$169 Avg/night
Rate and special offer based on Check-in: Feb 16, 2015 Check-out: Feb 18, 2015

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901
Hotel Overview
Reviewer score
3.8
out of 5
464 reviews
Honeymoon trip.was spectacular

The stay here was very comfortable, the rooftop pool and spa overlooking the cruise ships at port... See full review

  • Julissa V.
  • Jan 12, 2015
Awesome Hotel

Excellent location, clean and comfortable room, good service. See full review

  • julio e.
  • Jan 7, 2015
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (464)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.6 / 5
5.01.0
7 out of 464
Amenities:
3.6
Cleanliness:
4.3
Hotel staff:
3.9
Comfort:
3.6
Location:
4.3
Value:
3.7

71% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
MA Happy Travler
Business
Massachusetts, USA
Dec 13, 2011

Great Location

Great Location for nearby dining, entertainment, all around exploring of Old San Juan with easy access to cruise ship terminals. Easy walking distance to multiple historical sights, and great shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
swahls
Business
New York, New York
Jun 27, 2012

Great Getaway for a Long Weekend

The weather was absolutely beautiful and this hotel is footsteps from culture, restaurants, bars, shopping and beautiful views. The only drawbacks were some hidden fees with the hotel and that it's not close to a beach. If you don't mind adding another 15 bucks a day to your bill and hanging out at their rooftop pool (or taking a 12 dollar taxi to the nearest beach), you've found your hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
cage10
Business
Martinez, CA
Jun 26, 2012

The Grand Finally

After a wonderful week of cruising and walking across the street from the pier to enjoy one more night of special can not be beat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
JK and LR
Business
Seattle, WA
Aug 10, 2012

Great Stay

We arrived VERY early for our stay. They found us a room 5 hours before normal check-in. The room was great overlooking the bay, and once all un-packed, we found the safe wouldn't work. As we did have some valuables we wanted secure, the staff tried to fix the safe, but we ended up having to pack everything and move to another room with working safe. They were great about accommodating our needs. Location is amazing. Old San Juan was our home base, and we were two to three blocks from just about anything you could need. Room was clean and the only uncomfortable thing about the hotel room was the terribly too-soft pillows. Just a preference here. The only bizarre part of our experience was that on the day of our departure, housekeeping knocked on the door at 8:30 am and asked if we knew when we were leaving. Check-out was at 11 am. Other than that, GREAT TRIP!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

If you want to go to that world famous "batty" rum factory tour and you are staying at the Old San Juan Sheraton, DO NOT pay a tour company LOADS of money. The ferry dock for the factory is across the street from the hotel - the ferry is fifty cents each way, per person, and for $3.00 each way, per person to take a shuttle/taxi to the factory. Admission to the factory is FREE. Save some money!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Fred8181
Business
MA
Aug 9, 2014

Nice Hotel

It was nice. Good staff, good location as long as you don't want a beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

2
5.01.0
Indy Boys
Business
Indianapolis , Indiana
May 4, 2014

Fun in the sun dud of room

Hotel room was small, food service quality was a average at best, bed was squeaky and saggy, room being serviced was forgotten one day till we called at 330 pm , linens were dirty and stained , pool was tiny small

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

San Francisco street

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

2
5.01.0
Bronco C
Business
Montclair, NJ, USA
Sep 20, 2011

Small, noisy room; few amenities

NEEDS iPod dock; free tv channels; wireless rooms; working hair blower; larger towels; better pillows; cleaner carpeting; ALL NIGHT pool. When compared to El Convento Hotel, the OSJ Sheraton is lacking much comfort and elegance. The location and the staff of the OSJ Sheraton alone can't make up what's missing.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Great food and a great variety of restaurants and bars within a short walking distance.

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