$149 Avg/night
Rate based on Check-in: May 22, 2013 Check-out: May 23, 2013

InterContinental San Juan Resort & Casino

4 stars
5961 ISLA VERDE AVENUE, San Juan, 00979
Hotel Overview
Reviewer score
4.0
out of 5
443 reviews
Very Pleased

Everything was great. The concierge particularly was fantastic in suggesting activities and... See full review

  • Chicago2
  • May 2, 2013
wish i didn't have to leave

The Intercontinental was amazing! Super friendly staff, central location, beautiful beach with free... See full review

  • AshK529
  • Mar 18, 2013
Historic San Juan hotel blends serenity and sophistication
InterContinental San Juan Resort & Casino has the look and feel of Miami Beach hotels in their heyday. The hotel was designed and built in the late 1950s by a prominent architect and maintains suave sophistication. From the lobby, two grand staircases overlook tall, arched windows, soft chairs and high-backed benches. The lounge is a rich collection of marble, dark wood and candles. Guest rooms are elegant. Canopies of trees, gardens and stone fountains open onto one of Puerto Rico's most beautiful beaches.
Highlights
  • Located on picturesque Isla Verde Beach
  • Historic architecture
  • On-site spa and casino
Rooms

Refined furnishings and cool Caribbean colors distinguish the InterContinental San Juan Resort & Casino's 402 rooms. Each has a private balcony with views of the pulsing streets of Isla Verde, the lagoon-like pool with rock grottoes, or the waves on the Atlantic. There is Wi-Fi throughout.

Features

The full-service Spa InterContinental, complete with a sauna and whirlpool, offers massages with stunning ocean views. Luxurious treatments at InterContinental San Juan Resort & Casino include the Caribbean Wrap.

Dining

There are four on-site dining options at InterContinental San Juan Resort & Casino including Ruth's Chris Steak House, open for dinner. Alfredo's Restaurant, open for breakfast and dinner, offers traditional Italian. Momoyama has a sushi bar and tatami room and serves Japanese cuisine cooked to order at teppanyaki tables, for lunch and dinner. At Ciao Mediterranean, savor the flavors of its namesake region. The ocean view can also be relished for lunch and dinner.

Entertainment

The InterContinental San Juan Resort & Casino has two bars: the I Bar and the Ottanta Bar. The on-site casino, with live entertainment, has a number of gaming tables.

Recreation

A wide variety of planned activities at InterContinental San Juan Resort & Casino includes bingo, aqua aerobics, family movies, children's face painting, coconut bowling and blackjack lessons. The well-stocked free fitness center is open 24 hours.

Transportation
  • Luis Muñoz Marín International Airport (1.5 mi/2.4 km)
Attractions
  • Condado shopping district and lagoon (2.6 mi/4.2 km)
  • Old San Juan Historical District (5.2 mi/8.5 km)
  • La Fortaleza (5.3 mi/8.6 km)
  • El Morro Fortress (5.8 mi/9.4 km)
Business
  • Printing, copying, faxing
  • Messenger service
  • 18,000 square feet of meeting space
  • 13 meeting rooms
  • Staff of eight sales and meeting professional on-site
  • High-speed Internet access in all meeting areas

InterContinental San Juan Resort & Casino Rooms

Standard King Room (KSTG)
260 sq.ft. Located in the tower building of our 16 story home, with a cozy European style balcony. Kingbed, Sofa (pullout), Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
Garden Double Room (TDXG)
260 sq.ft. of exotic gardenview elegance located between the 4th and 6th floor in the tower building of our 16 story home, with a cozy European style balcony. 2 Doublebeds, Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
Ocean King Room (KEXG)
260 sq.ft. of breathtaking oceanview elegance located in the tower building of our 16 story home, with a cozy European style balcony. Kingbed, Sofa (pullout), Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, and Electronic Safe are just a few of our superb room amenities.
Standard Double Room (TSTG)
260 sq.ft. Located in the tower building of our 16 story home, with a cozy European style balcony. 2 Doublebeds, Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
Laguna Double Room (TSUG)
260 sq.ft. of panoramic lagoon/city view elegance located in the tower building of our 16 story home, with a cozy European style balcony. 2 Doublebeds, Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
Laguna King Room (KSUG)
260 sq.ft. of panoramic lagoon/city view elegance located in the tower building of our 16 story home, with a cozy European style balcony. Kingbed, Sofa (pullout), Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.
Ocean Double Room (TEXG)
260 sq.ft. of breathtaking oceanview elegance located in the tower building of our 16 story home, with a cozy European style balcony. 2 Doublebeds, Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, and Electronic Safe are just a few of our superb room amenities.
Garden King Room (KDXG)
260 sq.ft. of exotic gardenview elegance located between the 4th and 6th floor in the tower building of our 16 story home, with a cozy European style balcony. Kingbed, Sofa (pullout), Desk, In-room entertainment, CD/Alarm Clock Radio, MiniBar, Desk, and Electronic Safe are just a few of our superb room amenities.

