Sheraton Old San Juan Hotel & Casino
http://www.orbitz.com/hotel/Puerto_Rico/San_Juan/Sheraton_Old_San_Juan_Hotel_&_Casino.h78702/
Hotel Overview
Dosen't Get Any Better
Great room, fantastic location, excellent breakfast all add up to "It dosen't get any better."
So...
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Larry from Orange
- May 11, 2013
Great honeymoon location
Location, staff, food, and total experience was awesome. Would defenatly recommend this hotel.
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Lucky V
- Apr 30, 2013
Old San Juan hotel offers Spanish-colonial elegance
The blue cobblestone streets of Old San Juan weave around the Sheraton Old San Juan Hotel & Casino. The hotel offers convenient access to all the major hot spots, including restaurants, shopping, museums and historic fortresses. The hotel's Spanish-colonial character is evident in its grand lobby with high-arched doorways, a sweeping staircase and a stunning crystal chandelier. The hotel's enclosed courtyard and refined rooms further the look. The waterfront Sheraton Old San Juan Hotel & Casino has spectacular views of San Juan Bay.Sheraton Old San Juan Hotel & Casino Rooms
- Deluxe City
- Limited view rooms with tropical decor, 1 king bed or 2 double beds, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
- Deluxe Bay
- Bay or Partial Bay view rooms with tropical decor, 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
- Traditional
- Inside or restricted view rooms with tropical decor and 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 2 adults OR 1 adult and 1 children under 16 years old.
Amenities
- FREE internet
- Outdoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Concierge
- Pets allowed
- Elevators
- Activities
- Outdoor pool
- Fitness center or spa
- Health club
- Casino
- Dining
- Bar/Lounge
- Restaurant
- Room service
- Services
- Laundry service
- Safe deposit box
- Tour desk
- Meeting/Banquet facilities
- Conference facilities
- Doctor on call
- Internet
- FREE internet
- Parking
- Parking
- Accessibility
- Handicapped rooms/facilities
- Americans with Disabilities Act (ADA) compliant
- Accessible facilities
- Wheel chair access
- Service dogs allowed
- Service animals allowed
- Accessible parking
- Public areas wheelchair accessible for disabled
- Handicapped parking
- Wheelchair accessible elevators
- Visual emergency alarm for hearing impaired guest
- Ramp access to buildings
- Brailled elevators
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Hotel Map
- Area served
- 100 Brumbaugh Street, San Juan, Puerto Rico 00901
- Nearby airports
- Luis Munoz Marin International Airport (SJU) - Located about 19 minutes from the hotel (12.78 miles)
- Area description
- Sheraton Old San Juan Hotel & Casino is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Nearby attractions: Pablo Casals Museum 0.2 km/0.1 miles // Museo De Arte De Puerto Rico 1.6 km/1.0 miles // San Jose Church 1.0 km/0.6 miles // Casino 0.0 km/0.0 miles // Galeria Botello 0.1 km/0.1 miles // Fortress El Morro 0.2 km/0.1 miles // Fortress San Cristobal 0.4 km/0.3 miles // Walking Tour of Old San Juan 0.4 km/0.3 miles // Miramar Area 3.2 km/2.0 miles // Bacardi Tour 24.1 km/15.0 miles // Arecibo Radio Telescope 80.5 km/50.0 miles.
Nearby points of interest
- Port of San Juan: 0.2 mi
- Fortaleza Street: 0.2 mi
- Castillo San Felipe del Morro: 0.2 mi
- Castillo de San Cristobal: 0.3 mi
- Plaza de Armas: 0.4 mi
- Parque de las Palomas: 0.4 mi
- Calle del Cristo: 0.4 mi
- Paseo de la Princesa: 0.4 mi
- Museo del Nino: 0.4 mi
- Bacardi Rum Factory: 0.4 mi
- La Fortaleza - Palacio de Santa Catalina: 0.5 mi
- El Viejo San Juan (Old San Juan): 0.5 mi
- Puerto Rico Convention Center: 1.4 mi
- Fine Arts Cinema: 1.9 mi
- San Juan Cathedral (Catedral de San Juan): 2.4 mi
- Port of San Juan: 0.2 mi
- Fortaleza Street: 0.2 mi
- Castillo San Felipe del Morro: 0.2 mi
- Castillo de San Cristobal: 0.3 mi
- Plaza de Armas: 0.4 mi
- Parque de las Palomas: 0.4 mi
- Calle del Cristo: 0.4 mi
- Paseo de la Princesa: 0.4 mi
- Museo del Nino: 0.4 mi
- Bacardi Rum Factory: 0.4 mi
- La Fortaleza - Palacio de Santa Catalina: 0.5 mi
- El Viejo San Juan (Old San Juan): 0.5 mi
- Puerto Rico Convention Center: 1.4 mi
- Fine Arts Cinema: 1.9 mi
- San Juan Cathedral (Catedral de San Juan): 2.4 mi
- San Juan Gate: 2.5 mi
- Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
- Museo de Las Americas: 2.8 mi
- Bellas Artes: 2.9 mi
- Museo de Arte de Puerto Rico: 3.1 mi
- Ocean Park: 4.2 mi
- Jardin Botanico: 5.7 mi
- Isla Verde: 6.2 mi
- Arecibo Observatory: 42.9 mi
Dining
- Palio
- Located at hotel's second floor, Palio is the hotel's authentic Tuscan chop house; using fresh, natural, flavorful ingredients to capture the best of Italian culinary tradition. Among our special menu selections are homemade lasagna, aged goat cheese spread, a bone-in ribeye accompanied with a wild mushroom ragout. Offering breakfast 6:30a- 11:30a and dinner 5p-11p. Closed Monday evening.
