$169 Avg/night
Rate and special offer based on Check-in: May 10, 2015 Check-out: May 11, 2015

Sheraton Old San Juan Hotel and Casino

4 stars
View map of 100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, 00901

Hotel Overview

Reviewer score
3.8
out of 5
473 reviews
Awesome stay

Great stay in a hotel that exceeded our expectations. See full review

  • Richard H.
  • Apr 8, 2015
Great Price/Stay

I was really treated with superb customer service, staff was professional/friendly, and... See full review

  • Traveling Chic
  • Mar 19, 2015
The Sheraton Old San Juan Hotel & Casino is a delightfully captivating upscale hotel in the heart of picturesque Old San Juan, a city as rich in history as it is in culture. A completely unique location highlights spectacular views of the bay and puts you mere cobblestones away from 16th century Spanish fortresses, fascinating museums, art galleries, restaurants and world-class shopping.
From its uniquely Spanish-colonial architecture to its comforting in-room amenities, the Sheraton Old San Juan Hotel & Casino offers guests the perfect blend of Old World charm and New World elegance.
The hotel offers 240 guest rooms featuring: Sheraton's Sweet Sleepersm Bed / Over 9,000 square feet of meeting space perfect for meetings and receptions / Palio, our signature restaurant, specializing in Tuscan-Italian cuisine / Chicago Burger Company, a casual waterfont outlet where guests can build their own burger / An exciting casino featuring over 350 state-of-the-art slot machines and 10 table games / Rooftop pool with striking views of the Bay / The Link@Sheraton / Full-service Business Center / Hertz Rental Car Desk.
Our 240 beautifully appointed guest rooms and suites offer panoramic views of the charming city and the San Juan Bay. Our Presidential Suite and three Governor's Suites feature separate living and dining areas, as well as breathtaking views of the bay and the San Cristobal Fort. A selection of guestrooms specifically designed to meet the special needs of guests with disabilities are also available. All of the rooms at the Sheraton Old San Juan Hotel & Casino are non-smoking. Room amenities: Suites with private balconies, offering views of San Juan Bay and the Old City / Satellite television with in-room movies / Oversized electronic in-room safe, suitable for laptops / Two-line cordless phone with voicemail / Secure computerized card-key lock system / High-speed Internet in all guest rooms / Air-conditioned rooms / Room Service / Coffee maker with complimentary tea and coffee / Hair dryer, make up mirror, iron & ironing board.
Our dining options offer Palio. While taking in the views, guests can also savor some of Palio's specialty drinks, such as the Tuscan Lemoncello Mojito, which adds a delicious Italian twist to one of Puerto Rico's hottest drinks. Putting the perfect end to every meal, Palio has a sweet assortment of desserts and cordials, including homemade tiramisu, cream brulee, Italian grapas, and international port wines. Also, Chicago Burger Company where you can Enjoy an oversized patty cooked to perfection and generously topped with a unique variety of hot and cold trimmings or traditional favorites.
Come and try your luck at our spectacular El Casino at the Sheraton Old San Juan, featuring over 350 new slot machines including the some of the most popular progressive jackpots. Try your luck at the table games, including Black Jack, Three Card Poker, Caribbean Stud Poker, and Roulette. The excitement begins daily at 8AM and continues until 4AM.
Come and enjoy our unique combination of modern comforts and old-world charms.

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Sheraton Old San Juan Hotel and Casino Rooms

Deluxe City
Limited view rooms with tropical decor, 1 king bed or 2 double beds, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Deluxe Bay
Bay or Partial Bay view rooms with tropical decor, 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Traditional
Inside or restricted view rooms with tropical decor and 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 2 adults OR 1 adult and 1 children under 16 years old.

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Arecibo Observatory: 42.9 mi

Dining

Palio
Located at hotel's second floor, Palio is the hotel's authentic Tuscan chop house; using fresh, natural, flavorful ingredients to capture the best of Italian culinary tradition. Among our special menu selections are homemade lasagna, aged goat cheese spread, a bone-in ribeye accompanied with a wild mushroom ragout. Offering breakfast 6:30a- 11:30a and dinner 5p-11p. Closed Monday evening.
Chicago Burger Company
Build your own burger at our new indoor-outdoor restaurant located on the scenic San Juan Bay. Choose between the Certified Angus Beef burger, savory salmon, healthy vegetarian and more. Open daily, Sunday Thursday 11:30a Midnight / Friday - Saturday 11:30a 2a.
In-room Dining
We offer in room dining seven days a week from 6a - 11p.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Sheraton Old San Juan Hotel and Casino

Overall score

3.8 / 5
5.01.0
473 out of 473
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Richard H.
Business
N/A
Apr 8, 2015

Awesome stay

Great stay in a hotel that exceeded our expectations.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

4
5.01.0
trvlr2013
Business
Austin
Apr 7, 2015

2 nights in San Juan

The hardest part was finding the front door. Most US hotels the entrance is clearly visible. The location was great, close to everything down town, nice view of the harbor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

4
5.01.0
Steven B.
Business
brooklyn
Mar 24, 2015

Good four day getaway

Overall, it was a decent experience. Hotel staff and amenities were on point. The roof top pool has an amazing view, and the lower level casino was entertaining. The hotel is pretty much in walking distance from restuarants, tourists attractions, bars, etc. And the cab fare was reasonable for nightlife and beach travel. The only thumbs down was the room size, which seemed a bit small, and the view since my room was directly across the street from a parking lot.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Traveling Chic
Business
Birmingham
Mar 19, 2015

Great Price/Stay

I was really treated with superb customer service, staff was professional/friendly, and cordial.Before choosing the hotel I read the reviews, and I am glad I chose to stay at the Sheraton Old San Juan Hotel & Casino. The room was beautiful and with the service given, I felt like a "Queen" that I am. LOL The next time I visit , I will definitely book with the hotel. Everything is within walking distance and economical.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

3
5.01.0
Monica C.
Business
N/A
Mar 18, 2015

Good Location bad house keeping

Stayed here two years ago hated it and wont be back. The location was the best part love old san juan.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
Cantwait08
Business
Grand Rapids
Feb 16, 2015

Great pre cruise stay

The check in was quick and easy. The room was generous in size with a good size bathroom. The onsite casino was small but had a few different table games and plenty of slot machines. Easy walk to restaurants and entertainment/shopping. The best part it was only a 3-5 minute walk to the cruise terminal (Carnival). I would recommend this hotel to anyone staying pre cruise or other.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
iim
Business
N/A
Feb 9, 2015

Great Stay for our Wedding Trip!

Great rooms...comfortable and clean. Everything we were looking for especially for my big day. What was convenient was the CVS that was located near by and it was open for 24 hours. We loved Puerto Rico and would stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

5
5.01.0
elizabeth l.
Business
envigado
Jan 24, 2015

great location

great place to stay specially when cruising, cruise terminals are across the street, close to everything in old San Juan, highly recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

3
5.01.0
David M.
Business
Winlock
Jan 22, 2015

San sabastien feativel

The place was nice and friendly just a little to close to the cruise ship docks for me.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel and Casino

Reviewer score

4
5.01.0
Theresa S.
Business
N/A
Jan 21, 2015

Family Vacation

An older hotel with a fantastic location! The hotel is right in Old Town and is the perfect location to walk around and embrace old San Juan!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
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