Orbitz

Sheraton Puerto Rico Hotel and Casino

4 stars
200 Convention Boulevard, San Juan, 00907
Hotel Overview
Reviewer score
3.8
out of 5
182 reviews
Perfect stay

Everything was great! Just wish it was closer to beach. See full review

  • Speechie74
  • Apr 6, 2013
Vacation with kids...

The staff made our stay terrific. The room was very clean but we could have used a refrigerator. I... See full review

  • Pappa Bear Ed
  • Mar 28, 2013
San Juan hotel offers outdoor and indoor fun on San Juan Bay
The Sheraton Puerto Rico Hotel & Casino has easy access to the Puerto Rico Convention Center and Old San Juan. The lovely views of San Juan Bay and enormous outdoor deck, huge shopping gallery and casino offer value. Multiple pools, for kids and adults, stretch out across a 57,000-square-foot sun and pool deck with poolside cabanas. A sleek, high-ceilinged lobby with dramatic lighting and the island's largest casino add excitement.
Highlights
  • Panoramic views of San Juan Bay
  • Fourth-floor infinity pool
  • Puerto Rico's largest casino
  • 70,000 square feet of shopping on site
Rooms

Light floods into the 503 rooms through floor-to-ceiling windows at the Sheraton Puerto Rico Hotel & Casino. The cozy kings and doubles (plus 22 suites) are tastefully decorated in shades of cream and coral. Some rooms have balconies and views of pool, bay, island or city. All guest rooms have complimentary wired high-speed Internet access.

Dining

The on-site dining options at the Sheraton Puerto Rico Hotel & Casino include Choices, an alfresco eatery serving breakfast, lunch and dinner. The restaurant dishes up traditional favorites with a twist, such as lobster risotto. The District Bar extends from the lobby lounge onto an outdoor terrace and serves tapas and cocktails. The bar is open for lunch and dinner.

Entertainment

The smoke-free Casino Metro is Puerto Rico's largest casino with 16 gaming tables and 448 slots. The Center Bar at Sheraton Puerto Rico Hotel & Casino is known for its lively servers who may hop up on the bar to dance. There is live entertainment six nights a week.

Recreation

The therapeutic scent of essential oils draws visitors into the Zen Spa Retreat, a 7,000-square-foot den of relaxation with cozy daybeds. The complimentary fitness center at the Sheraton Puerto Rico Hotel & Casino is open 24 hours.

 

Transportation
  • Luis Muñoz Marín International Airport (8.55 mi/TK km)
Attractions
  • La Fortaleza (1 mi/1.6 km)
  • Condado beaches (1.8 mi/2.8 km)
  • Old San Juan Historical District (2 mi/ 3.2 km)
  • El Morro Fortress (2 mi/3.2 km)
  • Museo de Arte de Puerto Rico (2.3 mi/3.8 km)
  • Isla Verde (3 mi/4.8 km)
  • Plaza las Americas (5 mi/8 km)
Business
  • 24-hour business center
  • 35,000 square feet of meeting space
  • Full catering available
  • High-speed Internet access in all meeting areas, for a fee

Sheraton Puerto Rico Hotel and Casino Rooms

Traditional
City View, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Superior
Superior rooms offer Bay Views, contemporary design, the Sheraton Sweet Sleeper Bed, 40' flat panel TV, work desk, high-speed Internet access, in room safe, closet with built in dresser drawers, iron and ironing board, hair dryer, coffee maker, iPod entertainment station.
Deluxe
Bay View with balcony, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Executive Suite
One bedroom suite wit 675 sq ft parlor area, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Club
Sheraton Club floor, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system. Access to Club Lounge on 12th floor featuring daily continental breakfast and evening cocktail hour.

Amenities

  • Wireless internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pets allowed
Elevators
Activities
Outdoor pool
Fitness center or spa
Health club
Casino
Spa services
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Meeting/Banquet facilities
Conference facilities
Gift shop
Internet
Wireless internet
Parking
Parking
Accessibility
Handicapped rooms/facilities

Hotel Map

18.4537 -66.0881
Area served
San Juan, Puerto Rico
Nearby airports
Luiz Munoz Marin International Airport (SJU) - Estimate driving time 15 minutes.
Area description
Located in the San Juan Convention Center District, minutes from both the Luis Munoz Marin International Airport and from historic Old San Juan.

