$135 Avg/night
Rate and special offer based on Check-in: Jun 10, 2015 Check-out: Jun 11, 2015

Sheraton Old San Juan Hotel and Casino

4 stars
View map of 100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, 00901

Hotel Overview

Reviewer score
3.8
out of 5
524 reviews
AWESOME

Everything was perfect. Hurricane just missed us. Still everything perfect See full review

  • Carolena
  • May 12, 2015
Best Hotel Ever!

I have stayed there over 10 times, alone and with Family members. Its my hotel of choice in PR.... See full review

  • EDGAR V.
  • May 9, 2015
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sheraton Old San Juan Hotel and Casino Rooms

Deluxe City
Limited view rooms with tropical decor, 1 king bed or 2 double beds, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Deluxe Bay
Bay or Partial Bay view rooms with tropical decor, 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Traditional
Inside or restricted view rooms with tropical decor and 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 2 adults OR 1 adult and 1 children under 16 years old.

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Arecibo Observatory: 42.9 mi

Dining

Palio
Located at hotel's second floor, Palio is the hotel's authentic Tuscan chop house; using fresh, natural, flavorful ingredients to capture the best of Italian culinary tradition. Among our special menu selections are homemade lasagna, aged goat cheese spread, a bone-in ribeye accompanied with a wild mushroom ragout. Offering breakfast 6:30a- 11:30a and dinner 5p-11p. Closed Monday evening.
Chicago Burger Company
Build your own burger at our new indoor-outdoor restaurant located on the scenic San Juan Bay. Choose between the Certified Angus Beef burger, savory salmon, healthy vegetarian and more. Open daily, Sunday Thursday 11:30a Midnight / Friday - Saturday 11:30a 2a.
In-room Dining
We offer in room dining seven days a week from 6a - 11p.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton Old San Juan Hotel and Casino

Overall score

3.8 / 5
5.01.0
524 out of 524
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.6
Value:
3.9

86% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Philipps Honeymooners
Business
Old San Juan Puerto Rico
Jan 6, 2014

Great Honeymoon Location

The Sheraton Old San Jaun was perfectly located close to a great deal of things to do and see. We had a fantastic time exploring the island area and the culture. It was walking distance to the forts and many great restaurants. Would definitely love to go back! Weather was also great in the mid 80's and there is plenty to do on New Years Eve!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Resturant Triana is a must stop for a fantastic dinner! Make sure to ask for Marsellas!

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Mare Monroe 245
Business
OH
Jan 29, 2014

loved it in San Jaun the weather was beautiful

very clean, very nice people working and helpful on what to do

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

the weather let us walk every day

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Rubinowitz
Business
Groveport, Ohio
Feb 22, 2014

San Juan (old) Sheraton

The staff at this hotel were fabulous. They were friendly, courteous, and very accommodating to our needs. The junior suite was spacious and comfortable. It was wonderful to watch all the activity (including the cruise ships in the bay) from our balcony.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
arnies
Business
blaine, mn
Feb 24, 2014

clean and friendly

Great hotel amd convientent to rest and shopping. Liked there was casino and resturant attached. Personnel was very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Dolores Dooney
Business
San Juan, Puerto Rico
Mar 15, 2014

So glad we picked this hotel!

The location of this hotel is great. Saw all the cruise ships come in. At check in we asked for an upgrade and got moved to the top floor. Staff very pleasant. Room clean and no complaints. Soft bed. Good shower pressure. Casino downstairs. Could explore Old San Juan so easily. Took bus for .75 to Isle Verde. Nice way to see a lot on the way to beach. Would definitely stay here again!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

It may take a few more minutes to take bus to destinations, but we loved seeing all the sights on the way to our destination.

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
DebbieBlueEyes
Business
Fullerton, California
Mar 25, 2014

Sheraton Old San Juan Hotel

Hotel room was very big and clean. Bathroom was bigger then normal also. Casino and hamburger place right inside hotel. Pool outside on 9th floor has a wonderful view of the dock of cruise ships. Staff was very friendly and helpful. Within walking distance to cruise dock if you are cruising. We stayed at hotel after our cruise and just walked from cruise ship with our luggage to the hotel. Free trolley stop close to hotel takes you around to both forts and around the town. Very pleasant stay! I would stay at this hotel again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Hamburger place attached to hotel has great 1/2 lb hamburgers!

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
MirkaZuzka
Business
San Jose, Porto Rico
Apr 8, 2014

Wonderful Stay

Pleasantly surprised. Great rate and wonderful service. Very clean, nice room, comfortable beds, right in the heart of the city. Will be back for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Roseandscott
Business
Brunswick, Maine
Apr 5, 2014

Excellent

We had a great time and the staff was awesome especially the concierge service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
lisabe
Business
boston
Apr 17, 2014

The overall trip was amazing.

The valet staff was great the front desk staff could be more friendly,but overall it was a great trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Racie's

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
MR.LUNA
Business
LOWELL,MA
Apr 29, 2014

GOOD CASINO

GREAT LOCATION GOOD STAFF AND GOOD FOOD CASINO WAS A LITTLE SMALL BUT GOOD ENOUGH TO PLAY

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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