$183 Avg/night
Rate based on Check-in: Apr 13, 2015 Check-out: Apr 16, 2015

InterContinental San Juan

4 stars
View map of 5961 ISLA VERDE AVENUE, San Juan, 00979

Hotel Overview

Reviewer score
4.0
out of 5
570 reviews
Greatsummer trip

Beautiful hotel beautiful view great staff 1 of the best hotel I aver stayed at See full review

  • Stevo whyte
  • Mar 11, 2015
awesome trip for couples

Puerto Rico has the finest cuisine. Very comfortable and relaxing See full review

  • daniel c.
  • Feb 23, 2015
A backdrop of wild, tropical surroundings and a two-mile stretch of beach is offered by the InterContinental San Juan resort in Puerto Rico.  High-end touches to its island setting make guests feel constantly spoiled, from its canopied poolside lounge chairs to its chocolate granite and indigo decor. Troops of palm trees keep you company while you stroll by water fountains to take a dip in the outdoor pool. Get your heart racing at the gym or drop by for a relaxing massage at the spa. Five restaurants satisfy culinary wishes, and you can grab a drink at one of the welcoming hotel bars. Finish the night accompanying Lady Luck around the casino.
Key facts
  • 412 guestrooms
  • Spa
  • Full-service casino
  • Meeting facilities
  • Concierge
  • Outdoor swimming pool
  • Wi-Fi (fees may apply)
  • 4 on-site restaurants: Ruth's Chris Steak House, Trattoria Italiana, Momoyama, Ciao Mediterranean
  • 2 bars: I Bar and the Ottanta Bar
  • On-site gym
  • Whirlpool and sauna
Neighborhood
Picking up an authentic panama hat from Ole, a custom hat fitter, is just one of the ways to embrace the local culture in historic Old San Juan. Crammed with eateries, shops, boutiques and museums, this is a vibrant community. Caficultura dishes up an excellent breakfast spiked with rum (at your request), making an excellent start to a morning spent at the Eastern side of the area. Take a trip out and zip-line through the El Yunque Rainforest, or go at a more relaxing pace on its lower levels. You'll spot some incredible wildlife, including the charming Puerto Rican parrot.
Hints and tips
Club level rooms are excellent for guests desiring a child-free vacation.

Make sure to try a signature plate of grilled chicken and beans during your visit.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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InterContinental San Juan Rooms

Ocean View Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access
Laguna Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access

Amenities

  • Free internet in room
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Internet
Free internet in room
Parking
Parking
Accessibility
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Brailled elevators

Nearby points of interest

  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Paseo de la Princesa: 6.7 mi
  • Museo del Nino: 6.7 mi
  • Bacardi Rum Factory: 6.7 mi
  • La Fortaleza - Palacio de Santa Catalina: 6.7 mi
  • El Viejo San Juan (Old San Juan): 6.7 mi
  • San Juan Cathedral (Catedral de San Juan): 7.4 mi
  • Museo de Las Americas: 7.9 mi
  • Arecibo Observatory: 48.6 mi

Dining

La Bodequita
caf and wine bar offering light gourmet breakfast, lunch and evening delights. Open daily from 5:30 a.m. "10 p.m.
I-Bar
the resorts main lobby bar serving the best martinis and cocktails in a contemporary setting. Open daily from 11 a.m. "2 a.m. Also serving local cuisine specialties
Aqua Bar & Grill
light lunch fare and your favorite tropical cocktails. Open 11 a.m."6:30 p.m weekdays and 11 a.m."8:30 p.m weekends.
Ciao Mediterranean Caf
Authentic Mediterranean cuisine offered in an oceanfront setting. Open daily 11 a.m."11:30 p.m.
Momoyama
Traditional Japanese cuisine with Teppanyaki tables and Sushi Bar. Open Monday through Friday from 12 p.m. "3 p.m. and 5 p.m. "10:30 p.m. and Saturday and Sunday from 5 p.m. "10:30 p.m.
Ruths Chris Steak House
open daily 6 p.m.- 10:30 p.m.
Trattoria Italiana
the resorts signature Italian restaurant. Open daily for breakfast from 6:30a.m. - 12 p.m. Dinner from 6 p.m."11 p.m.