Amenities

  • Wireless internet
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities

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Hotel Map

18.4429 -66.0197
Area served
Isla verde, San Juan, Carolina, Old San Juan, Rio Piedras, Hato Rey, Guaynabo.
Nearby airports
Luis Munoz Marin International Airport (SJU), estimated distance from property 1.5 miles.
Area description
The resort hotel is located on two miles of white sand beach, making it a preferred San Juan luxury hotel.

Nearby points of interest

  • Port of San Juan: 6.1 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Bacardi Rum Factory: 6.7 mi
  • Arecibo Observatory: 48.6 mi

Meeting facilities

Meeting Info
Over 18,000 sq. ft of flexible meeting and banquet space. Wireless Internet available throughout our conference center with several choices of bandwidth available.

Dining

Splash
Enjoy your favorate tropical drink, your favorate angus burger or our own local Puerto Rican dishes at our own Splash. Located at the main pool.
Alfredo
Lovers of authentic and faithful Italian cuisine will enjoy a delightful dinner at the newly renovated restaurant Alfredo, located in the resort's lower lobby. Enjoy a rose-tinted tropical sunset on the outside terrace while dining al fresco. Alfredo offers a daily buffet breakfast from 6:30am to 11:00am and dinner from 6:30pm to 11:00pm. Reservations are suggested but not required.
Ciao Mediteranean Restaurant
Location: In hotel pool beach deck. Serves: Lunch & Dinner. Authentic Mediterranean cuisine offered with an oceanfront setting. Open daily 11:30am - 10:00pm.
Momoyama
Location: Lobby Level. Serves: Lunch & Dinner. Traditional Japanese cuisine with teppanyaki tables, sushi bar and tatami room. Open daily 12:00pm to 3:00pm and 5:00pm to 10:30pm.
Ruth Chris Steakhouse
Location: Lobby Level Serves: Dinner House of the Serious Steak. Currently closed for renovations, this restaurant has been voted Best Steakhouse in San Juan. Open daily 6.00pm to 10.30pm. Reopening date, mid-November 2009.
I Bar
Located in hotel lobby 'I' Bar features your favorite cocktails and delightful tapas; open from noon to 1:00am on weekdays and to 2:00am on weekends.

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (443)

Ratings and reviews for InterContinental San Juan Resort & Casino

Overall score

4 / 5
443 out of 443
Amenities:
4
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.3
Value:
3.8

86% would recommend to a friend.

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Review this hotel
Review of InterContinental San Juan Resort & Casino

Reviewer score

5
Capatin
martinsburg,wv
Sep 29, 2012

senior fun

we had a great time,staff was very pleasant and extremly helpfull.We rented a car and went across the island,beautifull scenery. Parking in San Juan is the only complaint.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of InterContinental San Juan Resort & Casino

Reviewer score

4
Canadian Beach Bum
New York
May 14, 2013

Comfortable Hotel in Great Location

Overall my experience was great. The hotel really has everything you could ask for from a beach vacation hotel. I went for the weekend with my sister and had a great time. The staff was always very professional and helpful. The rooms were clean and comfortable. The pool is stunning. Note: In May it rains in PR, but the sun came out every day and my tan is amazing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of InterContinental San Juan Resort & Casino

Reviewer score

4
weareworldtravelers
bethesda,md
May 13, 2013

nice hotel but away from everything

We stayed here for a long weekend, the hotel is nice, great pool area, direct beach access. The airport is 5 min away by car, no night life or good restaurant options in the area, nothing to explore around the hotel, very boring, except for El San Juan next door with their nightclub and restaurants. Old town ( $23 cab ride one way) is a must see.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
2
Value:
4
Dining tip: Short walk from hotel

if you like to dine in hotels this is a great option for you, between Intercontinental and El San Juan Hotel there are at least 10 restaurants to choose from

