$101 Avg/night
Rate and special offer based on Check-in: Oct 1, 2014 Check-out: Oct 2, 2014

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, San Juan, 00901
Hotel Overview
Reviewer score
3.8
out of 5
443 reviews
Great experience overall

No issues. Bed and pillows extremely comfortable! Roof top pool is small and cold. Casino is very... See full review

  • Rob the Tampa Man
  • Aug 26, 2014
vacation

Held luggage for us. Good location. Good restaurants. See full review

  • jwmueller
  • Aug 25, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.464 -66.1121
Nearby airports
Luis Muñoz Marín International Airport, (SJU), 6.00, MI;
Area description
Downtown

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Reviewer score 3.8 out of 5

Sheraton Old San Juan Hotel & Casino Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Casino
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Childcare Service
Concierge desk
Meeting/Banquet facilities
Parking
Valet parking
Accessibility
Accessible facilities
Grab bars in bathroom
Room
Television with cable
Radio
Safe
Telephone
Kitchen
Fire alarm with light
Sitting area
Iron
Ironing board

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Isla Verde: 6.2 mi
  • Arecibo Observatory: 42.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (443)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
443 out of 443
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.6
Value:
3.9

86% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Philipps Honeymooners
Old San Juan Puerto Rico
Jan 6, 2014

Great Honeymoon Location

The Sheraton Old San Jaun was perfectly located close to a great deal of things to do and see. We had a fantastic time exploring the island area and the culture. It was walking distance to the forts and many great restaurants. Would definitely love to go back! Weather was also great in the mid 80's and there is plenty to do on New Years Eve!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Resturant Triana is a must stop for a fantastic dinner! Make sure to ask for Marsellas!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Bair
Des Moines, IA
Mar 9, 2012

Getaway

This is the perfect spot for a getaway! The rooms were clean, the staff was very friendly & eager to help, & taxis on each corner. There was so much to see & do within walking distance. Many restaurants & historical sites to see. We will definately stay at this Hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Many Many choices for all kinds of food & drinks. It was wonderful!!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Bair
Des Moines, IA
Mar 9, 2012

Fantastic Getaway

This Hotel is at the perfect location. The rooms were clean, the staff is very friendly, & taxis on each corner. There is alot to see all within walking distance. Lots of food, drink, & historical site. Across the street is right on the water, you can see boats come in, & cruise ships dock. We will definately stay at this Hotel again without hesitation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Tons of things to see & do with a short walk. Offers many restaurants & entertainment places.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Soon to be Pharm Student
Atlanta, GA
Jun 12, 2014

Long needed vacation

This hotel is amazing. First when we arrived at 2:55pm they didn't have our room ready so the concierge lady upgraded our room to lux for free! Really great customer service. Hotel is located in the heart of everything,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: In Hotel

Rent a car. Taxi can become expensive. Everywhere outside of old San Juan you have to take a taxi. Our trip to the beach was about 50 dollars. You can either rent at the airport or the hotel has Hertz rental kiosk.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
MA Happy Travler
Massachusetts, USA
Dec 13, 2011

Great Location

Great Location for nearby dining, entertainment, all around exploring of Old San Juan with easy access to cruise ship terminals. Easy walking distance to multiple historical sights, and great shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Super Catalina
Puerto Rico
Jun 24, 2014

Fantastic stay

The room was clean, comfy and spacious. Perfect for a night in town.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Tina1012
Deer Park, NY, USA
Jan 31, 2012

Great getaway

Location is great, right across the street from the cruise ships! When we arrived we were upgraded to a bay view room, no additional charge. Staff was extremely helpful & friendly, especially Tina from concierge. The hotel is about 20 minutes away from Isle Verde beach, there is a lot to do at that beach-jet skiing, parasailing, you can rent beach chairs for $4 & umbrella’s for $10. A lot of restaurants around the corner from the hotel, where the meals are much cheaper than the hotel. Bring your sneakers, you will want to walk around the city of Old San Juan it’s beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

You can take the local bus to Isle Verde Beach for $0.75. Ask at the hotel.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Kremer1340
Fort Wayne, IN
Jul 30, 2011

Great deal

Old San Juan is a small historic district. Old San Juan Sheraton is right on the coast at its heart. 50¢ ferry just across the street to see the Bacardi factory with tours and samples. You can walk to anywhere in the old city from there. 10's of small local restaurants with great food. Went with 20 yr old who enjoyed visiting the additional 20 small bars just blocks away(drinking age is 18). All the amenities of a first class hotel. Concierge very helpful and recommended tours that were outstanding. Zip lining at Toro Verde was great. The taxi's, tours etc, all knew the hotel. No beach nearby but for a few bucks we took a taxi to a great one. No real need to rent car. Taxis were expensive but cheaper than car rental and you don't have to hassle with confusing streets. 4th night stayed free deal through [...]made it a good deal especially with a first class free breakfast buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Try the excellent small local restaurants.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
BryanI
North Dakota, USA
Aug 29, 2011

Waiting for a Cruise

This hotel is perfect if you are boarding a Cruise ship in San Juan! The people were extremely helpful, the rooms were immaculate, and they even held our bags until we were ready to board the ship (after check-out at 11). We would definitely stay here again if we take another vacation to San Juan!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Bair
Des Moines, IA
Mar 9, 2012

Fantastic Getaway

This Hotel was perfect for us. The rooms were clean, staff was very friendly, & location was perfect. Tons of things to see & do within walking distance. Taxis on each corner.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Just a short walk for food or drinks. Many historical sites to see all within walking distance

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