Sheraton Puerto Rico Hotel and Casino
http://www.orbitz.com/hotel/Puerto_Rico/San_Juan/Sheraton_Puerto_Rico_Hotel_and_Casino.h323197/
Hotel Overview
Perfect stay
Everything was great! Just wish it was closer to beach.
See full review
-
Speechie74
- Apr 6, 2013
Vacation with kids...
The staff made our stay terrific. The room was very clean but we could have used a refrigerator. I...
See full review
-
Pappa Bear Ed
- Mar 28, 2013
San Juan hotel offers outdoor and indoor fun on San Juan Bay
The Sheraton Puerto Rico Hotel & Casino has easy access to the Puerto Rico Convention Center and Old San Juan. The lovely views of San Juan Bay and enormous outdoor deck, huge shopping gallery and casino offer value. Multiple pools, for kids and adults, stretch out across a 57,000-square-foot sun and pool deck with poolside cabanas. A sleek, high-ceilinged lobby with dramatic lighting and the island's largest casino add excitement.Sheraton Puerto Rico Hotel and Casino Rooms
- Traditional
- City View, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
- Superior
- Superior rooms offer Bay Views, contemporary design, the Sheraton Sweet Sleeper Bed, 40' flat panel TV, work desk, high-speed Internet access, in room safe, closet with built in dresser drawers, iron and ironing board, hair dryer, coffee maker, iPod entertainment station.
- Deluxe
- Bay View with balcony, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
- Executive Suite
- One bedroom suite wit 675 sq ft parlor area, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
- Club
- Sheraton Club floor, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system. Access to Club Lounge on 12th floor featuring daily continental breakfast and evening cocktail hour.
Amenities
- Wireless internet
- Outdoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Concierge
- Pets allowed
- Elevators
- Activities
- Outdoor pool
- Fitness center or spa
- Health club
- Casino
- Spa services
- Dining
- Bar/Lounge
- Restaurant
- Room service
- Services
- Business center
- Laundry service
- Tour desk
- Meeting/Banquet facilities
- Conference facilities
- Gift shop
- Internet
- Wireless internet
- Parking
- Parking
- Accessibility
- Handicapped rooms/facilities
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Hotel Map
- Area served
- San Juan, Puerto Rico
- Nearby airports
- Luiz Munoz Marin International Airport (SJU) - Estimate driving time 15 minutes.
- Area description
- Located in the San Juan Convention Center District, minutes from both the Luis Munoz Marin International Airport and from historic Old San Juan.
Nearby points of interest
- Port of San Juan: 1.6 mi
- Castillo San Felipe del Morro: 1.8 mi
- Bacardi Rum Factory: 2.2 mi
- Arecibo Observatory: 44.3 mi
Dining
- Lobby Bar Lounge & Terrace
- Bar Menu / hours of operation 11AM - 12AM / Lively Atmosphere / Casual Setting.
- Pool Bar & Grille
- Sandwiches / Vary / Poolside Atmosphere / Magnificent Bay View
- Choices
- Regional/International Cuisine / hours of operation 6:30AM - 11AM; 12PM - 4PM; 5PM - 11PM / All Day Dining.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (182)
Ratings and reviews for Sheraton Puerto Rico Hotel and Casino
- All travelers (182) 3.8 / 5
- Business (16) 3.6 / 5
- Couples (84) 3.8 / 5
- Families (48) 3.7 / 5
- Friends (21) 4.3 / 5
- Singles (10) 3.7 / 5
- L.G.B.T. (3) 4 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.2
- Room comfort:
- 4.5
- Location:
- 3.3
- Value:
- 3.7
80%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Shaggy N.
Wonderful Hotel
We enjoyed our stay at this hotel. Rooms and Hotel itself were very clean. We found ourselves taking a taxi to Old San Juan everyday, as majority of the shopping and restaurants were there and there isn't anything walking distance to this hotel. The cab ride was only 5 mins and it cost $15 each way. Overall, it was a great experience and we would go back there!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Speechie74
Perfect stay
Everything was great! Just wish it was closer to beach.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Reviewer score
Would recommend
LeahStar
Great Stay
I had a lovely time at this hotel. Location was great and the staff was very helpful and pleasant.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Pappa Bear Ed
Vacation with kids...
The staff made our stay terrific. The room was very clean but we could have used a refrigerator. I was impressed with the decor & the easy access to the highways and Old San Juan...I will stay at The Sheraton again and will recommend it to others...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
Not Applicable
Small restaurants in most small towns serve great food at extremely low prices...It's worth exploring the small town experience...
Reviewer score
Would recommend
Luss
Amazing getaway
The customer service was real good, the room service and the food was amazing. The room cleanliness was awesome. I would definitely return to this hotel on my next trip!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short drive from hotel
There's is a delicious restaurant in Old San Juan called Raices!
Reviewer score
Would recommend
TDeni
Good stuff!
Nice hotel, location sucks! Too far from beach. Taxis were expensive. Nice pool area & helpful concierge!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 1
- Value:
- 4
Shopping tip:
Long walk from hotel
Take bus to beach
Reviewer score
Would recommend
rick the key
nice location
the hotel is in a good location to old San Juan but it is far from the beaches,malls, and rain forest
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
BVISIBL2
SHERATON CASINO
CONVIENIENT TO EVERYTHING. FRIENDLY STAFF. LOTS TO DO IN THE AREA.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
FICUS ACROSS THE STREET FROM THE HOTEL HAD GREAT FOOD. JUST WISH I HAD REALIZED THE TIP IS ALREADY INCLUDED IN THE TAB SOONER THAN I DID.
Reviewer score
Would recommend
Jim from Sac
Nice Hotel by the Convention Center
The hotel is very nice, new and modern looking, very clean, and comfortable beds. However, there are not a lot eating options close by. If you don't mind walking a lot, then Condado Beach, Hotels and Restuarants is about 20 minutes walk (one way). If you plan to got to bars and clubs a lot at night then staying in hotel in Condado might be better option. Although the walk both day and night is very safe. Taxi to Condado is about $12 and to Old San Juan is $15 (one way). If you are going to rent a car and go to different areas of Puerto Rico, then this is a very good and reasonable option.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
wesleybear
Winter getaway
We enjoyed our stay at the Sheraton Puerto Rico Hotel and Casino. There was a convenient parking garage across the street. Staff there was very friendly and courteous. We had lunch at the poolside restaurant which was very good with quick and attentive service. We booked a trip to the biobay at Fajardo through the hotel's concierge. She was very knowledgeable about the trip having experienced it herself. The location of the hotel is fairly convenient being just a short distance from Old San Juan.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Time-saving tip:
Not Applicable
For those visitors who will be driving while in Puerto Rico, make sure you have an updated GPS. Try the Puerto Rican foods at some of the more authentic restaurants. It's delicious!
