
Aug 1, 2013

Great

Everything was just how I wanted it. It couldn't have been better.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Jose EL TIGRE
Couples
pUERTO lA CRUZ, vENEZUELA
Aug 2, 2013

good services

In general the hotel has a good service, except that i had to pay for parking around 15$ PER DAY, i think is very expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Jason and Lea
Couples
New York
Aug 5, 2013

Perfect gateway

The food and service were good! The rooms are spacious and very clean! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Couples

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
ECORDERO89
Couples
Connecticut
Jul 30, 2013

Beautiful Lobby/Pool

We arrived at 7am Monday morning - we were able to check in early. Rooms were clean - we asked for a small cot for our 4 year old daughter to sleep on. The pool was amazing - you can see the plans take off. Plenty of chairs to put your stuff on. Staff was extremely friendly and eager to help. We ate at the breakfast buffet - quality food but a bit expensive. Overall - good experience and would visit the Sheraton San Juan hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Teazzy
Friends
New Jersey
Aug 21, 2013

Great Getaway

The hotel was very nice and the staff were great! The taxi that was provided by the hotel was expensive just only go around the corner. Glad we rented a car because everything was litterly 5 minutes away.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Friends

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
BoriDaniel
Single
Bronx, NY, USA
Aug 28, 2013

Great Hotel

Beautiful hotel, but no beach, and sheets aren't so pristine. Otherwise, really trendy.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Single

Dining tip: Short drive from hotel

Head to Ashford Ave for great dining options.

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Mally212
Couples
New York ,New York
Aug 26, 2013

Quick Getaway With the Girlfriend .

The Staff was friendly. Room was clean and comfy. The location was a bit weird and out of the way , but overall i would recommend this hotel to a friend. My girlfriend enjoyed herself and so did I . 10 Minute drive to Old San Juan .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Couples

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Jay1111
Couples
Brooklyn ny
Aug 26, 2013

Great Getaway

One of the best experiences ive had... The staff was so helpful with anything we needed..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
Traveler Trish
Couples
St. Thomas, VI
Sep 2, 2013

Beautiful hotel

The wood-grained decor with modern twists resulted in a lovely chic hotel. The front desk staff & valet parking guys gave great customer service. Pros: The room amenities are above average with the super comfy mattress being the star performer. The club level room was a great value... we enjoyed continental breakfast in the morning and hors d'oeuvers in the afternoon, relaxing sofas for a change of scenery. There are great views in every direction. The pool deck was very spacious with a nice assortment of loungers and tables to choose from. Cons: The loud lobby was a negative in the evenings. There are 2 bars both with loud DJ music making it difficult to have a drink with friends and be able to hear them. The other drawback is rather serious... the casino staff. The dealers at the poker table had a hard time deciding winners of each hand. They were consistently sweeping away bets of winners. As players, we had to explain too many hands or call the pit boss over. After 2 days of trying to play table games, we just found it more frustrating than fun. Overall, I would stay here again. Next to the convention center, close to the Condado beaches, not far from Old San Juan, crusie terminals, shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: Short walk from hotel

The Sizzler with a great buffet lunch for only $8.99 is just a block away.

Review of Sheraton Puerto Rico Hotel & Casino

Reviewer score

4
5.01.0
VVS DUTCH
Couples
NYC
Sep 5, 2013

First time in PR Labor Day weekend 2013

Great trip. Location not near beaches. If u stay here rent a car bc cab rides to old San Juan and the strip is pricey. Overall clean hotel very comfy

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
2
Value:
5
Trip purpose:

Couples

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