$126 Avg/night
Rate and special offer based on Check-in: Sep 20, 2015 Check-out: Sep 23, 2015

InterContinental San Juan

4 stars
View map of 5961 ISLA VERDE AVENUE, San Juan, 00979

Hotel Overview

Reviewer score
4.0
out of 5
531 reviews
Awesome Couples Vacation

The hotel rooms were nice and clean (Nice and Big as well) all rooms have balcony. In the day time... See full review

  • jose o.
  • Aug 28, 2015
best hotel in San juan

My wife and I have been going to Puerto Rico for the past 5 summers. The intercontinental is by far... See full review

  • Stephen H.
  • Aug 15, 2015
Club level rooms are excellent for guests desiring a child-free vacation.

Make sure to try a signature plate of grilled chicken and beans during your visit.
General

InterContinental San Juan

Location
A backdrop of wild, tropical surroundings and a two-mile stretch of beach is offered by the InterContinental San Juan resort in Puerto Rico.  High-end touches to its island setting make guests feel constantly spoiled, from its canopied poolside lounge chairs to its chocolate granite and indigo decor. Troops of palm trees keep you company while you stroll by water fountains to take a dip in the outdoor pool. Get your heart racing at the gym or drop by for a relaxing massage at the spa. Five restaurants satisfy culinary wishes, and you can grab a drink at one of the welcoming hotel bars. Finish the night accompanying Lady Luck around the casino.
Dining
  • 412 guestrooms
  • Spa
  • Full-service casino
  • Meeting facilities
  • Concierge
  • Outdoor swimming pool
  • Wi-Fi (fees may apply)
  • 4 on-site restaurants: Ruth's Chris Steak House, Trattoria Italiana, Momoyama, Ciao Mediterranean
  • 2 bars: I Bar and the Ottanta Bar
  • On-site gym
  • Whirlpool and sauna
Rooms
Picking up an authentic panama hat from Ole, a custom hat fitter, is just one of the ways to embrace the local culture in historic Old San Juan. Crammed with eateries, shops, boutiques and museums, this is a vibrant community. Caficultura dishes up an excellent breakfast spiked with rum (at your request), making an excellent start to a morning spent at the Eastern side of the area. Take a trip out and zip-line through the El Yunque Rainforest, or go at a more relaxing pace on its lower levels. You'll spot some incredible wildlife, including the charming Puerto Rican parrot.
Highlights

The best way to transition from daytime activities to the night is with the cocktail hour that is available daily during the early evening hours in Q Bar or La Bodeguita Cafe and Wine Bar.

You can enjoy 24-hour room service from one of InterContinental's first-class restaurants, such as Momoyama, Ciao Mediterranean or Trattoria Italiana.

The hotel can also arrange for limousine, dry cleaning, laundry, babysitting and business courier services as needed.

Policies
Club level rooms are excellent for guests desiring a child-free vacation.

Make sure to try a signature plate of grilled chicken and beans during your visit.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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InterContinental San Juan Rooms

Ocean View Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access
Laguna Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access

Amenities

  • Free internet in room
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Internet
Free internet in room
Parking
Parking
Accessibility
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Brailled elevators

Nearby points of interest

  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Paseo de la Princesa: 6.7 mi
  • Museo del Nino: 6.7 mi
  • Bacardi Rum Factory: 6.7 mi
  • La Fortaleza - Palacio de Santa Catalina: 6.7 mi
  • El Viejo San Juan (Old San Juan): 6.7 mi
  • San Juan Cathedral (Catedral de San Juan): 7.4 mi
  • Museo de Las Americas: 7.9 mi
  • Arecibo Observatory: 48.6 mi

Dining

La Bodequita
caf and wine bar offering light gourmet breakfast, lunch and evening delights. Open daily from 5:30 a.m. "10 p.m.
I-Bar
the resorts main lobby bar serving the best martinis and cocktails in a contemporary setting. Open daily from 11 a.m. "2 a.m. Also serving local cuisine specialties
Aqua Bar & Grill
light lunch fare and your favorite tropical cocktails. Open 11 a.m."6:30 p.m weekdays and 11 a.m."8:30 p.m weekends.
Ciao Mediterranean Caf
Authentic Mediterranean cuisine offered in an oceanfront setting. Open daily 11 a.m."11:30 p.m.
Momoyama
Traditional Japanese cuisine with Teppanyaki tables and Sushi Bar. Open Monday through Friday from 12 p.m. "3 p.m. and 5 p.m. "10:30 p.m. and Saturday and Sunday from 5 p.m. "10:30 p.m.
Ruths Chris Steak House
open daily 6 p.m.- 10:30 p.m.
Trattoria Italiana
the resorts signature Italian restaurant. Open daily for breakfast from 6:30a.m. - 12 p.m. Dinner from 6 p.m."11 p.m.

