$161 Avg/night
Rate and special offer based on Check-in: Mar 31, 2015 Check-out: Apr 2, 2015

Sheraton Old San Juan Hotel & Casino

4 stars
View map of 100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901

Hotel Overview

Reviewer score
3.8
out of 5
467 reviews
Great pre cruise stay

The check in was quick and easy. The room was generous in size with a good size bathroom. The... See full review

  • Cantwait08
  • Feb 16, 2015
Great Stay for our Wedding Trip!

Great rooms...comfortable and clean. Everything we were looking for especially for my big day. What... See full review

  • iim
  • Feb 9, 2015
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (467)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
467 out of 467
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
New Jersey
Feb 22, 2011

Great place

This hotel was a great deal and a perfect location. Right in old San Juan it is convenient to everything and you don't need a car at all if you are here. The hotel has a pool on the roof and while not huge it's perfect for catching a few rays and relaxing if you've been walking all day. It's got a small casino if you like to gamble and the 2 restaurants are convenient if not top notch. We did not spend a lot of time in the hotel but while there the staff was helpful and very pleasant. I would recommend to anyone. It is not resort and doesn't try to be.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Southwest Ranches, Florida
Feb 22, 2011

A Delightful Anniversary 3-Day Weekend!

Perfect Location, Maximum Lobby and Room Service, Everything you need such as Discos, Bars, Cafes, Restaurants, Shopping Stores, Outlets, Historical Areas, Food Kiosks, Area Trolleys and Ferry to Barcadi Plant at a walking distance and Beaches at a short taxi ride away!!!! It was a very pleasant, exciting and enjoyable experience for our "26 Year Anniversary" getaway!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Best places for Night Dancing a few steps away from the Hotel are "Senor Frogs" and "Latin Roots".

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Roger and Jen,world travlers
Business
Parma Heights,Ohio
Feb 21, 2011

Fantastic San Juan getaway

Great views of Bahia de San Juan and perfect location.Was walking distance to all of Old San Juans attractions.The staff at Sheraton of Old San Juan were friendly and helpful and some of the nicest people I've ever met. Would recommend this trip to everyone!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Not Applicable

haggle with the shop owners,you can save some money on already amazingly priced items

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Texasfam
Business
El Paso
Feb 21, 2011

"Can't wait to do it again!"

Friendly, clean, great location, everything you need kinda place!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Kentucky
Feb 13, 2011

First Time in San Juan

Really enjoyed the room on the 6th floor overlooking the bay. The cruise ships looked as big as they really were with the impressive lights at night. Room was clean, no odors of any kind, very roomy, nice bed, two window areas and a balcony overlooking the bay. No noise to speak of but was on the 6th floor. Staff was very courteous and helpful. The casino is not much, but didn't go for that anyway. One thing that would have added to the room would have been a small refridgerator for drinks and fruit. Would definitely stay there again and would love to have the same room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Whatever you do, don't miss the forts. Del Marro and San Cristibal are impressive and the views are beautiful.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
FLB
Business
boynton beach florida
Feb 4, 2011

Better than expected.

The Sheraton staff were all very pleasant,helpful. The location too was also unique; to have the cruise ships coming to this port,the historic land marks and shopping were for us fantastic. Also the weather made our stay in Old San Juan fantastic.If there was a minor critque it was the key card to enter the room,the card did not work properly in gaining access to our room. The prices at the restaurants on site was a little high.We found that the local small mom and pop restaurants nearby, the food value and home cooking tastes are better than the restaurants at the hotel.Overall the location to the old city and points of interests are excellant.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

wear good walking shoes

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Mrs.Jean
Business
Fort Lauderdale,Florida
Jan 31, 2011

Nice

Nice Hotel. not too Fancy,but great views and great location. Less than 5minute walk to heart of Old San Juan! Close to Port. Had a great time!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
st louis
Jan 31, 2011

beautiful hotel locatoin

casino , ate at fabolous restaurant

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Newark, NJ
Jan 31, 2011

My trip to Old San Juan

The room was clean. Everything about the hotel was nice and very safe. The Staff is extremely friendly & helpful. They go out of their way for you. We had great service at both of their restaurants' Palio and Chicago Burger Company and the food was delicious and the frozen drinks at Chicago Burger Company were just right. The hotel activities are limited to a small gym and pool. However, the casino made up for it. We enjoyed our stay so much another trip is in the works.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

For thoses who like pork and real puerto rican food, about a block a way from the hotel there is a restaurant called "Latin Roots". The food is great and the prices are reasonable.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Don from Oklahoma
Business
Edmond, Oklahoma
Jan 30, 2011

Great location

we walked all around Old San Juan and took the free trolley, too. Our room was very nice and clean and a good location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

We asked a policeman where is a good place to eat and he told us and was very helpful.

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