$111 Avg/night
Rate and special offer based on Check-in: Aug 13, 2014 Check-out: Aug 15, 2014

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, San Juan, 00901
Hotel Overview
Reviewer score
3.8
out of 5
637 reviews
Excellent Hotel

This Hotel was very comfortable the staff was friendly and helpful. The location is perfect close... See full review

  • Raycan
  • Jul 17, 2014
Good Location

Walking distance to Old San Juan. Restaurants, museums etc... Clean Hotel plus has a Casino. Great... See full review

  • Raulo
  • Jul 16, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.464 -66.1121
Nearby airports
Luis Muñoz Marín International Airport, (SJU), 6.00, MI;
Area description
Downtown

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Sheraton Old San Juan Hotel & Casino Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Casino
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Childcare Service
Concierge desk
Meeting/Banquet facilities
Parking
Valet parking
Accessibility
Accessible facilities
Grab bars in bathroom
Room
Television with cable
Radio
Safe
Telephone
Kitchen
Fire alarm with light
Sitting area
Iron
Ironing board

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Isla Verde: 6.2 mi
  • Arecibo Observatory: 42.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (637)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
637 out of 637
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
SecurityAgent
Business
Juana Diaz PR
Sep 24, 2012

Great offer.. Great Location

It was a perfect getaway!! Great location.. Recommended for travel, bussines and pleasure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
New Jersey
Feb 22, 2011

Great place

This hotel was a great deal and a perfect location. Right in old San Juan it is convenient to everything and you don't need a car at all if you are here. The hotel has a pool on the roof and while not huge it's perfect for catching a few rays and relaxing if you've been walking all day. It's got a small casino if you like to gamble and the 2 restaurants are convenient if not top notch. We did not spend a lot of time in the hotel but while there the staff was helpful and very pleasant. I would recommend to anyone. It is not resort and doesn't try to be.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Librarian
Chicago, IL
Aug 22, 2009

The hotel description was quite accurate

The Sheraton Old San Juan was ideally located. It was steps away from public transportation and made getting to some of the surrounding shopping areas very easy. There was hesitation by the staff to share public transportation options (they were quick to promote using taxis), which obviously enhance the travel experience and make the stay in Puerto Rico more econonomical. There was also a free trolley steps away from the hotel that made travel and shopping in Old San Juan quite easy. The Yunque Rainforest day trip was incredible! Our guide was extremely friendly, and escorted us to the local eateries near the beach. The people are extremely friendly and helpful. The food was very affordable and quite delicious. For those a bit "traditional", there was an abundance of familiar restaurants to keep you in your comfort zone. You must visit Las Piedras (an open shopping area) the prices were astounding. Be prepared to brush up on your Spanish, many of the locals that we encountered spoke very limited English. Overall, this was one of the best Caribbean vacations that I've had.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Money-saving tip: Not Applicable

Take public transportation if you're not in a hurry. It's very easy to get around and extremely economical.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
almofari
Ponce, PR
Jul 28, 2010

Good

The hotel have and excellent location with a variety of day and night activities near the hotel. I went to different restaurants every night and walk around historical places.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Frugal Frank
Chicago, IL
Dec 5, 2010

A great place at a reasonable price.

From the moment we checked in our experience at the Sheraton Old San Juan Hotel was most pleasant due to the friendly and attentive service of the staff. This is a very nice property in an excellent location, but the people here make you feel like family. The Sheraton Link computers off the lobby (free for hotel guests) are a great plus, we were able to let our children know that we arrived safely and also keep up with our emails. The Casino is above par although they could really use some cash machines that not only redeem winning tickets, but also make change, so you don't have to stand in line at the Cashier every time you want to break a hundred dollar bill. I would also like to see a few "Wheel of Fortune" or "Party Spin" slot machine which might be a bit outdated , but are still very popular. We will definitely stay at this hotel when we return to Old San Juan.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Everything (shops, restaurants and historic sites) are within a reasonable walking distance.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
billyx
New York, NY, USA
Nov 16, 2011

Anniversary

Very nice and right in town. Walking to every place we wanted to go. Staff was excellent!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
la ca
Jun 9, 2011

nice place

very centrally located. nice hotel, very friendly and helpful staff. [...] A $118/nite turned into $208/nite....beware!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Entertainment tip: Short walk from hotel

lots of everything around. gets crowded when cruise ships come in.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
West Haven, CT
Feb 24, 2011

Great Staff and Clean Hotel!

Loved this hotel!!! Wonderful experience with the staff! Also it's in one of the best places in San Juan (Old San Juan)... perfect location for a wonderful trip! Loved it and would definitely stay with them again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
expresstravelers
New York, NY
Apr 19, 2010

Great!

We were there only over night but the staff was very friendly and helpful. We managed to take advantage of the rooftop jacuzzi just before they closed and it was wonderful. We slept well, the hotel was quiet in the rooms and very animated in the lobby which gave a great atmosphere. It is not a very special hotel but it was just what we needed then and we would recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Crazy Nan
San Antonio, TX
May 18, 2010

Good hotel in the heart of Old San Juan!

We enjoyed the hotel. We had a room above the hotel entrance, which was nice and quiet; but some people we talked to had a room above the main st, which is quite busy. They said the room was noisy. So request a room away from the 2 main streets that surround the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Time-saving tip: Short walk from hotel

San Juan runs a free trolley with a trolley stop just 1/2 block from the hotel. It takes you by the 2 forts and other tourist attractions.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Holland, MI
Jan 27, 2010

Beautiful Views

We had 5 balconies in our suite with views of the historic fort as well as the Cruise ships.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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