$152 Avg/night
Rate and special offer based on Check-in: Jan 13, 2015 Check-out: Jan 14, 2015

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901
Hotel Overview
Reviewer score
3.8
out of 5
455 reviews
Awesome sisters trip

EXCELLENT stay. Room was clean and modern. Located in walking distance of everything in Old San... See full review

  • Debra W.
  • Dec 23, 2014
Well situated

Has two nights here after a cruise before flying to Orlando. Check in was painless, room was... See full review

  • Promoxis
  • Dec 9, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Sheraton Old San Juan Hotel & Casino also booked these hotels.

Reviewer score 5.0 out of 5
Reviewer score 4.6 out of 5
Reviewer score 4.0 out of 5

Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (455)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.9 / 5
5.01.0
31 out of 455
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.8
Value:
4.1

87% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Kazam46
Business
New Jersey
Sep 30, 2014

Old San Juan Hotel Stay

Had a great stay at the Sheraton Old San Juan. The location is great and although I only stayed overnight I did get to walk around and see some spots in Old San Juan. Lots of restaurants within walking distance. Felt very safe. Staff was very cordial and the room was beautiful as was the view from the roof and pool area. Definitely would go there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
DThompson
Business
New York, NY
Aug 28, 2014

Great Service...

The one thing that would make me return to the Sheraton Old san Juan is the staff, especially the front desk and the great price as well!! D'angelo

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Fort Morro, Castel Cristobal, little beach behing the capitol and the Haitian Art gallery...

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Bomba Bee
Business
Central Jersey
Aug 17, 2014

Mini-vacation in Old San Juan

Really pleasant staff, clean rooms, and excellent location by the piers. Loved the pool and the heated jacuzzi on the rooftop, too. Stayed at this hotel three times this year and was pleased with my stay every time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
rw1230
Business
new york, ny
Apr 23, 2014

it was cool

right across from the port for cruise ships, not noisey, nice hotel, restaurants on both sides and a casino, trash was in my trashcan upon checking in, but everything else was fine, i would stay there again, beach was a cab ride away, totally worth the 15min cab ride

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

dont eat tha either spot beside hotel, walk behind the hotel, tons of restaurants and touristy spots

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
BShined
Business
Lake Worth, Florida
Dec 13, 2013

Couldn't have asked for better.

This nice hotel was everything f hoped it would be. Great location; great views from the roof-top pool deck; super service; and real nice staff. I, for sure, would stay at this hotel, again, if I ever return to San Juan. Thanks a bunch and well done!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
1st time to PR
Business
Wichita KS
Mar 2, 2013

Great Hotel in Old San Jaun

The room was very nice and the whole hotel was very clean and well maintained. Everything you will need is in walking distance. The Chicago Hamburger Restaurant was nothing to write home about and the service on the patio at lunch was not very good at all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

So many great restaurants only blocks away.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Chris Travlin Man
Business
Washington, DC
Nov 16, 2012

The perfect location

This is a very nice hotel. The security is excellent, from the pass key operation of the elevators to the safes in the rooms. The size of my room was also exceptional. Unfortunately there was no view as I was on the lowest floor and the hotel is shaped like a horseshoe and all I got was a view of the roof. There were some ginger plants scattered about but this could be vastly improved with the addition of several more potted plants if the roof could support them. The rooms do not come with microwaves or refrigerators but you could get a small refrigerator for an addional $10 per day. There are plenty of restaurants about for any budget so this is not really an issue. There are also convenience stores and a grocery nearby so you can stock up on anything you might need. They had cable with several channels in english although there was a problem with the remote channel selector but you could work around it. There were a few tours I could not go on because their seaon doesn't start until afer Christmas. So that's sometihng you may want to consider when planning your vacation. But insofar as Old San Juan is concerned, there's a huge police presence so I felt very safe wandering about. All in all, I really enjoyed myself.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Mofungo is a local specialty. It's mashed plantain with your choice of stuffing; pork, beef, chicken or sea food. It's served at several places around town but a good local hangout is Molito's. It's about a five minute walk from the hotel. It's a very filling meal and it is worth the money; $15-$23 depending on the filling you choose.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
nybruh
Business
NJ
Sep 16, 2012

Old San Juan

Great location, room had balcony overlooking the ocean. Bus terminal is in walking distance, taxis are always downstairs if you need one. CVS a block away, restaurants within walking distance. Old San Juan is a great place to visit and I had a great time. The only issue I had was that the room (#808) was located directly under the gym. Its nice that they offer a 24 hour gym. Not so nice when youre hearing weights being banged on the floor and the steady thump of someone running on the treadmill. Perhaps they need more work in sound proofing the gym floor, if thats possible.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Don Redeye
Business
Jacksonville, Florida
Aug 14, 2012

One Fantastic stay and great scenery

Everything was perfect. The only problem I had was with my GPS on the rental car I got . I click on 100 Brumbaugh San Juan, Puerto Rico 00901 but the only thing that came up was a 1000 Brumbaugh which I found myself deep in San Juan by a police station. A man there drove his car while I follow him. He took me there but wouldn't receive my money for getting there. After that mishap everything came roses.I didn't want to leave.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Senor Frog's has a variety type of food possible. great atmosphere also.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

2
5.01.0
SFCA
Business
San Francisco, CA, USA
Apr 7, 2012

Not your typical Sheraton

Great location, but there are much better hotels than this one. The computers in their "business center" are slower than dial-up. The in-room safe and remote control for the TV did not work. The chair in the room had left over food from the previous guest. Plus you get charged some ridiculous "service fee" every night that is not included with your room rate.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Check out "Raices" Restaurant. Good food and great service.

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top