$167 Avg/night
Rate and special offer based on Check-in: Apr 28, 2015 Check-out: Apr 29, 2015

Sheraton Old San Juan Hotel and Casino

4 stars
View map of 100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, 00901

Hotel Overview

Reviewer score
3.8
out of 5
474 reviews
The hotel was in a great location for all the shops. central located to the pier.

the hotel was great, great locations for the shops. I will stay again in the future. The room was... See full review

  • Donald W.
  • Apr 24, 2015
Awesome stay

Great stay in a hotel that exceeded our expectations. See full review

  • Richard H.
  • Apr 8, 2015
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Top hotels

Sheraton Old San Juan Hotel and Casino Rooms

Deluxe City
Limited view rooms with tropical decor, 1 king bed or 2 double beds, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Deluxe Bay
Bay or Partial Bay view rooms with tropical decor, 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Traditional
Inside or restricted view rooms with tropical decor and 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 2 adults OR 1 adult and 1 children under 16 years old.

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Arecibo Observatory: 42.9 mi

Dining

Palio
Located at hotel's second floor, Palio is the hotel's authentic Tuscan chop house; using fresh, natural, flavorful ingredients to capture the best of Italian culinary tradition. Among our special menu selections are homemade lasagna, aged goat cheese spread, a bone-in ribeye accompanied with a wild mushroom ragout. Offering breakfast 6:30a- 11:30a and dinner 5p-11p. Closed Monday evening.
Chicago Burger Company
Build your own burger at our new indoor-outdoor restaurant located on the scenic San Juan Bay. Choose between the Certified Angus Beef burger, savory salmon, healthy vegetarian and more. Open daily, Sunday Thursday 11:30a Midnight / Friday - Saturday 11:30a 2a.
In-room Dining
We offer in room dining seven days a week from 6a - 11p.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton Old San Juan Hotel and Casino

Overall score

3.8 / 5
5.01.0
474 out of 474
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Richard H.
Business
N/A
Apr 8, 2015

Awesome stay

Great stay in a hotel that exceeded our expectations.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

4
5.01.0
trvlr2013
Business
Austin
Apr 7, 2015

2 nights in San Juan

The hardest part was finding the front door. Most US hotels the entrance is clearly visible. The location was great, close to everything down town, nice view of the harbor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

4
5.01.0
Steven B.
Business
brooklyn
Mar 24, 2015

Good four day getaway

Overall, it was a decent experience. Hotel staff and amenities were on point. The roof top pool has an amazing view, and the lower level casino was entertaining. The hotel is pretty much in walking distance from restuarants, tourists attractions, bars, etc. And the cab fare was reasonable for nightlife and beach travel. The only thumbs down was the room size, which seemed a bit small, and the view since my room was directly across the street from a parking lot.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Traveling Chic
Business
Birmingham
Mar 19, 2015

Great Price/Stay

I was really treated with superb customer service, staff was professional/friendly, and cordial.Before choosing the hotel I read the reviews, and I am glad I chose to stay at the Sheraton Old San Juan Hotel & Casino. The room was beautiful and with the service given, I felt like a "Queen" that I am. LOL The next time I visit , I will definitely book with the hotel. Everything is within walking distance and economical.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

3
5.01.0
Monica C.
Business
N/A
Mar 18, 2015

Good Location bad house keeping

Stayed here two years ago hated it and wont be back. The location was the best part love old san juan.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Cantwait08
Business
Grand Rapids
Feb 16, 2015

Great pre cruise stay

The check in was quick and easy. The room was generous in size with a good size bathroom. The onsite casino was small but had a few different table games and plenty of slot machines. Easy walk to restaurants and entertainment/shopping. The best part it was only a 3-5 minute walk to the cruise terminal (Carnival). I would recommend this hotel to anyone staying pre cruise or other.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
iim
Business
N/A
Feb 9, 2015

Great Stay for our Wedding Trip!

Great rooms...comfortable and clean. Everything we were looking for especially for my big day. What was convenient was the CVS that was located near by and it was open for 24 hours. We loved Puerto Rico and would stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
elizabeth l.
Business
envigado
Jan 24, 2015

great location

great place to stay specially when cruising, cruise terminals are across the street, close to everything in old San Juan, highly recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

3
5.01.0
David M.
Business
Winlock
Jan 22, 2015

San sabastien feativel

The place was nice and friendly just a little to close to the cruise ship docks for me.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

4
5.01.0
Theresa S.
Business
N/A
Jan 21, 2015

Family Vacation

An older hotel with a fantastic location! The hotel is right in Old Town and is the perfect location to walk around and embrace old San Juan!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
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