Nearby points of interest

  • Port of San Juan: 1.6 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Bacardi Rum Factory: 2.2 mi
  • Arecibo Observatory: 44.3 mi

Dining

Lobby Bar Lounge & Terrace
Bar Menu / hours of operation 11AM - 12AM / Lively Atmosphere / Casual Setting.
Pool Bar & Grille
Sandwiches / Vary / Poolside Atmosphere / Magnificent Bay View
Choices
Regional/International Cuisine / hours of operation 6:30AM - 11AM; 12PM - 4PM; 5PM - 11PM / All Day Dining.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (182)

Ratings and reviews for Sheraton Puerto Rico Hotel and Casino

Overall score

3.8 / 5
182 out of 182
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.5
Location:
3.3
Value:
3.7

80% would recommend to a friend.

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Review this hotel
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
Shaggy N.
Washington, DC
Apr 15, 2013

Wonderful Hotel

We enjoyed our stay at this hotel. Rooms and Hotel itself were very clean. We found ourselves taking a taxi to Old San Juan everyday, as majority of the shopping and restaurants were there and there isn't anything walking distance to this hotel. The cab ride was only 5 mins and it cost $15 each way. Overall, it was a great experience and we would go back there!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
Speechie74
New York
Apr 6, 2013

Perfect stay

Everything was great! Just wish it was closer to beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
LeahStar
New York City
Mar 28, 2013

Great Stay

I had a lovely time at this hotel. Location was great and the staff was very helpful and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
Pappa Bear Ed
Barnegat, NJ
Mar 28, 2013

Vacation with kids...

The staff made our stay terrific. The room was very clean but we could have used a refrigerator. I was impressed with the decor & the easy access to the highways and Old San Juan...I will stay at The Sheraton again and will recommend it to others...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Not Applicable

Small restaurants in most small towns serve great food at extremely low prices...It's worth exploring the small town experience...

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
Luss
Ny, Ny
Mar 27, 2013

Amazing getaway

The customer service was real good, the room service and the food was amazing. The room cleanliness was awesome. I would definitely return to this hotel on my next trip!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

There's is a delicious restaurant in Old San Juan called Raices!

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
TDeni
San Juan, Puerto, Rico
Mar 25, 2013

Good stuff!

Nice hotel, location sucks! Too far from beach. Taxis were expensive. Nice pool area & helpful concierge!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
1
Value:
4
Shopping tip: Long walk from hotel

Take bus to beach

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

3
rick the key
san juan
Mar 25, 2013

nice location

the hotel is in a good location to old San Juan but it is far from the beaches,malls, and rain forest

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
BVISIBL2
ORLANDO,FL
Mar 9, 2013

SHERATON CASINO

CONVIENIENT TO EVERYTHING. FRIENDLY STAFF. LOTS TO DO IN THE AREA.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: Short walk from hotel

FICUS ACROSS THE STREET FROM THE HOTEL HAD GREAT FOOD. JUST WISH I HAD REALIZED THE TIP IS ALREADY INCLUDED IN THE TAB SOONER THAN I DID.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
Jim from Sac
Sacramento, California
Mar 7, 2013

Nice Hotel by the Convention Center

The hotel is very nice, new and modern looking, very clean, and comfortable beds. However, there are not a lot eating options close by. If you don't mind walking a lot, then Condado Beach, Hotels and Restuarants is about 20 minutes walk (one way). If you plan to got to bars and clubs a lot at night then staying in hotel in Condado might be better option. Although the walk both day and night is very safe. Taxi to Condado is about $12 and to Old San Juan is $15 (one way). If you are going to rent a car and go to different areas of Puerto Rico, then this is a very good and reasonable option.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
wesleybear
North Dakota
Mar 3, 2013

Winter getaway

We enjoyed our stay at the Sheraton Puerto Rico Hotel and Casino. There was a convenient parking garage across the street. Staff there was very friendly and courteous. We had lunch at the poolside restaurant which was very good with quick and attentive service. We booked a trip to the biobay at Fajardo through the hotel's concierge. She was very knowledgeable about the trip having experienced it herself. The location of the hotel is fairly convenient being just a short distance from Old San Juan.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Time-saving tip: Not Applicable

For those visitors who will be driving while in Puerto Rico, make sure you have an updated GPS. Try the Puerto Rican foods at some of the more authentic restaurants. It's delicious!

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