$129 Avg/night
Rate and special offer based on Check-in: Dec 8, 2014 Check-out: Dec 10, 2014

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901
Hotel Overview
Reviewer score
3.8
out of 5
449 reviews
Old San Juan Hotel Stay

Had a great stay at the Sheraton Old San Juan. The location is great and although I only stayed... See full review

  • Kazam46
  • Sep 30, 2014
Great Deal!

Perfect Location.. Clean.. Rooftop Pool!! Yesss Pls!! See full review

  • OJAV04
  • Sep 21, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.464 -66.1121
Area served
City Center
Nearby airports
Luis Munoz Marin International Airport, (SJU), 9.66, KM;
Area description
Resort, Airport

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Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (449)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
449 out of 449
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.6
Value:
3.9

86% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
salsalover
Business
DTLA
Nov 25, 2010

Average

Did not like room location, they gave us a room facing the parking structure when the hotel did not have that many guests, it was clean but was not impressed with anything in particular

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Visit the Ochoa building located blocks away with all the questions you have about how to move around in Old San Juan, they will not give you much information on anything if you don't ask specific questions AND ask more than one person!

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
fort lauderdale, fl
Nov 25, 2010

Amazing weekend getaway

Hotel was amazing.....except the pool was less than we expected.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Shopping was great....everything within walking distance from hotel.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Dallas, Tx
Nov 23, 2010

Old San Juan Embarkation To Caribbean

Eventhough the hotel has pictures of the cruise ships, ours was across the bay and a $20 cab ride. Some are located across from the hotel. We arrived late and had very few choices for dinner. It was either catch a cab in heavy traffic or walk to the local stands a few blocks away. We took the stroll. The hotel was clean and quite and okay for what we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Vernette, Cruise Lover
Business
DeLand, FL
Nov 22, 2010

Convenient location

Our stay at the Sheraton Old San Juan Hotel proved to be the perfect climax to our 7-day Southeran Caribbean cruise. The superb setting near Old San Juan made exploring the surrounding area on foot a breeze. In addition, the staff was most cordial and helpful. We'll be back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
dr. aguilar
Business
Mexico
Nov 20, 2010

Awesome experience

It was great, the things that I didnt like was that they charged a service fee when I checked out which they never mentioned. if it would have included breakfast it would have been even better.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Anonymous
Business
Chantilly, VA
Nov 20, 2010

Sheraton Old San Juan Hotel

We went to Puerto Rico on business. We left the hotel at around 8 am and returned at around 9 pm. The Palio restaurant morning crew were absolutely wonderful. They were very courteous, and as far as the buffet they offered, it was really good. Sadly, the front desk staff need to work on being more attentive and learn how to give better customer service. The house keeping crew kept the room clean, however, they took the dirty towels but forgot to leave clean ones. I would rate them average. The valet parking crew was also average. Other than the outstanding Palio crew, don't expect exceptional service from the rest of the hotel staff. The bed was extremely comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
P.V.Butterfly
Business
Rancho Palos Verdes, CA
Nov 18, 2010

Excellent Location!!!

Great location, value, and comfort! Would stay again...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

If you rent a car (which I recommend)Parking is $21/night at the Sheraton. You're better off parking on the side streets near the Senor Frogs parking lot. The sidewalk must be marked white or you'll get a ticket. You're more likely to find a spot late night/early morning. Also, if you're willing to share your cell number w/a stranger there are men who will call you when a spot is open. You'll see

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
Lawrence, MA
Nov 18, 2010

The fantastic vacations

all the staff from the valet parking to front deck they are the best !!!!! thank you guys we ready plan our next vacations

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

if you rent car park in Dona Fela Parking next to the Hotel. safe and only few dollars

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Anonymous
Business
Delaware
Nov 17, 2010

Amazing hotel!!!!!!!!!!!

The Sheraton Old San Juan Hotel is an amazing hotel in Old San Juan. The location is perfect for travelers. Everything is within walking distance from the hotel and the service was perfect! No problems, no issues and everyone was very friendly. My room was very clean and the room service gave me so much food, I couldn't eat it all. The restaraunts are excellent as well. The hotel offers free computers in the entry of the lobby. Please stay here if your travels take you to Old San Juan. You'll love it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Sheraton Old San Juan Hotel is centrally located to all the shopping. Please visit the coach outlet and the Marshall's store is the best I've ever seen.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

1
5.01.0
Anonymous
Business
New york
Nov 14, 2010

sheraton old san juan

Hotel emplyees great. security made copies of my drivers license when it was not needed. Had to pay charges I never paid anywhere esle for everyday stay. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

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