San Juan Beach Hotel

My annual vacation/leave When I arrived with my family to the hotel. The wireless connection was so weak that I had to walk around the hotel to find a good signal. I was charge for the parking, something that never happend to me before. During the second day in the hotel, the elevator broke with no ETIC of when it was going to be operational again. The room was already paid and I was stock with the hotel.

The location of this place is amazing - and most of the rooms have a direct view of the beach, so you can hear the waves all night. I loved that. However, for about 3 hours there was no running water due to the massive construction in the lobby. This was the cheapest hotel I could find, so I couldn't complain... but for $75/night, I would like water and clean towels (not blackened). However, the staff was very nice and helpful. The sheets and towels don't look or smell like they are cleaned after every guest, but again... for the cheapest price you can get in Conado, this is what you get. Def doable if you're not high maintenance.

the pool was only open the day we got there and due to the construction was closed the rest of the time (it was ok i don't think pools are supposed to be slime green) Our power in our room went out twice. and then finally had to move to a better room (with power) everything was damp and smelled a lil like mold. (there was mold on the ceiling of our room) I think this hotel will be great once the construction is done and they install dehumidifyers. The staff however was great and very helpfull. this hotel just needs someone to take care of it and i don't think the owners are doing a very good job of checkin to see if the rooms are cleand correctly and everything is in order for there guests. sad its in such a great spot and is not being takin care of.

is regular for vacation

Hotel was under reconstruction. The main lobby and dinning area was dusty. People eating breakfast in middle of the construction. No isolation was in place to prevent the dirt going over the tables. No excuse for not maintaining area really dust-free. Overall the room was clean and spacious. Elevator was fast and clean. Beach area was beautifull and accessible was great. Good place close to other areas in Condado area.

Took advantage of the hotels location in the Condado Colombos has a good late night Happy hour down the street. They just need to finish the renovation the look is starting to shape up real nice they just need to do the rest of the hotel.

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The location was convenient, but the condition of the hotel was just laughable. The staff explained that they were planning to totally remodel the hotel this coming year, but it was just silly. I guess I felt "safe", but it was dirty and the towels did not even match. The door had epoxy holding it together. : )One good thing is that the room was very spacious. It was the cheapest place that seemed to be in a safe neighborhood. One interesting note is that the hotels in this neighborhood (some of which were very fancy) transform their lobbies into dance clubs at night. We were warned b fellow travelers ahead of time, otherwise we might have been upset. Another important note is that most hotels require you to pay $20+ for valet parking....you don't really have much of a choice if you have a rental car. Appareantly rental cars are very much a target for theft all over Puerto Rico, so be mindful of this fact. : ) Bottom line, I would recommend this room if you were needing to get a cheap room, but still feel like you were in a "safe" part of town. but if you have more money to spend, go somewhere else. : )

The hotel staff was very friendly, the place was clean, great location. Bad experience was coming to the room to find out the water was shut off for pipe repairs without warning. There was only one person handling valet parking and the ice machine did not work on my floor.

Good location but needs better amenities like better tv.