Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, San Juan, 00901
Hotel Overview
Reviewer score
3.8
out of 5
637 reviews
Excellent Hotel

This Hotel was very comfortable the staff was friendly and helpful. The location is perfect close... See full review

  • Raycan
  • Jul 17, 2014
Good Location

Walking distance to Old San Juan. Restaurants, museums etc... Clean Hotel plus has a Casino. Great... See full review

  • Raulo
  • Jul 16, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Old San Juan Hotel & Casino Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Casino
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Childcare Service
Concierge desk
Meeting/Banquet facilities
Parking
Valet parking
Accessibility
Accessible facilities
Grab bars in bathroom
Room
Television with cable
Radio
Safe
Telephone
Kitchen
Fire alarm with light
Sitting area
Iron
Ironing board

Hotel Map

18.464 -66.1121
Nearby airports
Luis Muñoz Marín International Airport, (SJU), 6.00, MI;
Area description
Downtown

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Isla Verde: 6.2 mi
  • Arecibo Observatory: 42.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (637)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
637 out of 637
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Mare Monroe 245
OH
Jan 29, 2014

loved it in San Jaun the weather was beautiful

very clean, very nice people working and helpful on what to do

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

the weather let us walk every day

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Traveloisseur
New York, NY
Jul 18, 2012

Great Girls Getaway

This hotel is a perfect location! It puts you in the heart of the city. Everything is within walking distance from sight-seeing, shopping, dining and getting your groove on, all with an old world flair!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Dining tip: Short walk from hotel

For that traditional Puerto Rican/Latin food, definitely go to Raices.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Rochester, NY
Mar 18, 2011

A Great Place To Stay!

This hotel was superb. [...]. We heard it was rather expensive if you booked the hotel individually. While staying at the Sheraton, we arranged two excursions with the conceierge. We went into the El Yenque rainforest and snorkeling in Fajado (both a must do). They were about 70 dollars each and totally worth it. The conceierge made life extremely easy. She booked both trips for us in 30 seconds and buses picked us up in the front of the hotel for each trip. The Sheraton was clean and elegant, the staff was helpful (and all fluent in English), and the casino was enjoyable (although we are not heavy gamblers). Also, very importantly, the location is spectacular. You can walk EVERYWHERE. We walked through Old San Juan to the two forts, to the beach, to many great restaurants and street venders. You cannot beat the location (unless there was beach on site of course)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Nightlife tip: Short walk from hotel

El Batey is great and within walking distance from the Sheraton. It is an amazing bar that will make you feel like a local friend. [...] are very interesting fun loving people just looking to have a good time.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Kremer1340
Fort Wayne, IN
Jul 30, 2011

Great deal

Old San Juan is a small historic district. Old San Juan Sheraton is right on the coast at its heart. 50¢ ferry just across the street to see the Bacardi factory with tours and samples. You can walk to anywhere in the old city from there. 10's of small local restaurants with great food. Went with 20 yr old who enjoyed visiting the additional 20 small bars just blocks away(drinking age is 18). All the amenities of a first class hotel. Concierge very helpful and recommended tours that were outstanding. Zip lining at Toro Verde was great. The taxi's, tours etc, all knew the hotel. No beach nearby but for a few bucks we took a taxi to a great one. No real need to rent car. Taxis were expensive but cheaper than car rental and you don't have to hassle with confusing streets. 4th night stayed free deal through [...]made it a good deal especially with a first class free breakfast buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Try the excellent small local restaurants.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
China
Mar 11, 2011

Good Hotel

Good location and good views.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Rose T.
New York, NY, USA
Apr 11, 2012

Fantastic Quick Getaway

Incredible, incredible, incredible staff!!!! Accommodating. The concierge was of great help in planning my day. Got there at 10am and the room was ready for us! My mother is very difficult to please when it comes to customer service and the whole time she could not stop talking about how amazing the staff was.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Close to the cruise ship port, both the fort and castle and walking distance to so many great restaurants. Incredibly helpful staff.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
San Jose California
Mar 3, 2011

Awesome Hotel!

This hotel is in the perfect location, everything is within walking distance and the staff is amazing. The rooms are clean and spacious. Not great views but we didn't spend alot of time in the room. I would definitely stay here again. We were there for 7 days and had not one complaint. A great reasonable place to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Ceviche 385 great Peruvian/Puerto Rican food!

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
MirkaZuzka
San Jose, Porto Rico
Apr 8, 2014

Wonderful Stay

Pleasantly surprised. Great rate and wonderful service. Very clean, nice room, comfortable beds, right in the heart of the city. Will be back for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
arnies
blaine, mn
Feb 24, 2014

clean and friendly

Great hotel amd convientent to rest and shopping. Liked there was casino and resturant attached. Personnel was very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Roseandscott
Brunswick, Maine
Apr 5, 2014

Excellent

We had a great time and the staff was awesome especially the concierge service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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