$135 Avg/night
Rate and special offer based on Check-in: Jun 10, 2015 Check-out: Jun 11, 2015

Sheraton Old San Juan Hotel and Casino

4 stars
View map of 100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, 00901

Hotel Overview

Reviewer score
3.8
out of 5
524 reviews
AWESOME

Everything was perfect. Hurricane just missed us. Still everything perfect See full review

  • Carolena
  • May 12, 2015
Best Hotel Ever!

I have stayed there over 10 times, alone and with Family members. Its my hotel of choice in PR.... See full review

  • EDGAR V.
  • May 9, 2015
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sheraton Old San Juan Hotel and Casino Rooms

Deluxe City
Limited view rooms with tropical decor, 1 king bed or 2 double beds, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Deluxe Bay
Bay or Partial Bay view rooms with tropical decor, 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Traditional
Inside or restricted view rooms with tropical decor and 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 2 adults OR 1 adult and 1 children under 16 years old.

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Arecibo Observatory: 42.9 mi

Dining

Palio
Located at hotel's second floor, Palio is the hotel's authentic Tuscan chop house; using fresh, natural, flavorful ingredients to capture the best of Italian culinary tradition. Among our special menu selections are homemade lasagna, aged goat cheese spread, a bone-in ribeye accompanied with a wild mushroom ragout. Offering breakfast 6:30a- 11:30a and dinner 5p-11p. Closed Monday evening.
Chicago Burger Company
Build your own burger at our new indoor-outdoor restaurant located on the scenic San Juan Bay. Choose between the Certified Angus Beef burger, savory salmon, healthy vegetarian and more. Open daily, Sunday Thursday 11:30a Midnight / Friday - Saturday 11:30a 2a.
In-room Dining
We offer in room dining seven days a week from 6a - 11p.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton Old San Juan Hotel and Casino

Overall score

3.8 / 5
5.01.0
524 out of 524
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.6
Value:
3.9

86% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

3
5.01.0
Kenneth M.
Business
N/A
May 17, 2015

Great Trip, Hotel good

Good hotel, but we went when there was a Graduation ceremonies going on and we can hear the music all night in our room until 2 am. It would have been great if they put us in a room away from the event.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Carolena
Business
LITTLETON
May 12, 2015

AWESOME

Everything was perfect. Hurricane just missed us. Still everything perfect

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
EDGAR V.
Business
new Castle
May 9, 2015

Best Hotel Ever!

I have stayed there over 10 times, alone and with Family members. Its my hotel of choice in PR. Nothing BAD to say about this Sheraton, Location, Cleanliness, staff, etc...PERFECT

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Carl H.
Business
N/A
Apr 30, 2015

Romance and fun

Best trip ever, great staff and service wonderful amenities and perfect location to go see and do may things. Rum and food to ones content only a short walk away and the more you walk the more you find ! Perfect for a couples get away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Carl H.
Business
N/A
Apr 29, 2015

Great get away / Romantic Escape

We booked well in advance and arrived to find the room and amenities were wonderful. Conveniently located near everything you should want to experience including food and rum to your hearts content. Everyone was very nice and helpful with every detail. Book your trip and go have wonderful time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Donald W.
Business
N/A
Apr 24, 2015

The hotel was in a great location for all the shops. central located to the pier.

the hotel was great, great locations for the shops. I will stay again in the future. The room was very cold air conditions was entirely to high. I love it. Whom ever choose to stay her will be well worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Richard H.
Business
N/A
Apr 8, 2015

Awesome stay

Great stay in a hotel that exceeded our expectations.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

4
5.01.0
trvlr2013
Business
Austin
Apr 7, 2015

2 nights in San Juan

The hardest part was finding the front door. Most US hotels the entrance is clearly visible. The location was great, close to everything down town, nice view of the harbor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

4
5.01.0
Steven B.
Business
brooklyn
Mar 24, 2015

Good four day getaway

Overall, it was a decent experience. Hotel staff and amenities were on point. The roof top pool has an amazing view, and the lower level casino was entertaining. The hotel is pretty much in walking distance from restuarants, tourists attractions, bars, etc. And the cab fare was reasonable for nightlife and beach travel. The only thumbs down was the room size, which seemed a bit small, and the view since my room was directly across the street from a parking lot.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Traveling Chic
Business
Birmingham
Mar 19, 2015

Great Price/Stay

I was really treated with superb customer service, staff was professional/friendly, and cordial.Before choosing the hotel I read the reviews, and I am glad I chose to stay at the Sheraton Old San Juan Hotel & Casino. The room was beautiful and with the service given, I felt like a "Queen" that I am. LOL The next time I visit , I will definitely book with the hotel. Everything is within walking distance and economical.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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