InterContinental San Juan Resort & Casino
http://www.orbitz.com/hotel/Puerto_Rico/San_Juan/InterContinental_San_Juan_Resort_&_Casino.h45139/
Hotel Overview
Very Pleased
Everything was great. The concierge particularly was fantastic in suggesting activities and...
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Chicago2
- May 2, 2013
wish i didn't have to leave
The Intercontinental was amazing! Super friendly staff, central location, beautiful beach with free...
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AshK529
- Mar 18, 2013
Historic San Juan hotel blends serenity and sophistication
InterContinental San Juan Resort & Casino has the look and feel of Miami Beach hotels in their heyday. The hotel was designed and built in the late 1950s by a prominent architect and maintains suave sophistication. From the lobby, two grand staircases overlook tall, arched windows, soft chairs and high-backed benches. The lounge is a rich collection of marble, dark wood and candles. Guest rooms are elegant. Canopies of trees, gardens and stone fountains open onto one of Puerto Rico's most beautiful beaches.InterContinental San Juan Resort & Casino Rooms
- Standard King Room (KSTG)
- 260 sq.ft. Located in the tower building of our 16 story home, with a cozy European style balcony. Kingbed, Sofa (pullout), Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
- Garden Double Room (TDXG)
- 260 sq.ft. of exotic gardenview elegance located between the 4th and 6th floor in the tower building of our 16 story home, with a cozy European style balcony. 2 Doublebeds, Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
- Ocean King Room (KEXG)
- 260 sq.ft. of breathtaking oceanview elegance located in the tower building of our 16 story home, with a cozy European style balcony. Kingbed, Sofa (pullout), Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, and Electronic Safe are just a few of our superb room amenities.
- Standard Double Room (TSTG)
- 260 sq.ft. Located in the tower building of our 16 story home, with a cozy European style balcony. 2 Doublebeds, Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
- Laguna Double Room (TSUG)
- 260 sq.ft. of panoramic lagoon/city view elegance located in the tower building of our 16 story home, with a cozy European style balcony. 2 Doublebeds, Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
- Laguna King Room (KSUG)
- 260 sq.ft. of panoramic lagoon/city view elegance located in the tower building of our 16 story home, with a cozy European style balcony. Kingbed, Sofa (pullout), Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
- Ocean Double Room (TEXG)
- 260 sq.ft. of breathtaking oceanview elegance located in the tower building of our 16 story home, with a cozy European style balcony. 2 Doublebeds, Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, and Electronic Safe are just a few of our superb room amenities.
- Garden King Room (KDXG)
- 260 sq.ft. of exotic gardenview elegance located between the 4th and 6th floor in the tower building of our 16 story home, with a cozy European style balcony. Kingbed, Sofa (pullout), Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
Amenities
- Wireless internet
- Pool
- General
- Concierge
- Activities
- Pool
- Health club
- Spa services
- Dining
- Restaurant
- Room service
- Services
- Business center
- Conference facilities
- Internet
- Wireless internet
- Accessibility
- Handicapped rooms/facilities
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Hotel Map
- Area served
- Isla verde, San Juan, Carolina, Old San Juan, Rio Piedras, Hato Rey, Guaynabo.
- Nearby airports
- Luis Munoz Marin International Airport (SJU), estimated distance from property 1.5 miles.
- Area description
- The resort hotel is located on two miles of white sand beach, making it a preferred San Juan luxury hotel.
