$129 Avg/night
Rate and special offer based on Check-in: Dec 8, 2014 Check-out: Dec 10, 2014

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901
Hotel Overview
Reviewer score
3.8
out of 5
449 reviews
Old San Juan Hotel Stay

Had a great stay at the Sheraton Old San Juan. The location is great and although I only stayed... See full review

  • Kazam46
  • Sep 30, 2014
Great Deal!

Perfect Location.. Clean.. Rooftop Pool!! Yesss Pls!! See full review

  • OJAV04
  • Sep 21, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

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Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (449)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
449 out of 449
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.6
Value:
3.9

86% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Mare Monroe 245
Business
OH
Jan 29, 2014

loved it in San Jaun the weather was beautiful

very clean, very nice people working and helpful on what to do

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

the weather let us walk every day

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Rubinowitz
Business
Groveport, Ohio
Feb 22, 2014

San Juan (old) Sheraton

The staff at this hotel were fabulous. They were friendly, courteous, and very accommodating to our needs. The junior suite was spacious and comfortable. It was wonderful to watch all the activity (including the cruise ships in the bay) from our balcony.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
arnies
Business
blaine, mn
Feb 24, 2014

clean and friendly

Great hotel amd convientent to rest and shopping. Liked there was casino and resturant attached. Personnel was very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Dolores Dooney
Business
San Juan, Puerto Rico
Mar 15, 2014

So glad we picked this hotel!

The location of this hotel is great. Saw all the cruise ships come in. At check in we asked for an upgrade and got moved to the top floor. Staff very pleasant. Room clean and no complaints. Soft bed. Good shower pressure. Casino downstairs. Could explore Old San Juan so easily. Took bus for .75 to Isle Verde. Nice way to see a lot on the way to beach. Would definitely stay here again!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

It may take a few more minutes to take bus to destinations, but we loved seeing all the sights on the way to our destination.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
DebbieBlueEyes
Business
Fullerton, California
Mar 25, 2014

Sheraton Old San Juan Hotel

Hotel room was very big and clean. Bathroom was bigger then normal also. Casino and hamburger place right inside hotel. Pool outside on 9th floor has a wonderful view of the dock of cruise ships. Staff was very friendly and helpful. Within walking distance to cruise dock if you are cruising. We stayed at hotel after our cruise and just walked from cruise ship with our luggage to the hotel. Free trolley stop close to hotel takes you around to both forts and around the town. Very pleasant stay! I would stay at this hotel again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Hamburger place attached to hotel has great 1/2 lb hamburgers!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
MirkaZuzka
Business
San Jose, Porto Rico
Apr 8, 2014

Wonderful Stay

Pleasantly surprised. Great rate and wonderful service. Very clean, nice room, comfortable beds, right in the heart of the city. Will be back for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Roseandscott
Business
Brunswick, Maine
Apr 5, 2014

Excellent

We had a great time and the staff was awesome especially the concierge service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
lisabe
Business
boston
Apr 17, 2014

The overall trip was amazing.

The valet staff was great the front desk staff could be more friendly,but overall it was a great trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Racie's

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
MR.LUNA
Business
LOWELL,MA
Apr 29, 2014

GOOD CASINO

GREAT LOCATION GOOD STAFF AND GOOD FOOD CASINO WAS A LITTLE SMALL BUT GOOD ENOUGH TO PLAY

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
new york
Dec 24, 2010

san juan sheraton

Incredible. Courteous, professional staff. Clean rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: In Hotel

Rent a car

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