$161 Avg/night
Rate and special offer based on Check-in: Mar 31, 2015 Check-out: Apr 2, 2015

Sheraton Old San Juan Hotel & Casino

4 stars
View map of 100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901

Hotel Overview

Reviewer score
3.8
out of 5
467 reviews
Great pre cruise stay

The check in was quick and easy. The room was generous in size with a good size bathroom. The... See full review

  • Cantwait08
  • Feb 16, 2015
Great Stay for our Wedding Trip!

Great rooms...comfortable and clean. Everything we were looking for especially for my big day. What... See full review

  • iim
  • Feb 9, 2015
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (467)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
467 out of 467
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Ontario
Apr 14, 2011

Good Location, Good Services

Nice hotel, great location and within walking distance of all the hot spots and restaurants that Old San Juan has to offer. Hotel services are offered promptly by courteous staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
beaumont, ca
Jul 21, 2010

great stay for a couple of nights

This hotel is a located across the street from the Carnival Cruise check in area. It is in a great location to look around the Old San Juan City. It is one of the only hotels in walking distance to the city that also has a pool.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Boston, MA
Apr 25, 2011

Good and affordable experience

The most amazing thing at the hotel was the staff -very friendly people. If you need any kind of information there's not better place to find it that asking the servers at the restaurant or the housekeepers. All of them are eager to share their knowledge about Puerto Rico with you. But if you are looking for the beach, better to get a hotel in the Isla Verde area. The closest beach was at 30 min. walking distance from our hotel (or a $15.00 USD in a cab).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The hotel is right there in Old San Juan downtown, so if you like historical buildings and history this is the hotel for you.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Old Cruisers
Business
Wisconsin, USA
Mar 8, 2010

Fine Hotel

Stayed one night prior to a cruise. Desk staff were excellent. Rooms were clean and quiet. Would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Chester,Va.
Jul 27, 2011

great location to cruise ships

It was a nice hotel convenient to the cruise ship

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Raleigh, NC
Jun 23, 2011

Great Hotel in Old San Juan!

We stayed at this hotel for 4 night to begin our honeymoon in Puerto Rico. This hotel is centrally located in Old San Juan across from the ferry dock and right next to the water. It is within walking distance to all of Old San Juan, including restaurants, shopping, bars, tourist attractions, etc. The hotel even has a 24 hours casino on the first floor.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Mojito's is a restaurant two blocks up from this hotel that has incredible food.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
fl
Aug 15, 2010

Really nice hotel

Really nice staff and a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Close to a free trolley that takes you to the different sites and a ferry that takes you to the Bacardi tour. The locals are very nice and most speak English. Enjoy

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
portland maine
Oct 26, 2009

easy check in, great location

it was our honeymoon. we relaxxed and reaaly enjoyed the place. we really enjoyed walking to la bombanera for breakfast everyday. the streets of old san juan are really cool to walk around.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

try la bombonara for breakfast and the quesitos.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Anonymous
Business
Holland, MI
Jan 27, 2010

Beautiful Views

We had 5 balconies in our suite with views of the historic fort as well as the Cruise ships.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Mooses
Business
NYC
Jul 16, 2011

First Time In OSJ

The best thing about the hotel is the location. Close to everything. We walked to all the sites and resturants every day. The staff was very friendly and helpful. One day it poured and the front desk lent me a large umbrella.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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