$104 Avg/night
Rate based on Check-in: Dec 22, 2014 Check-out: Dec 25, 2014

Quality Inn El Portal

2 stars
76 Condado Avenue, PO BOX 16756, San Juan, 00907
Hotel Overview
Reviewer score
3.6
out of 5
37 reviews
A great place

The hotel was great! The staff was great! The room on the 7th floor was great! Even the elevator... See full review

  • King Foszz
  • Feb 26, 2014
Perfect location

The only complain is the quaility of the coffee served with the Continental breakfast. It comes... See full review

  • PVel
  • Nov 21, 2014
Condado Beach area hotel with free rooftop breakfast buffet

The no-frills exterior of the Quality Inn El Portal belies a lustrous lobby with white marble floors and white leather lounge chairs. The free breakfast buffet at the Quality Inn El Portal is served on the covered roof deck with sprawling views of the surrounding area. In the lobby, there is free Wi-Fi and a work station with a public computer and printer. The spacious sun deck offers views of many nearby attractions, including the Condado area, which is crammed with dinning, shopping and gambling options, and the Atlantic Ocean.

Highlights
  • The Quality Inn El Portal is near the golden sands of Condado Beach
  • Complimentary breakfast served on a rooftop with area views
  • Located near Ashford Avenue, popular for dining and shopping
  • Family-friendly
  • Sun deck
Rooms

The 47 rooms at the Quality Inn El Portal are simple but homey. They have attractive details including baby blue bedspreads, wooden headboards and bureaus, and small desks cleverly built into the wall. In-room amenities include air conditioning, coffee makers, hair dryers, refrigerators, safes, irons and ironing boards.

Dining

Bulgao Restaurant, with its distinctly marine-inspired ambiance, is known for its catch of the day. Menu items at the Quality Inn El Portal restaurant include mussels in a coconut, saffron and lemongrass broth and crispy codfish croquettes. The restaurant is open seven days a week for lunch and dinner.

Recreation

There is a large sun deck at the Quality Inn. Condado Beach is a half mile away.

Transportation

Luis Muñoz Marín International Airport (5 mi/8 km)

Attractions
  • Condado Beach (0.5 mi/0.8 km)
  • Old San Juan Historical District (3 mi/4.8 km)
  • Plaza las Americas (3 mi/4.8 km)
  • Puerto Rico Art Museum (1 mi/1.6 km)
  • Puerto Rico Convention Center (1 mi/1.6 km)
  • La Fortaleza (3 mi/4.8 km)
  • El Morro Fortress (3 mi/4.8 km)
  • Isla Verde Beach (3.2 mi/5.2 km)
  • Bacardi Distillery (4 mi/6.4 km)
  • Botanical Gardens (5 mi/8 km)
Business
  • Workstation with computer and printer
  • High-speed Wi-Fi in lobby

Recommendations for you

Customers who viewed Quality Inn El Portal also booked these hotels.

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Amenities

  • Free breakfast
  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Dining
Free breakfast
Restaurant
Coffee maker in room
Meal plan - continental
Vending machines
Services
Multilingual
Tour desk
FAX
Internet
WiFi
Parking
Outdoor parking
Accessibility
Ramp access to buildings
Room
Television with cable
AM/FM alarm clock
Hairdryer in room
Iron

Nearby points of interest

  • Museo de Arte Contemporaneo de Puerto Rico: 0.3 mi
  • Bellas Artes: 0.4 mi
  • Museo de Arte de Puerto Rico: 0.5 mi
  • San Juan Gate: 0.5 mi
  • Fine Arts Cinema: 0.8 mi
  • Puerto Rico Convention Center: 1.3 mi
  • Ocean Park: 1.5 mi
  • Port of San Juan: 2.5 mi
  • Castillo de San Cristobal: 2.6 mi
  • Castillo San Felipe del Morro: 2.7 mi
  • Fortaleza Street: 2.9 mi
  • Plaza de Armas: 3 mi
  • Parque de las Palomas: 3 mi
  • Paseo de la Princesa: 3.1 mi
  • Calle del Cristo: 3.1 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.3 mi
  • Bellas Artes: 0.4 mi
  • Museo de Arte de Puerto Rico: 0.5 mi
  • San Juan Gate: 0.5 mi
  • Fine Arts Cinema: 0.8 mi
  • Puerto Rico Convention Center: 1.3 mi
  • Ocean Park: 1.5 mi
  • Port of San Juan: 2.5 mi
  • Castillo de San Cristobal: 2.6 mi
  • Castillo San Felipe del Morro: 2.7 mi
  • Fortaleza Street: 2.9 mi
  • Plaza de Armas: 3 mi
  • Parque de las Palomas: 3 mi
  • Paseo de la Princesa: 3.1 mi
  • Calle del Cristo: 3.1 mi
  • Museo del Nino: 3.1 mi
  • Bacardi Rum Factory: 3.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 3.1 mi
  • El Viejo San Juan (Old San Juan): 3.1 mi
  • Jardin Botanico: 3.8 mi
  • San Juan Cathedral (Catedral de San Juan): 4.1 mi
  • Museo de Las Americas: 4.7 mi
  • Arecibo Observatory: 45.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (37)

Ratings and reviews for Quality Inn El Portal

Overall score

3.6 / 5
5.01.0
37 out of 37
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
4.4
Room comfort:
3.7
Location:
4.1
Value:
3.9

86% would recommend to a friend.