Review of InterContinental San Juan Resort & Casino

Reviewer score

4
KnTNY
New York, NY
May 12, 2013

Pretty decent

Staff is the best, location is awesome. Hotel is right on a main drag where there are lots of shops and restaurants. If you're looking for a secluded resort, stay somewhere else. There were some fees at checkout that we had no expected. Room was average--would have liked to have a screen door on the balcony to keep the door open and mosquitoes out. Food and drinks at the hotel are overpriced, especially breakfast buffet. Spa was awesome--best massages we've ever had. Fitness center was also nice, and 24 hours.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Sightseeing tip: Short drive from hotel

Bio bay kayaking tour is awesome and well worth the money.

Review of InterContinental San Juan Resort & Casino

Reviewer score

5
Chicago2
Illinois
May 2, 2013

Very Pleased

Everything was great. The concierge particularly was fantastic in suggesting activities and transportation. We would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of InterContinental San Juan Resort & Casino

Reviewer score

4
ErinR
Massachusetts
May 1, 2013

Nice hotel

We enjoyed our stay. The staff was helpful. The beach bar was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of InterContinental San Juan Resort & Casino

Reviewer score

4
Lynneroo
Boston MA
Apr 30, 2013

Great place, pricey!

Hotel was great... but pricey. Drinks at the bars cost $11+... very slow service as well, meaning wait staff, front desk staff and bar staff. Getting extra towels to your room takes time too. And the elevators were even very slow. The surrounding area of the hotel is very urban.. aka KFC, McDonalds, Burger King. Was hoping for a more authentic tropical surroundings. If you are going to the beach or pool, go EARLY! The good space runs out early. The gym facility was very nice as well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Review of InterContinental San Juan Resort & Casino

Reviewer score

3
KSYork
Washington, DC
Apr 1, 2013

Cheap girls getaway

The hotel was great for the price. Glad we didn't shell out more for somewhere nicer, b/c our hotel appeared to have the best amenities in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Review of InterContinental San Juan Resort & Casino

Reviewer score

4
Corinna XYH
NY
Mar 29, 2013

Great Fun!!! Comfy Hotel with nice staff!!!

The staff is very friendly, the hotel was very beautiful and clean..Some of the bathrooms by the pool needs a little updating though. Fridge in the room looks old and dingy. There is no breakfast included. This place is good for family vacation. It has a nice big pool and right at the beach. The beach water is kinda rough. Its very close to the airport, close to Old San Juan, driving close to El Yunque, Luquillo, etc. There's alot of restaurants across the street, fast food and local food. Bk, Wendy's, Taco Bell, KFC, Chili's, Mi Casitas has good breakfast. There's a grill place in hotel where you can sit by the beach where they have awesome food. I loved their Nacho Supreme, its a little pricy, but worth it. There is a Walgreens few blocks away. There is a car rental place very convenient in hotel and a few blocks away. You can drive to El Yunque and Luquillo yourself to save some money. The distance is not far at all. Luquillo beach's water is much calmer than the beach at the hotel. Safe location to be in. You can book a cheaper hotel but you will get what you pay for. The service, and the atmosphere of the hotel is fabulous. My first time to PR and it was great!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Mi Casitas is across the street. They serve good breakfast early around 7 a.m. There's also Chili's two blocks away.

Review of InterContinental San Juan Resort & Casino

Reviewer score

4
Bob and Mere Super Team
Short Hills, New Jersey
Mar 29, 2013

Nice Resort, Good Location

Our room was small but clean. Definitely upgrade to the ocean view unless you want to overlook the parking lot and fast food restaurants. The lagoon view room was quite noisy at times. The pool/beach area was very nice, you couldn't really tell you were in the middle of the city. The hotel restaurants and bars were expensive but there were several nice restaurants within walking distance that were nice. We went to walgreens and bought some food and beer to avoid the cost at the hotel. Overall, great experience for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of InterContinental San Juan Resort & Casino

Reviewer score

4
robb c
baltimore MD
Mar 25, 2013

intercontinental san juan

great location and great hotel. exactly what i was looking for...wasn't over the top more of laid back atmosphere. the staff was very helpful but not aggressive.. the grounds and beach was well maintained... everything you would need was on site but the surrounding area offered more for adventure seekers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
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