Marriott San Juan Resort and Stellaris Casino

This was our second time at this hotel. We had such a wonderful experience the first time that we were excited to return. But a few things didnt seem the same. The pool and pool bar area looked dirty. The room looked old and not as clean either. breakfast is Super expensive. Great location and PR is an amazing place but I think we will be trying another hotel next year!

Its hard to beleive that marriot charge 18.95/day for internet while smaller motel offers free internet beside this everything else is money money money...... there are some other hotels offer better service for less money

The hotel over all was better then avg. but service in the restaurants are very slow and there seems to be no management at all in the restaurants or Bar. The front desk was very good. Beach staff are very good and seem to care that you are taken care of.

I have to say that I was desopointed!! The way is advertised as a resort. I have been in many resorts in there is no comparasy. To beging they should desclosure information when the hotel is in contruction, The rooms have a smell to mildue . after complain twice the hotel try to acomodate us. we find other hotel with better accomodation for less money in the same area. overall we are not happy. this is my first time that i write a complain.

Location was great and right on the beach with nice pool area. Plenty of chairs on the beach. Service was pretty good and friendly staff. Concierage was informative. In walking distance of restaurants and short cab ride to Old San Juan. Not much entertainement at the hotel. They were supposed to have dancing in the lobby bar area but never saw anyone dancing there. The downside - the hot water went out suddenly and was out from morning until 5:00 pm. They said a pipe had burst and it was outside of the hotel so not in their control. Hotel did give us a small credit to make up for it. It's typical chain hotel so you know what you can expect.

This hotel has no personal touch. No service at the pool, beach service was minimum and the check- in staff lacked hospitality. Had the breakfast very expensive and cold - it's buffet style. Was looking forward to the tropical drinks but they were horrible, beer was our save option. One thing I did notice the staff did cater to the conference people. Kudos to the cleaning crew the only people that had it right. I'm not staying here again, unless I'm on a conference!

the room was average for the Marriott. The facilities were nothing special and food prices were not very reasonable on site. The worst part of the entire facility was the lounge and the music which was loud and horrible. We would have liked to sit in the lounge and have drinks and maybe dance, but the techno type music every night was unbearable. We expected some Latin music at some point during our stay.

not too bad! The hotel location is good, but we pay extra fee buy ocean view,not directly face the ocean, we feeling not bad at this point .

It was very expensive to eat and drink and didn't have much to offer for the children.

The hotel was okay. Area is dumpy, but relatively nice for San Juan. Lots of police around. Needed to get buzzed into the Dunkin Donuts down the street. Pool appears much nicer in the pictures. Two pools - one is a kiddie pool, the other is only 3 feet deep. Drink prices are pretty steep and few if any attendants. Beach is nice. Casino is really small. Parking process is odd. You need to pull tickets and get them validated every time you enter and leave. Overall, an okay hotel.