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Review of Quality Inn El Portal

Reviewer score

1
5.01.0
Jmdplt
Business
Franktwon, CO
Mar 5, 2013

Facilities

Practically nothing advertised for this hotel worked. The wifi simply would not function outside the lobby. The signal for the TV in the room was horrible. In the end, the alarm clock didn't even work. While the staff was extremely friendly, and tried their best to be helpful, there is only so much they could do. Overall, I would say that if no other rooms were available anywhere in San Juan, this hotel would be OK.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of Quality Inn El Portal

Reviewer score

2
5.01.0
Captain Hood
Business
san juan
Aug 21, 2012

one week trip

great view and location. terrible breakfast with bugs in the food. the sheets were never changed. the staff was helpful enough.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

short walk from the beach. it is the best part about the hotel.

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Review of Quality Inn El Portal

Reviewer score

2
5.01.0
Odysuess
Business
New York, NY
Sep 3, 2012

It's ok. Nothing to write home about.

The first room i had did not close and they had to change my room. The floors were gross. They had a lot of stains so i don't recommend walking barefooted.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Next door.

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Review of Quality Inn El Portal

Reviewer score

2
5.01.0
Anonymous
Business
NH
Mar 5, 2010

Clean the windows.....PLEASE!

The hotel was fine but very outdated. The biggest issue for us was the windows being so dirty. It looked like they hadnt been cleaned in YEARS.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Quality Inn El Portal

Reviewer score

2
5.01.0
VIParalegal
Business
Caribbean
Jan 31, 2010

Fair Hotel for the Price

Stayed for three days for medical purposes. Unfortunately, my floor was very noisy with children loudly crying in the night for extended periods of time. The AC made a very loud humming sound and the remote for the TV was not working. Compared to other trips this was not one of my best.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Walking to the Ashford Medical would only take about 15 minutes; great way to see what El Condado area offers on that side of the strip.

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Review of Quality Inn El Portal

Reviewer score

2
5.01.0
Fashionesa
Business
VA
Jul 27, 2014

Could have been much better

The hotel staff was very helpful and friendly. And the rooftop breakfast view was pretty nice and it is within walking distance of the beach, bars (Go to Orale Guey on Ashford Ave!), and restaurants. However, the room was very small. Our view from the window was of a disgusting looking roof with debris and trash. The hallway leading to our room was very dim and smelled like mildew. There were pretty much no other amenities other than wi-fi and a lackluster complimentary breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Go to Orale Guey on Ashford Ave!

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Review of Quality Inn El Portal

Reviewer score

3
5.01.0
Storm
Business
New York
Jul 7, 2009

Good place to stay

The hotel is nice if you don"t plan on staying in the room often. The room was very small but it was just enough for two. It doesn't have a great view of anything, but there is an amazing beach about 3 blocks away and there are many places to eat near the hotel. It was good to have Walgreens a few blocks up. There is a continental breakfast on the terrace everyday which isn't spectacular, but it was free. Eggs and bacon would have been nice. The staff were very friendly and helpful. The hotel offers tours and will make all the reservations for you. The hotel was not outstanding, but the beach up the block completely made up for all its small short-comings. I would stay there again and recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Take the bus to Old San Juan for 0.75 and eat at El Jiberaito. Very good authentic PR food and cheap.

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Review of Quality Inn El Portal

Reviewer score

3
5.01.0
Baconhater
Business
Savannah, GA, USA
Mar 14, 2012

Its ok for the price

Its an ok place to stay. The room was good, nice bed, microwave, safe, mini frigthe shower was slow to warm and had not so good preasure but still worked fine. The Location looks close to the beach on the map but walking to the beach is questionable especialy at night because a bum camps out in front of the hotel and is there all day on a beach chair and theres a few(3-4) beggars roaming the area. The staff was very helpfull and pleasent. Finally the "continental breakfast" sucks. But theres a lot of food places near by that are cheap really good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Quality Inn El Portal

Reviewer score

3
5.01.0
yans
Business
Miami, FL, USA
Apr 11, 2012

Nice!

loved the rooftop! Nice staff and good location. I would stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Quality Inn El Portal

Reviewer score

3
5.01.0
TravelerMan
Business
Atlanta, GA
May 5, 2012

Quaint and cozy

Of the least expensive places to stay, this is probable one of the nicest. Keep in mind, it's an inn and not a hotel so dont choose here if you plan to stay in your room all the time. I got by since I was out most of the trip. Pretty good location; walking distance to many shops and restaurants. It's not the Marriot but its not bad either.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Places to eat in virtually every direction; 2-3 blocks in front of the hotel is Ponderosa, Church's, and Pizza Hut. To the rear are some sushi bars and snack shops. Just beyond these is a major street that the Marriot is on which contains many different types of restaurants and night clubs. Also the Walgreens on the corner is a great place to stock up on snacks and drinks for the room since it has a refrigerator

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