$152 Avg/night
Rate and special offer based on Check-in: Jan 6, 2015 Check-out: Jan 8, 2015

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901
Hotel Overview
Reviewer score
3.8
out of 5
451 reviews
Well situated

Has two nights here after a cruise before flying to Orlando. Check in was painless, room was... See full review

  • Promoxis
  • Dec 9, 2014
Old San Juan Hotel Stay

Had a great stay at the Sheraton Old San Juan. The location is great and although I only stayed... See full review

  • Kazam46
  • Sep 30, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (451)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
451 out of 451
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.6
Value:
3.9

86% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Katiny
Business
Miami
May 12, 2012

Great hotel

From the moment we arrived everyone was helpful everything we needed help with someone was always happy to help us. Room was clean great casino nice places around the hotel to shop and eat señor frog was right next to the hotel . Great tours that they offered can't wait to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Everything is walking distance for food and shopping

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Rocky2012
Business
New Jersey
Apr 14, 2012

Love this hotel and Old San Juan

Great Tme in Puerto Rico Hope to return soon. There is much more to explore.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Mojito's

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Rose T.
Business
New York, NY, USA
Apr 11, 2012

Fantastic Quick Getaway

Incredible, incredible, incredible staff!!!! Accommodating. The concierge was of great help in planning my day. Got there at 10am and the room was ready for us! My mother is very difficult to please when it comes to customer service and the whole time she could not stop talking about how amazing the staff was.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Close to the cruise ship port, both the fort and castle and walking distance to so many great restaurants. Incredibly helpful staff.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Bair
Business
Des Moines, IA
Mar 9, 2012

Getaway

This is the perfect spot for a getaway! The rooms were clean, the staff was very friendly & eager to help, & taxis on each corner. There was so much to see & do within walking distance. Many restaurants & historical sites to see. We will definately stay at this Hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Many Many choices for all kinds of food & drinks. It was wonderful!!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Bair
Business
Des Moines, IA
Mar 9, 2012

Fantastic Getaway

This Hotel is at the perfect location. The rooms were clean, the staff is very friendly, & taxis on each corner. There is alot to see all within walking distance. Lots of food, drink, & historical site. Across the street is right on the water, you can see boats come in, & cruise ships dock. We will definately stay at this Hotel again without hesitation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Tons of things to see & do with a short walk. Offers many restaurants & entertainment places.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Bair
Business
Des Moines, IA
Mar 9, 2012

Fantastic Getaway

This Hotel was perfect for us. The rooms were clean, staff was very friendly, & location was perfect. Tons of things to see & do within walking distance. Taxis on each corner.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Just a short walk for food or drinks. Many historical sites to see all within walking distance

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Bair
Business
Des Moines, IA
Mar 7, 2012

Fantastic Getaway!

This was the perfect Hotel to stay at before our cruise. The room was great. There is so much to see & do within walking distance. There are also taxis on the corner. Lots of historical sight seeing & buildings. Lovely shopping, lots of food places to get a great taste of Porto Rican foods or US foods. I will reccomend this Hotel to anyone going on a cruise & going down early as we did. We will definately stay at this Hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Everything you need or want is just a short walk away. WONDERFULL!!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Angie in Oxon Hill
Business
Oxon Hill, MD 20745, USA
Feb 25, 2012

Wonderful Vacation Getaway

We really enjoyed our stay at the Sheraton in Old San Juan. George, the concierge, was courteous, professional, and very helpful. The room was clean and the maid went above and beyond our expectations. The hotel is located in the middle of Old San Juan and getting around on foot easy. The rooftop pool is small and has no bar or food service but you can get drinks on the ground floor and bring it up. Overall, we truly enjoyed our stay. The staff really works hard to make your vacation great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Marmalade has great food and awesome service.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Tina1012
Business
Deer Park, NY, USA
Jan 31, 2012

Great getaway

Location is great, right across the street from the cruise ships! When we arrived we were upgraded to a bay view room, no additional charge. Staff was extremely helpful & friendly, especially Tina from concierge. The hotel is about 20 minutes away from Isle Verde beach, there is a lot to do at that beach-jet skiing, parasailing, you can rent beach chairs for $4 & umbrella’s for $10. A lot of restaurants around the corner from the hotel, where the meals are much cheaper than the hotel. Bring your sneakers, you will want to walk around the city of Old San Juan it’s beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

You can take the local bus to Isle Verde Beach for $0.75. Ask at the hotel.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Sturdi
Business
San Jose, CA, USA
Jan 2, 2012

excellent hotel

This was an excellent hotel with excellent staff. The only downer was the attached casino with all the noise

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Do not dine at Senor Frog. The noise level was deafening and the food not all that good

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