Nearby points of interest
- Isla Verde: 0.1 mi
- Ocean Park: 2.1 mi
- Museo de Arte de Puerto Rico: 3.2 mi
- Bellas Artes: 3.3 mi
- Jardin Botanico: 3.6 mi
- Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
- San Juan Gate: 3.8 mi
- Fine Arts Cinema: 4.3 mi
- Puerto Rico Convention Center: 4.9 mi
- Port of San Juan: 6.1 mi
- Castillo de San Cristobal: 6.2 mi
- Castillo San Felipe del Morro: 6.2 mi
- Fortaleza Street: 6.5 mi
- Plaza de Armas: 6.6 mi
- Parque de las Palomas: 6.6 mi
- Isla Verde: 0.1 mi
- Ocean Park: 2.1 mi
- Museo de Arte de Puerto Rico: 3.2 mi
- Bellas Artes: 3.3 mi
- Jardin Botanico: 3.6 mi
- Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
- San Juan Gate: 3.8 mi
- Fine Arts Cinema: 4.3 mi
- Puerto Rico Convention Center: 4.9 mi
- Port of San Juan: 6.1 mi
- Castillo de San Cristobal: 6.2 mi
- Castillo San Felipe del Morro: 6.2 mi
- Fortaleza Street: 6.5 mi
- Plaza de Armas: 6.6 mi
- Parque de las Palomas: 6.6 mi
- Calle del Cristo: 6.7 mi
- Paseo de la Princesa: 6.7 mi
- Museo del Nino: 6.7 mi
- Bacardi Rum Factory: 6.7 mi
- La Fortaleza - Palacio de Santa Catalina: 6.7 mi
- El Viejo San Juan (Old San Juan): 6.7 mi
- San Juan Cathedral (Catedral de San Juan): 7.4 mi
- Museo de Las Americas: 7.9 mi
- Arecibo Observatory: 48.6 mi
Dining
- Splash
- Enjoy your favorate tropical drink, your favorate angus burger or our own local Puerto Rican dishes at our own Splash. Located at the main pool.
- Alfredo
- Lovers of authentic and faithful Italian cuisine will enjoy a delightful dinner at the newly renovated restaurant Alfredo, located in the resort's lower lobby. Enjoy a rose-tinted tropical sunset on the outside terrace while dining al fresco. Alfredo offers a daily buffet breakfast from 6:30am to 11:00am and dinner from 6:30pm to 11:00pm. Reservations are suggested but not required.
- Ciao Mediteranean Restaurant
- Location: In hotel pool beach deck. Serves: Lunch & Dinner. Authentic Mediterranean cuisine offered with an oceanfront setting. Open daily 11:30am - 10:00pm.
- Momoyama
- Location: Lobby Level. Serves: Lunch & Dinner. Traditional Japanese cuisine with teppanyaki tables, sushi bar and tatami room. Open daily 12:00pm to 3:00pm and 5:00pm to 10:30pm.
- Ruth Chris Steakhouse
- Location: Lobby Level Serves: Dinner House of the Serious Steak. Currently closed for renovations, this restaurant has been voted Best Steakhouse in San Juan. Open daily 6.00pm to 10.30pm. Reopening date, mid-November 2009.
- I Bar
- Located in hotel lobby 'I' Bar features your favorite cocktails and delightful tapas; open from noon to 1:00am on weekdays and to 2:00am on weekends.
Meeting facilities
- Meeting Info
- Over 18,000 sq. ft of flexible meeting and banquet space. Wireless Internet available throughout our conference center with several choices of bandwidth available.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (444)
Ratings and reviews for InterContinental San Juan Resort & Casino
- All travelers (444) 4 / 5
- Business (7) 3.9 / 5
- Couples (261) 3.9 / 5
- Families (87) 4.1 / 5
- Friends (70) 4 / 5
- Singles (16) 3.9 / 5
- L.G.B.T. (3) 3.7 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.3
- Room comfort:
- 4.2
- Location:
- 4.3
- Value:
- 3.8
86%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Anonymous
Wonderful place to stay!!!
visited Old san Juan...great outlet shops..Coach,D&B...etc. food wonderful ! we loved it!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
brunch in hotel is wonderful!Love Ruth Cris Steakhouse but closed till winter!
