$111 Avg/night
Rate and special offer based on Check-in: Aug 12, 2014 Check-out: Aug 15, 2014

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, San Juan, 00901
Hotel Overview
Reviewer score
3.8
out of 5
637 reviews
Excellent Hotel

This Hotel was very comfortable the staff was friendly and helpful. The location is perfect close... See full review

  • Raycan
  • Jul 17, 2014
Good Location

Walking distance to Old San Juan. Restaurants, museums etc... Clean Hotel plus has a Casino. Great... See full review

  • Raulo
  • Jul 16, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.464 -66.1121
Nearby airports
Luis Muñoz Marín International Airport, (SJU), 6.00, MI;
Area description
Downtown

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Sheraton Old San Juan Hotel & Casino Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Casino
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Childcare Service
Concierge desk
Meeting/Banquet facilities
Parking
Valet parking
Accessibility
Accessible facilities
Grab bars in bathroom
Room
Television with cable
Radio
Safe
Telephone
Kitchen
Fire alarm with light
Sitting area
Iron
Ironing board

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Isla Verde: 6.2 mi
  • Arecibo Observatory: 42.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (637)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
637 out of 637
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
cornie
jax, florida
Apr 24, 2013

great value

the breakfast was great, the location super, lots to do and friendly staff, no need to take your computer, and of course, the casino, we will be back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

behind the hotel

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
D.Lewis
Stockbridge, GA
Jun 15, 2011

Loved everything

Everything was pretty much perfect. Staff was extremely nice. I plan on visiting again in the near future. Chicago Burgers gets a super A+

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Anonymous
seattle, wa
Jun 13, 2011

Sheraton Old San Juan

Hotel had nice accommodations. Very clean. I was there staying prior to my cruise. Very conveniently located near cruise terminal. Hotel really needs shuttle service from airport. 25 dollar cab rides are ridiculous for that price per night for the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Entertainment tip: Long walk from hotel

No real nice local hang outs close.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Anonymous
seattle, wa
Jun 13, 2011

Sheraton Old San Juan

Hotel had nice accommodations. Very clean. I was there staying prior to my cruise. Very conveniently located near cruise terminal. Hotel really needs shuttle service from airport. 25 dollar cab rides are ridiculous for that price per night for the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Entertainment tip: Long walk from hotel

No real nice local hang outs close.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

1
5.01.0
Robbed in PR
Brooklyn, N.Y.
Jun 11, 2011

NIGHTMARE!!!

The room was AWFUL!!! Do NOT let the pictures fool you! The room was extremely damp due to the fact that the windows are sealed shut. There is no ventilation at all! The was a big patch mold going down the wall near the armour. If you are going to Puerto Rico during the party weekends, this hotel is not a good choice because it is away from everything. If the room wasnt so bad I would recommend the hotel because the majority of the staff is very nice and its near the shopping centers. LEARN THE BUS SYSTEM!!! it will save you tons of money. The cab drivers charge a flat rate of 20 dollars for any distance. Cab fare will eat your money uneccessarily!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
1
Shopping tip: Short walk from hotel

great location near the shopping areas.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

2
5.01.0
Boricua Army Chick
South Korea Base
Jun 11, 2011

Hidden fees, not too much info about it!

While I was there I went site seeing and to visit family, hotel service was great and we even got upgraded on the plane because we are in the military stationed in Korea. Whenever you told me bout the service feels, it said $40, not what they actually charged me so how bout not stating a specific amount if you don't know how much it is. Ask the customer to call the hotel to find out or something. Also, why isn't there and military discount for us Active duty Soldiers overseas?

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short drive from hotel

there many things to do in Puerto Rico low budget. There are many beautiful beaches around the area of San Juan, there's so much history and things to do you barely have to leave the area. Visit "El Morro," The Don Q bruwery, you get free tastings, walk aroun el paseo de la princesa, eat at the Latin Roots, all our typical foods and it's very good. Tons of Museums, The cathedral, Ft. San Cristobal, El Capitolio. And you shouldn't have to spend that much money but on souvenirs and food!

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

1
5.01.0
Robbed in PR
Brooklyn, N.Y.
Jun 11, 2011

NIGHTMARE!!!

The room was AWFUL!!! Do NOT let the pictures fool you! The room was extremely damp due to the fact that the windows are sealed shut. There is no ventilation at all! The was a big patch mold going down the wall near the armour. If you are going to Puerto Rico during the party weekends, this hotel is not a good choice because it is away from everything. If the room wasnt so bad I would recommend the hotel because the majority of the staff is very nice and its near the shopping centers. LEARN THE BUS SYSTEM!!! it will save you tons of money. The cab drivers charge a flat rate of 20 dollars for any distance. Cab fare will eat your money uneccessarily!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
1
Shopping tip: Short walk from hotel

great location near the shopping areas.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
la ca
Jun 9, 2011

nice place

very centrally located. nice hotel, very friendly and helpful staff. [...] A $118/nite turned into $208/nite....beware!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Entertainment tip: Short walk from hotel

lots of everything around. gets crowded when cruise ships come in.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
la ca
Jun 9, 2011

nice place

very centrally located. nice hotel, very friendly and helpful staff. [...] A $118/nite turned into $208/nite....beware!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Entertainment tip: Short walk from hotel

lots of everything around. gets crowded when cruise ships come in.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
NYC
Jun 8, 2011

Not too shabby

The staff was helpful, they were quick on their feet. Their valet service was great. My boyfriend and I stayed there for 4 nights, and [...] we received the 4th night FREE...including the hotel service taxes and valet service fees. Valet is $21.40 a day (going in and out as many times as you want), but if you want something cheaper, there's a public parking lot across the street from the hotel for $10 all day (but doesn't look as safe). The pool was small but nice when there isn't many people. The gym was tiny. The casino was tiny too, lots of slot machines, but you might have to fight through with the elderly for one. There are breakfast vouchers for every morning you're there for each guest (just remember to tip the waiters who serve you coffee and juice); and $25 worth of vouchers for the casino (tables only). Only thing that sucks was if you're back after 10pm on a weekday, you will not find food anywhere. We had to drive to a Burger King at 10:30pm on a Monday night to grab food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Entertainment tip: Short walk from hotel

Senor Frog's is right down the short 10 second walk from the hotel entrance, great place to have some fun and great entertainment.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Santa Barbara, CA
Jun 8, 2011

Friends Getaway

employees at Sheraton Old San Juan Hotel and Casino were very nice. Great customer service and very helpful when we would ask for directions to different places. While we were there we went to las Cavernas de Camuy, Fajardo, Culebra, and bio bay kayaking. Puerto Rican's are very friendly people we would ask random people on the street for directions and they would actually take us to our destination. Nothing negative on this trip I just wish i could of stayed a little bit longer b/c theres so many things to do there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
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