$118 Avg/night
Rate and special offer based on Check-in: Aug 24, 2014 Check-out: Aug 26, 2014

Sheraton Old San Juan Hotel & Casino

4 stars
100 Brumbaugh Street, San Juan, 00901
Hotel Overview
Reviewer score
3.8
out of 5
452 reviews
Great pre cruise stay

Nice hotel for a stay before a cruise. Safe and secure and within walking distance to anything you... See full review

  • Duey97
  • Aug 3, 2014
Excellent Hotel

This Hotel was very comfortable the staff was friendly and helpful. The location is perfect close... See full review

  • Raycan
  • Jul 17, 2014
Experience the best of Old San Juan at the Sheraton Hotel and Casino, which seamlessly blends old world charm with modern luxury. Located just a few minutes from the airport and cruise ship docking areas, guests can start their visits with minimal delay. Showcasing grand design and decor, the hotel is home to what has been voted the friendliest casino in San Juan. From table games to more than 300 slot machines, the casino offers hours of entertainment in a welcoming atmosphere. Count your winnings over dinner at the local Palio restaurant, or go all - American at the Chicago Burger Company. Swim off those calories in the roof-top pool or hit the health club for a fitness class.
Key facts
  • Waterfront location
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Luggage storage
  • Entirely smoke-free
  • 2 restaurants: Chicago Burger Company and Palio
  • Wireless Internet (fees may apply)
  • Bose Wave Radio in guest rooms
  • Sheraton Sweet Sleeper* Bed
  • Balcony
  • In-room microwave and refrigerator available
  • Childcare service
  • Numerous on-site dining options
  • Room service
  • Pets allowed (see policies; fees may apply)
Neighborhood
Staying in Old San Juan puts the best of the culturally-rich city at your fingertips, with places like the beautiful Condado Beaches nearby. Sports fans will enjoy the local tennis courts and golf courses, and art admirers can visit the Museo de Arte de Puerto Rico. Other unforgettable experiences await just a short drive away at Fortress San Cristobal, the Bacardi Rum Factory, and the Wyndham Rio Mar Beach.
Hints and tips
Gain an appreciation for the history and architecture of the city with a walking tour of San Juan, starting less than half a mile from the hotel.

For longer trips around town, be sure to ask the front desk about the free trolley service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.464 -66.1121
Nearby airports
Luis Muñoz Marín International Airport, (SJU), 6.00, MI;
Area description
Downtown

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Reviewer score 3.8 out of 5

Sheraton Old San Juan Hotel & Casino Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Casino
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Childcare Service
Concierge desk
Meeting/Banquet facilities
Parking
Valet parking
Accessibility
Accessible facilities
Grab bars in bathroom
Room
Television with cable
Radio
Safe
Telephone
Kitchen
Fire alarm with light
Sitting area
Iron
Ironing board

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Isla Verde: 6.2 mi
  • Arecibo Observatory: 42.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (452)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
5.01.0
452 out of 452
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Bomba Bee
Central Jersey
Aug 17, 2014

Mini-vacation in Old San Juan

Really pleasant staff, clean rooms, and excellent location by the piers. Loved the pool and the heated jacuzzi on the rooftop, too. Stayed at this hotel three times this year and was pleased with my stay every time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
5.01.0
Blackllorq
brooklyn
Aug 11, 2014

pool towels

At a four star hotel i do not expect to beg for pool towels. I made four phone calls. Then they sent up about seven poor quality towels when at least 25 people were at the pool. They need to work on their check in days when the ships dock. It is a disaster.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
4
Value:
3
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Fred8181
MA
Aug 9, 2014

Nice Hotel

It was nice. Good staff, good location as long as you don't want a beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Duey97
Fort Myers, FL
Aug 3, 2014

Great pre cruise stay

Nice hotel for a stay before a cruise. Safe and secure and within walking distance to anything you need. CVS next door was a great advantage as well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Manolin for breakfast is must. Great place

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
5.01.0
Tray tray
Baltimore, Maryland
Jul 20, 2014

Couples getaway

Very very nice and clean. The view of the ships was awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Raycan
Jacksonville, FLA
Jul 17, 2014

Excellent Hotel

This Hotel was very comfortable the staff was friendly and helpful. The location is perfect close to everything! we really love this Hotel and would recommend it!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Eat at the Chicago Burger they have great food, great service and on the weekend a band plays great music!!!

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Raulo
San Juan, PR
Jul 16, 2014

Good Location

Walking distance to Old San Juan. Restaurants, museums etc... Clean Hotel plus has a Casino. Great view of the Cruise Ships!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
20 yr wedding anniversary
Houston TX
Jul 4, 2014

Prime Choice "The Sheraton"

The hotel is located near the piers. My wife and I roll in looking for a adventurous yet relaxing good time. The Concierge got the car parked. An attractive friendly Hotel Staff got us checked in easily. You can't help but notice the highly polished wooden stairs leading to the second floor and just to the right was an inviting entrance to the Casino. We went up the elevator with the Concierge and our bags into a great smelling already cool attractive room with relaxing complementary pictures. The view out the window(s)have a balcony overlooking the piers where the cruise ships come and go. The bed was soft an comfortable. The room environment, very nice. The first two days we did not leave the hotel we had to fight off comfort and quiet to get out and look around. Walking around the downtown are was inviting, local restaurants were great. The hotel provided printed maps in English. Traveling the island was great. The food, malls, beaches, El Yunque(Rain Forrest) were all great. You come back to the hotel relax and go to dinner out on the town or go to the Casino as we did. Don't get me wrong the hotel food is good to but we came to experience and be adventurous. Bring a little extra money for tips and parking be nice and you will have the time of you life. On our twenty year Wedding anniversary choosing this Hotel and Staff was great. Thanks Wanda in reservation a Stella person. She helped us feel comfortable in choosing the Sheraton and San Juan Puerto Rico and to come stay for our 20th anniversary. We did, Great Show! We enjoyed out 20th year wedding anniversary according to my wife. Thanks Sheraton! I rate you a five on a five scale.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Not Applicable

If you rent a car bring a little extra for parking 16 bucks a day and do tip. Be friendly.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Woods Famiy
San Juan, Puerto Rico
Jul 2, 2014

Wonder family vacation

The staff at the hotel was very helpful and friendly. Wonderful place to stay with children.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Rainforest

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
5.01.0
Super Catalina
Puerto Rico
Jun 24, 2014

Fantastic stay

The room was clean, comfy and spacious. Perfect for a night in town.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
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