Meeting facilities

Meeting Info
Over 18,000 sq. ft of flexible meeting and banquet space. Wireless Internet available throughout our conference center with several choices of bandwidth available.

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for InterContinental San Juan

Overall score

4.1 / 5
5.01.0
98 out of 531
Amenities:
4.1
Cleanliness:
4.2
Hotel staff:
4.4
Comfort:
4.2
Location:
4.4
Value:
3.8

91% would recommend to a friend.

Sort by:
Review of InterContinental San Juan

Reviewer score

3
5.01.0
Negron
Family
N/A
Aug 5, 2015

Beautiful hotel

Hotel was beautiful with pretty views and clean. 15 min from el Viejo San Juan. But waited an 1:30 for room and ended up with room I didn't book. Room was smaller n not the view I wanted. Lady at front desk was rude and didn't explain anything about bands or where things where or schedules. Rest of staff was wonderful. Place had great security also.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Rosa D.
Family
N/A
Aug 2, 2015

Amazing experience

The whole staff was amazing! They were always very helpful and will guide you and accommodate every need we had. The hotel was super clean!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Betty Boop
Family
N/A
Jul 18, 2015

B'day get away

I stayed here with my niece for 4 days and we had a wonderful time. Hotel is beautiful and has great amenities. We loved that the pool and Jacuzzi were open all night. Staff was very accommodating with anything we needed. I plan to visit again and highly recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of InterContinental San Juan

Reviewer score

4
5.01.0
Susan M.
Family
N/A
May 28, 2015

Puerto Rican Get-Away

Hotel was lovely and very clean. Pool area and beach were beautiful. For the money, would appreciate a beach umbrella without paying extra and would also have liked to be apprised of the resort taxes ahead of time. Staff very accommodating and food in the restaurants was pricey but of very good quality.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Family

Review of InterContinental San Juan

Reviewer score

4
5.01.0
David D.
Family
N/A
Jan 25, 2015

InterContinental

Overall good experience, room on the lagoon side a little run down. Toilet broke but was fixed in a day. The staff is friendly, beach very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Family

Money-saving tip: Short walk from hotel

Convenience store accross the street great money saver on food and beverage. Buffet breakfast at the hotel will run you $65. for two, miss that.

Review of InterContinental San Juan

Reviewer score

4
5.01.0
RF.829
Family
N/A
Jan 15, 2015

Christmas Vacation

The front desk staff was not very friendly. Nor did they seem to want to be helpful. Other hotel staff were quite nice and helpful. Location was good, very convenient to the airport and right on the beach. The food in the hotel restaurants was even better than expected. But pricey. View from room was beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Family

Sightseeing tip: In Hotel

Catamaran snorkeling trip was wonderful.

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Adrian C.
Family
N/A
Dec 29, 2014

Awesome family trip

Everything great.I will return next year.Great location ,nice pool,beach and bars.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: In Hotel

Across the street ristorante mi casita.Great food and prices.

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Lisa10468
Family
Mohegan Lake, NY
Nov 26, 2014

Fantastic Birthday getaway

Wonderful getaway! Nice beach and hotel.... We love Jose at the pool... We definitely come again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: Short walk from hotel

Go to Mi Casita across the street for great food! Inexpensive and very good

Review of InterContinental San Juan

Reviewer score

5
5.01.0
AMFC
Family
Boston, MA
Nov 19, 2014

Wonder trip

My siblings and I could not have picked a better hotel to stay. We look forward to staying here again in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Family

Review of InterContinental San Juan

Reviewer score

5
5.01.0
ALice Catherine
Family
Bx.
Aug 31, 2014

Aj

I brought my granddaughter with me and she was impressed The hotel was amazing. The Staff was very helpful . Our room was beautiful and spacious. The pool was beautiful and had 2 waterfalls and a pool bar and cafe.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: Short walk from hotel

Fabtastul

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