- Chicago Burger Company
- Build your own burger at our new indoor-outdoor restaurant located on the scenic San Juan Bay. Choose between the Certified Angus Beef burger, savory salmon, healthy vegetarian and more. Open daily, Sunday Thursday 11:30a Midnight / Friday - Saturday 11:30a 2a.
- In-room Dining
- We offer in room dining seven days a week from 6a - 11p.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (366)
Ratings and reviews for Sheraton Old San Juan Hotel & Casino
- All travelers (366) 3.8 / 5
- Business (15) 4 / 5
- Couples (189) 3.8 / 5
- Families (79) 3.6 / 5
- Friends (47) 3.8 / 5
- Singles (26) 3.8 / 5
- L.G.B.T. (5) 3.8 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.1
- Room comfort:
- 4.1
- Location:
- 4.6
- Value:
- 3.9
87%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Gale and Ron
Wonderful Trip
We were very happy with our stay at the Sheraton in Old San Juan. The room was very clean, the staff was friendly, and the location was fantastic. We could walk wherever we wanted to in the city or take the trolly for free to different locations. Many nearby restaurants and historical attractions. If you want to spend more time on the beach, then this is probably not for you. We were more interested in the history and shopping. We will be returning to San Juan and the Sheraton will be our choice to stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
San Juan Hotel
It was a very pleasant hotel and atmosphere.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Tampa Bay
Unbeatable location for the price
The location of this hotel is PERFECT for visiting Old San Juan and the overall cost/value ratio is unbeatable. Very pleasant and helpful hotel staff. Most certainly, we will stay at the Sheraton Old San Juan Hotel & Casino for our future trips to Puerto Rico.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
Short walk from hotel
The hotel uses the public parking garage nearby for their valet parking service ($21/day). You can park the car yourself at the same garage (VERY short walk) for less than $13/day.
Reviewer score
Would recommend
Foshead
our stay
The hotel was perfect! Great location, comfortabe room, good food. Only complaint I have is that it wasn't near the beach but I knew that when I booked. I would definately stay again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Sightseeing tip:
Short walk from hotel
The ferry is a block up and it will take you accross the bay for $1 if you want to tour the Bacardi Distillery. In addition, Old San Juan is very accessable by foot.
Reviewer score
Would recommend
CameronCrazy
Great Service. Easy access to OSJ
Mix of business and personal. Easy check in/out. Always representatives present to get a cab or recommend restaurants or give walking directions. Fitness center getting renovations now. Wish it was open.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Sightseeing tip:
Short drive from hotel
Enjoyed Condado Beach area. Expect $16-20 for cab each way.
Reviewer score
Would recommend
Value seeking
Cheap Hotel but Good Services
The hotel was a good value for the price; however, the walls were paper thin so there was nothing to control the noise. Our neighbors, who happened to be honeymooners were fighting the entire time and we could hear every single words they were saying. The service was great. They helped us print out the directions to everywhere we wanted to go. Overall, it was a good experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Kremer1340
Great deal
Old San Juan is a small historic district. Old San Juan Sheraton is right on the coast at its heart. 50¢ ferry just across the street to see the Bacardi factory with tours and samples. You can walk to anywhere in the old city from there. 10's of small local restaurants with great food. Went with 20 yr old who enjoyed visiting the additional 20 small bars just blocks away(drinking age is 18). All the amenities of a first class hotel. Concierge very helpful and recommended tours that were outstanding. Zip lining at Toro Verde was great. The taxi's, tours etc, all knew the hotel. No beach nearby but for a few bucks we took a taxi to a great one. No real need to rent car. Taxis were expensive but cheaper than car rental and you don't have to hassle with confusing streets. 4th night stayed free deal through [...]made it a good deal especially with a first class free breakfast buffet.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Try the excellent small local restaurants.
Reviewer score
Would recommend
Minor
Old San Juan Stay
Choose the hotel which is across the San Juan area tourist piers, area is clean and patrol frequently by local police. There is plently of bars and restaurant a few blocks away from the hotel, the hotel also has a "cassino". When I first walked into my room a strong odor, soap like, hit me. I complained to the front desk and said that the housekeeper would be checking it out. Waited a few minutes but needed to leave, do not now if they ever showed up. The next day told the front desk again about the odor and again was told that they would checked. Not knowing whether it was check or not I went to the local pharmacy and bought odor neutralizer. At my arrival at the hotel was told that they checked the room and that an "ozone" cleaning machine was use to neutralize the odor. The odor was still there, used my odor neutralizer. I bought a package deal that included breackfast at the hotel, great deal for it was a full breackfast with choice of eggs (scrambled, omelett),cereals, hot oat with choice of nuts, and various cerreals.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Found the coldest beers at "Mojito" which is a restaurant one block away from the hotel, food is also good.
Reviewer score
Would not recommend
SG06120100
Not what I expected
Totally different from what it was online. $22.00 a night for parking !!! Plus a 7% or 11% a day for hotel charges that "were" not included in my package. End up checking out the next day and started looking for another hotel during my vacation I was so stressed out during my vacation time
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
Anonymous
great location to cruise ships
It was a nice hotel convenient to the cruise ship
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
everything is walking distance
the Concierge were great the bell boys were friendly and helpful, the waiters from the casino were quick, the workers at the roulette tables were friendly and fun.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
