$118 Avg/night
Rate and special offer based on Check-in: Aug 24, 2014 Check-out: Aug 26, 2014

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, San Juan, 00901
Hotel Overview
Reviewer score
3.8
out of 5
452 reviews
Great pre cruise stay

Nice hotel for a stay before a cruise. Safe and secure and within walking distance to anything you... See full review

  • Duey97
  • Aug 3, 2014
Excellent Hotel

This Hotel was very comfortable the staff was friendly and helpful. The location is perfect close... See full review

  • Raycan
  • Jul 17, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.464 -66.1121
Nearby airports
Luis Muñoz Marín International Airport, (SJU), 6.00, MI;
Area description
Downtown

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Sheraton Old San Juan Hotel & Casino Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Casino
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Childcare Service
Concierge desk
Meeting/Banquet facilities
Parking
Valet parking
Accessibility
Accessible facilities
Grab bars in bathroom
Room
Television with cable
Radio
Safe
Telephone
Kitchen
Fire alarm with light
Sitting area
Iron
Ironing board

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Isla Verde: 6.2 mi
  • Arecibo Observatory: 42.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (452)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.6 / 5
5.01.0
7 out of 452
Amenities:
3.6
Room cleanliness:
4.3
Hotel staff:
3.9
Room comfort:
3.6
Location:
4.3
Value:
3.7

71% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Fred8181
MA
Aug 9, 2014

Nice Hotel

It was nice. Good staff, good location as long as you don't want a beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

2
5.01.0
Indy Boys
Indianapolis , Indiana
May 4, 2014

Fun in the sun dud of room

Hotel room was small, food service quality was a average at best, bed was squeaky and saggy, room being serviced was forgotten one day till we called at 330 pm , linens were dirty and stained , pool was tiny small

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Dining tip: Short walk from hotel

San Francisco street

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
JK and LR
Seattle, WA
Aug 10, 2012

Great Stay

We arrived VERY early for our stay. They found us a room 5 hours before normal check-in. The room was great overlooking the bay, and once all un-packed, we found the safe wouldn't work. As we did have some valuables we wanted secure, the staff tried to fix the safe, but we ended up having to pack everything and move to another room with working safe. They were great about accommodating our needs. Location is amazing. Old San Juan was our home base, and we were two to three blocks from just about anything you could need. Room was clean and the only uncomfortable thing about the hotel room was the terribly too-soft pillows. Just a preference here. The only bizarre part of our experience was that on the day of our departure, housekeeping knocked on the door at 8:30 am and asked if we knew when we were leaving. Check-out was at 11 am. Other than that, GREAT TRIP!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

If you want to go to that world famous "batty" rum factory tour and you are staying at the Old San Juan Sheraton, DO NOT pay a tour company LOADS of money. The ferry dock for the factory is across the street from the hotel - the ferry is fifty cents each way, per person, and for $3.00 each way, per person to take a shuttle/taxi to the factory. Admission to the factory is FREE. Save some money!

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
swahls
New York, New York
Jun 27, 2012

Great Getaway for a Long Weekend

The weather was absolutely beautiful and this hotel is footsteps from culture, restaurants, bars, shopping and beautiful views. The only drawbacks were some hidden fees with the hotel and that it's not close to a beach. If you don't mind adding another 15 bucks a day to your bill and hanging out at their rooftop pool (or taking a 12 dollar taxi to the nearest beach), you've found your hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
cage10
Martinez, CA
Jun 26, 2012

The Grand Finally

After a wonderful week of cruising and walking across the street from the pier to enjoy one more night of special can not be beat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
MA Happy Travler
Massachusetts, USA
Dec 13, 2011

Great Location

Great Location for nearby dining, entertainment, all around exploring of Old San Juan with easy access to cruise ship terminals. Easy walking distance to multiple historical sights, and great shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

2
5.01.0
Bronco C
Montclair, NJ, USA
Sep 20, 2011

Small, noisy room; few amenities

NEEDS iPod dock; free tv channels; wireless rooms; working hair blower; larger towels; better pillows; cleaner carpeting; ALL NIGHT pool. When compared to El Convento Hotel, the OSJ Sheraton is lacking much comfort and elegance. The location and the staff of the OSJ Sheraton alone can't make up what's missing.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
Dining tip: Short walk from hotel

Great food and a great variety of restaurants and bars within a short walking distance.

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