Meeting facilities

Meeting Info
Over 18,000 sq. ft of flexible meeting and banquet space. Wireless Internet available throughout our conference center with several choices of bandwidth available.

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for InterContinental San Juan

Overall score

4.1 / 5
5.01.0
11 out of 570
Amenities:
4.1
Cleanliness:
4
Hotel staff:
4.2
Comfort:
3.9
Location:
4.3
Value:
3.8

91% would recommend to a friend.

Sort by:
Review of InterContinental San Juan

Reviewer score

5
5.01.0
Jenn M
Business
N/A
Feb 3, 2015

Great Stay!

The hotel is beautiful, clean and comfortable. The food was amazing and the people were so friendly and helpful. The beach by the hotel is lovely and the hotel is located waking distance to anything you could possibly need. We felt safe in that area as well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

5
5.01.0
Javier P.
Business
Bogota
Jan 6, 2015

Excelent hotel

All was excelent (room, ubication, staff). Cheking and checkout process was easy. No hidden cost.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

4
5.01.0
Ben kenobi
Business
Colorado
Dec 4, 2014

Great place

2 night business stay, great location, great staff, wish I couldve stayed longer

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

4
5.01.0
Boricua just visiting
Business
Exton, PA
Oct 3, 2013

Good hotel but a bit pricey

I had a quick stay in PR for a funeral, so decided to stay close to the airport. This hotel is probably less than 5 minutes away. Food centers and restaurants can be found nearby if not interested in eating at the hotel. Beach and pool area are gorgeous, but at the time being they were working on the lobby area so it was a bit noisy int eh general lounge area. Price is OK but they hit you with a daily $21 PR tax that you just cannot avoid, so that makes the hotel price ridiculous for a night (for $17 extra I could have stayed at the Ritz Carlton nearby). Overall it is a good hotel but they need to work on their prices.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Fast food places all over the area, plus a Mexican restaurant and Chilis just around the corner from the hotel and a Starbucks at the San Juan Hotel & Casino next door.

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Review of InterContinental San Juan

Reviewer score

2
5.01.0
Lluby
Business
Baton rouge, Louisiana
Sep 17, 2012

Vacation

You have to pay resort fees on top of what you already paid. Also you need to pay for parking which is very expensive. They had construction going on in the room above mines starting at 10am-4pm. It was hard to rest b/c of this. They charge for everything and you can not even rest. I will not be returning to this resort.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
5
Value:
3
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

4
5.01.0
Anonymous
Business
Greenville, SC
Oct 16, 2010

Good

Business

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

4
5.01.0
Anonymous
Business
Greer, SC
Sep 20, 2010

Nice!

Good. . .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

5
5.01.0
Anonymous
Business
Greer, SC
Sep 5, 2010

Very nice. . .but expensive!

expensive parking

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
3
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

4
5.01.0
Melloways
Business
Tampa,FL
Jun 24, 2010

Close to Airport & Nice Beach!!

Convenient to restraunts and Airport! Just had a quick trip but Hotel was good value for the $$$$ would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

4
5.01.0
Super traveler Grandma
Business
Orlando, FL
Sep 3, 2007

Great Business Amenities

The Intercontinental has a gorgeous surrondings and a wonderful beach. The inside lobby was beautiful with alot of helpful employees. The male concierge was very helpful & seem very honest, but the female concierge was not very informable and seem lost as you asked her a question. There were 3 areas of dining which were all different and gave you a choice of different dishes. Though a little pricey and the room seemed a little used/worn with hard beds and cracked tile flooring. The bathroom fixtures seem like a cheap hotel and the room about the size of a normal hotel room. I enjoyed the wireless internet (free) and the casino as part of the hotel. The location was very good to walk to stores, restaurants, party places.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Many authentic puerto rican food places and other hotels with dining pleasure not very far from hotel.

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