$152 Avg/night
Rate and special offer based on Check-in: Jan 13, 2015 Check-out: Jan 14, 2015

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, 100 Brumbaugh Street, San Juan, PR 00901
Hotel Overview
Reviewer score
3.8
out of 5
455 reviews
Awesome sisters trip

EXCELLENT stay. Room was clean and modern. Located in walking distance of everything in Old San... See full review

  • Debra W.
  • Dec 23, 2014
Well situated

Has two nights here after a cruise before flying to Orlando. Check in was painless, room was... See full review

  • Promoxis
  • Dec 9, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sheraton Old San Juan Hotel & Casino Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
Activities
Pool
Exercise gym
Casino
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Childcare Service
Internet
High-speed internet
Parking
Parking
Accessibility
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Cribs available
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (455)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
455 out of 455
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
el tio
San Juan, Puerto Rico
Sep 28, 2012

great place

room very clean, verry nice pillows frienly staff and helpfull, was in a walking distance from old San Juan, we will be back and stay here again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Robelto
Business
West Palm Beach, Florida
Apr 19, 2013

Good for couples that like old town ambiance

Good location. Attentive and freindly service service

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Underhill
Business
Peoria, Illinois
Apr 12, 2013

Nice location

Had a nice time, located in a beautiful place. But bit expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
GSplash
Business
Missouri
Apr 6, 2013

nice stay

The hotel restaurant was good for dinner. Breakfast buffet was overpriced for variety, which was low on protein selection. Staff were all friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Leave extra time when ordering breakfast from the menu.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
16 Y travelers
Business
Orlando, FL
Mar 31, 2013

Almost perfect

They need to improve their valet parking service. Problem with the keys almost every day, we replaced the keys several times.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Best local food for lunch or dinner at Vacabrava. Best local breakfast cafeteria Mallorca. Both at walking distance from the hotel.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Pili216
Business
New Jersey
Mar 25, 2013

Wonderful Experience

The hotel was conveniently located on the marina with a wonderful view from the pool area on the 9th floor. The pool is smaller and not deep, but perfect for having a drink and chatting. It was a comfortable hotel near everything from shopping to dining to public transportation. I did not give it 5 stars because of the view from the window of the room which is an empty parking lot.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Across from the hotel there is an amazing outdoor cafe that had the most delicious food and wonderful mojitos. Punta de Vista

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
EIBO
Business
San Juan,PR
Mar 25, 2013

Great location!

Great location, walk to everything. Staff was super.Casino is small.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

'Mojitos' good meal good price. ' Raices' good food and service but over priced.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Trumpet guy
Business
Washington, DC
Mar 25, 2013

Great location

While I wasn't a big fan of the casino or the hotel restaurants, the room was large and clean, the concierge very helpful, and the location in Old San Juan was perfect. The rooftop pool is very small, but there is a hot tub.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
1st time to PR
Business
Wichita KS
Mar 2, 2013

Great Hotel in Old San Jaun

The room was very nice and the whole hotel was very clean and well maintained. Everything you will need is in walking distance. The Chicago Hamburger Restaurant was nothing to write home about and the service on the patio at lunch was not very good at all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

So many great restaurants only blocks away.

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Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Erin MM
Business
Medford, MA
Feb 24, 2013

Great location for old san juan

We stayed for one night and then moved on to a beach hotel. It was perfect for touring Old San Juan, seeing the forts and dinner and night life. That being said, we were glad to move on after one day in the city and see the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Punta de Vista. It's a two minute walk, great food and drink

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Thank you for your feedback!
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Great Time in PR
Business
Minneapolis, Minnesota
Feb 15, 2013

Friendly Staff, Great Stay!

The first room we checked into had a horrible view, and the staff was quickly willing to honor our request to change rooms. We checked in with another couple who booked on a different site, and they got free breakfast vouchers for the entire stay which was something that booking through this site didn't include. The breakfast buffet was ok, but definitely not worth the price! Overall, the room was nice and the staff was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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