$169 Avg/night
Rate and special offer based on Check-in: Feb 17, 2015 Check-out: Feb 18, 2015

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901
Hotel Overview
Reviewer score
3.8
out of 5
465 reviews
great location

great place to stay specially when cruising, cruise terminals are across the street, close to... See full review

  • elizabeth l.
  • Jan 24, 2015
Honeymoon trip.was spectacular

The stay here was very comfortable, the rooftop pool and spa overlooking the cruise ships at port... See full review

  • Julissa V.
  • Jan 12, 2015
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.6 out of 5
Reviewer score 4.1 out of 5

Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (465)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
465 out of 465
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Bosh Wang
Business
New York
Dec 28, 2013

Closed to the Airport

A little bit expensive compared with the condition. Food is good but also experience. If you want to stay in resort and enjoy the sunshine, it's the best choice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Delarosa
Business
Chicago
Dec 21, 2013

Thank you !

At my mother's sudden passing,I booked a package deal at the very last minute when airfares were scarce. I was very stressed out upon arrival. I had to maybe accommodate my grand daughter & handle funeral arrangements. I know I was sobbing & babbling at the check in counter. Thankfully, Marcos Vega & Sibelia Castro were on duty ! They tended to our every need with professionalism & compassion. Edgardo the bartender lightened our load at the end of the day. Lucy the operator, thanks for your assistance & good wishes!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

This hotel is perfectly located. You can walk all of Old San Juan & return to a hotel that offers all you need for a great stay!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Aditya thumu
Business
Orlando fl
Dec 17, 2013

Anniversary

Hotel was at great location in old San Juan. Everything was in walking distance and no need of car to explore old San Juan from this location if you can walk couple miles a day. Staff was great and rooms were clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
sandeepbr0007
Business
Norfolk, VA
Dec 13, 2013

Wonderful couple getaway

Hotel Staff were friendly and very close proximity to most of Old San Juan tourist attractions. Fantastic view of cruise ships on port

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
BShined
Business
Lake Worth, Florida
Dec 13, 2013

Couldn't have asked for better.

This nice hotel was everything f hoped it would be. Great location; great views from the roof-top pool deck; super service; and real nice staff. I, for sure, would stay at this hotel, again, if I ever return to San Juan. Thanks a bunch and well done!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Mary in Milwaukee
Business
Milwaukee, WI
Dec 7, 2013

Great location in a chain hotel

This hotel is in a primo location for a stay in Old San Juan! The staff was very friendly and welcoming. We usually stay in small hotels so not used to high prices in bar, etc. If you are doing an all in one package trip, this is the perfect hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Old San Juan is the main tourist destination and easy to see why. Very historic, charming and small enough to walk everywhere. Great food, coffee and of course, Mojitos!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
hpladner
Business
Atlanta, GA
Dec 3, 2013

Nice hotel!

Clean rooms and good location to walk around. Got it in a package deal at a good price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Max K
Business
New York, New York
Dec 3, 2013

The best hotel in Old San Juan

It's a clean, comfortable hotel in a fun location right outside the cruise ships in Old San Juan. There's a casino and pool that are super fun too.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Shootingwishes
Business
NYC
Nov 12, 2013

Old San Juan

Good location easy walking to all old San Juan. Can walk to beaches in 45 mins

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
conservativecarl
Business
panama city, FL
Oct 16, 2013

a good place to stay.

This hotel is in the perfect location in Old San Juan. It is walking distance to most tourist attractions and just across the street from the cruise ship terminal. The room was simple but exceptionally clean. The was however an unexplained $50 charge to my credit card.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
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