$169 Avg/night
Rate and special offer based on Check-in: Feb 16, 2015 Check-out: Feb 18, 2015

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901
Hotel Overview
Reviewer score
3.8
out of 5
465 reviews
great location

great place to stay specially when cruising, cruise terminals are across the street, close to... See full review

  • elizabeth l.
  • Jan 24, 2015
Honeymoon trip.was spectacular

The stay here was very comfortable, the rooftop pool and spa overlooking the cruise ships at port... See full review

  • Julissa V.
  • Jan 12, 2015
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Sheraton Old San Juan Hotel & Casino also booked these hotels.

Reviewer score 5.0 out of 5
Reviewer score 4.6 out of 5
Reviewer score 4.1 out of 5

Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (465)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
465 out of 465
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Swissie77
Business
Switzerland
Jun 11, 2013

good location, but not Sheraton like

positive: good location, nice staff. negative: room temperature too cold, swimming pool not good enough for a Sheraton, too small for the amount of people, no shower. TV was very slow.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Mary in Milwaukee
Business
Milwaukee, WI
Dec 7, 2013

Great location in a chain hotel

This hotel is in a primo location for a stay in Old San Juan! The staff was very friendly and welcoming. We usually stay in small hotels so not used to high prices in bar, etc. If you are doing an all in one package trip, this is the perfect hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Old San Juan is the main tourist destination and easy to see why. Very historic, charming and small enough to walk everywhere. Great food, coffee and of course, Mojitos!

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Vacationer2014
Business
Wisconsin
Jan 10, 2014

Great for people going on a cruise

The hotel was clean and comfortable. There were lots of restaurants and shops within walking distance. Cruise ships loaded across the street, so if you were going on a cruise, this place would be great. Pool on the roof top was small and since you are not near a beach, it would have been nice to have a bigger pool with a little warmer water.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
S2014
Business
New York
Jan 19, 2014

perfect location

My stay was nice. It is in a perfect location. I would stay here again. The only thing that I did not like was that there was no fridge in the room. You have to pay $10 per day to have one. That is ridiculous. So, we opted not to get one.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Trolley is free. You can pick it up all around Old San Juan. It takes you all around town.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Emily1
Business
New Jersey
Feb 4, 2014

Great vacation

The hotel was a great location! Very clean hotel restaurant was delicious! Pool could have been bigger and open later! Excursions from hotel rip off!!! Rent a car and go on your own!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Rent a car go ATVing the rain forest and the beach all for less than the ATVing from the hotel

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
a ripped off customer
Business
Maryland
Feb 18, 2014

A very pricey hotel.

It was OK, but the price of the room was WAY TOO HIGH.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Danie24
Business
Sanjuan, Puerto Rico
Mar 15, 2014

Noisy

It's noisy because we can hear others' steps and talking. But I understand because the hotel is old.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
just some lady
Business
Mpls, MN
Apr 14, 2014

Old San Juan

If you like to be around tourists then this is where you want to be. You're in walking distances of the beautiful historic area however. Rooms were clean and staff was nice. Good place to stay if you're trying to save some money!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Murie's Sunshine
Business
Baltimore, MD
Apr 20, 2014

Spring Break

Puerto Rico is a beautiful. My grandson & I really enjoyed San Juan. The hotel stay was okay. We didn't have much interaction with the staff, however. Although it was a bit too small for my liking, my 6 year old grandson really enjoyed the pool on the roof. With the exception of the small window that didn't open and desperately needed cleaning, the accomodations were fine. The hotel's location was optimal, which is always a plus for me.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Take advantage of the free trolley rides. A great way to get around and see the various sites.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
kikomo
Business
chicago
May 27, 2014

OK

I was supposed to get two double beds ( stayed with4 people) however we only had a queen bed so we had to get the sofabed to be made and needed to ask for extra bed to come. I was a bit disappointed because I've got room that was different from what I reserved

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top