Reviewer score
Would not recommend
Emily Malia
Business Hotel
The hotel is located in the prime area of San Juan. the hotel is beautiful and the views are great. We had a city view and I must say, it was magical. The staff, minus our maid were great and full of information. I would not stay in this hotel again because it was too business like. It did not have a resort family feel to it. We rented a car an traveled the island. Check out Mar Quita in Manati. The most beautiful cove I have ever seen. I thought I was in Hawaii for a second. A ferry from Fajardo to the island of Culebra is a mus
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Do not go to Mi Casita in Isla Verde. I have been going to this restaurant for years and the food is outstanding. The wait for the food is always long, but always well worth it. The price is very affordable too. I must say my trip this time was disgusting. The waiters and host were the most unprofessional group of people I have ever seen. Not only did we have to wait an hour to get our food, but our waiter was counting tip money right in front of us. I speak Spanish and I could not believe the racket they had going on. The waiters were actually making fun of their clients. I could not believe the atmosphere. The waiters we laughing with one another and being loud throughout the tiny restaurant. I usually don't complain about this stuff but it was the worst experience ever.
Reviewer score
Would not recommend
money down the drain
The Overly-charged Hotel
front desk does not explain things you need to know. i wasnt told i needed a parking voucher if i had a car so we paid at the booth and was asked what room # and everything. they charged tax on overnight parking. at checkout the hotel tried charging us a second time for parking. we were mislead on breakfast. this girl told us that fruit and bagels were free. turned out to be $36. the manager was a bia . gave us wrong customer service number cause we were reporting them. but i can always get the right one. never again will i come here.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 3
- Value:
- 1
Time-saving tip:
Not Applicable
be prepared to pay a lot of money in parking fees. they charge everywhere you go plus tax. crazy!!! plus these people cant drive over there. be very careful.
Reviewer score
Would recommend
Pjean
Great Place
Go to the beach, enjoy the pool area and the casino.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Great hotel, great service, and friendly
I had a great time at this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Pretty Nice
Generally very good. Rooms were a tad noisy.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Sightseeing tip:
Short drive from hotel
Old San Juan is great, but you have to take a cab there, about 10 minute ride.
Reviewer score
Would recommend
Anonymous
Loved This Hotel
Great hotel, staff very friendly, and eager to please. Upgraded when we arrived and was well worth the money. Very nice rooms, very clean, and spacious. Would stay at this hotel on the next visit. Loved Puerto Rico!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
a great place for a quiet vacation
i stayed there a week and it was perfect,the staff was super friendly and i felt appreciated as a guest.Would deff. recommend this place to friends that are going to Puerto Rico
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short drive from hotel
beautiful restaurants for fine cuisine lovers in old san juan
Reviewer score
Would recommend
paynenasz
Great Hotel
I had an absolutely amazing time at the Intercontinental. The pool and beach are AMAZING. Puerto Rico in general was very laid back and the only place we really found where there was any real action at night was Old San Juan, but there are plenty of little restaurants and fast food joints right next to the hotel. and a small mall a couple of blocks down.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Great Vacation
If you want a beach vacation for relaxation and sun this one is for you. While its not the trendiest hotel on the beach (try La Concha or El San Juan for that) it works well and is solid. Staff was great and helpful. Rooms are dated but bed was comfortable and room clean. Not a lot going on in the lobby. Excursions arranged via hotel were worth time and effort and the ease/convenience of not shopping around to get to key sites worth it. Everything else as expected. Hotel clearly takes security seriously but be sure to use the safe provided..... Do See: Luminescent Lagoon, Walk to WaterFalls (if you are able, its a hike but being in the water was fun...take early trip), Jet Skis down the beach, El San Juan lobby, casino, and bars (hotel next door). Snorkel at Iacacco Island on Spread Eagle II catamaran. Old San Juan and Fort, worth visit but take a cab or the bus and do on your own. Hint: Paying for "Ocean View", be sure to get above the 7th floor to clear the trees.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Dining tip:
Short walk from hotel
Mi Casita. Not too expensive and across the street for local cuisine. Subway (yes that Subway) for a quick breakfast sandwich from friendly staff. Wasabi for sushi is a drive but worth it.
