$152 Avg/night
Rate and special offer based on Check-in: Jan 13, 2015 Check-out: Jan 14, 2015

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901
Hotel Overview
Reviewer score
3.8
out of 5
451 reviews
Awesome sisters trip

EXCELLENT stay. Room was clean and modern. Located in walking distance of everything in Old San... See full review

  • Debra W.
  • Dec 23, 2014
Well situated

Has two nights here after a cruise before flying to Orlando. Check in was painless, room was... See full review

  • Promoxis
  • Dec 9, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (451)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
451 out of 451
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.6
Value:
3.9

86% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
M. away
Business
Louisville, KY
Feb 17, 2014

Old San Juan getaway.

We enjoyed our stay here. Great loction for getting around Old San Juan, free trolley a block away. Ride it to the El Morro fort, and stroll back down through Old San Juan. Nice to sit and look over the bay at happy hour on (patio)second floor resturant. It was easy to rent a car, and drive out to the El Yunque rain forest, and over to a beach 15 or so minutes from the base. Ready to go back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Senior X
Business
Manhattan, New York City
Feb 14, 2014

Great First Trip to Puerto Rico

Great hotel location and price. But restaurant on 2nd floor is too expensive. We had breakfast there only once. Food at Chicago Burger and Grill substandard and pricey. The Senior Frogs next door just terrible, we walked out of there in a hurry. This is just a tourist trap. We found great moderately priced restaurants just couple blocks away from the hotel where we had breakfast and dinner.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Do not eat at the hotel and next door restaurants. Good restaurants just couple blocks away from hotel.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
lindsaylb
Business
Evansville, IN
Feb 10, 2014

Great stay, Great location

We stayed here for five nights and really enjoyed it. The location is fabulous. It's right in the middle of Old San Juan and was an easy walk to El Morro and Castillo San Cristobol, Paseo de Princessa and more. The room was really nice, and there is a casino if you are into that (we weren't). We used the hot tub on top of the building which was really nice with a great view. We didn't visit either of the two restaurants (a burger place and an Italian place) so I can't comment on that. The only negative was that there is no shuttle to and from the airport, and you have to pay for parking. There are 2 parking garages next door. We didn't realize one was very expensive and we ended up paying $88 for 1.5 days of parking! The adjacent parking garage luckily only charged like $15/ day. We just wished it had been more clear from the beginning!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Make sure to park at the larger parking garage. Make sure of the rates so you don't end up way over-paying on parking!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

2
5.01.0
Gina3526
Business
Chicago, il
Feb 7, 2014

Location is prime.

The bed was really uncomfortable. I've stayed there in the past and never had an issue. The room wasn't cleaned all that well either. Very disappointed this time around.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

A lot of nice places to eat.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Chuy
Business
El Paso, Texas
Feb 5, 2014

Great place in Old San Juan

There were four of us. all seniors. We had two standard doubles. All agreed that the stay was fantastic. Location and accommodations were superb. The staff was very professional, courteous and helpful at all times.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Shopping and dining and sightseeing in Old San Juan-all of these are within walking distance of hotel. Young healthy folks can easily walk the entire Old San Juan area. Older folks may find it a little harder because of the narrow, cobblestone streets and non-level terrain.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Emily1
Business
New Jersey
Feb 4, 2014

Great vacation

The hotel was a great location! Very clean hotel restaurant was delicious! Pool could have been bigger and open later! Excursions from hotel rip off!!! Rent a car and go on your own!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Rent a car go ATVing the rain forest and the beach all for less than the ATVing from the hotel

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Mare Monroe 245
Business
OH
Jan 29, 2014

loved it in San Jaun the weather was beautiful

very clean, very nice people working and helpful on what to do

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

the weather let us walk every day

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
S2014
Business
New York
Jan 19, 2014

perfect location

My stay was nice. It is in a perfect location. I would stay here again. The only thing that I did not like was that there was no fridge in the room. You have to pay $10 per day to have one. That is ridiculous. So, we opted not to get one.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Trolley is free. You can pick it up all around Old San Juan. It takes you all around town.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Vacationer2014
Business
Wisconsin
Jan 10, 2014

Great for people going on a cruise

The hotel was clean and comfortable. There were lots of restaurants and shops within walking distance. Cruise ships loaded across the street, so if you were going on a cruise, this place would be great. Pool on the roof top was small and since you are not near a beach, it would have been nice to have a bigger pool with a little warmer water.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Philipps Honeymooners
Business
Old San Juan Puerto Rico
Jan 6, 2014

Great Honeymoon Location

The Sheraton Old San Jaun was perfectly located close to a great deal of things to do and see. We had a fantastic time exploring the island area and the culture. It was walking distance to the forts and many great restaurants. Would definitely love to go back! Weather was also great in the mid 80's and there is plenty to do on New Years Eve!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Resturant Triana is a must stop for a fantastic dinner! Make sure to ask for Marsellas!

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