$209 Avg/night
Rate based on Check-in: Mar 3, 2015 Check-out: Mar 4, 2015

InterContinental San Juan

4 stars
View map of 5961 ISLA VERDE AVENUE, San Juan, 00979

Hotel Overview

Reviewer score
4.0
out of 5
569 reviews
awesome trip for couples

Puerto Rico has the finest cuisine. Very comfortable and relaxing See full review

  • daniel c.
  • Feb 23, 2015
nice

this hotel was great would definitely recommend excellent for couples See full review

  • daniel c.
  • Feb 22, 2015
A backdrop of wild, tropical surroundings and a two-mile stretch of beach is offered by the InterContinental San Juan resort in Puerto Rico.  High-end touches to its island setting make guests feel constantly spoiled, from its canopied poolside lounge chairs to its chocolate granite and indigo decor. Troops of palm trees keep you company while you stroll by water fountains to take a dip in the outdoor pool. Get your heart racing at the gym or drop by for a relaxing massage at the spa. Five restaurants satisfy culinary wishes, and you can grab a drink at one of the welcoming hotel bars. Finish the night accompanying Lady Luck around the casino.
Key facts
  • 412 guestrooms
  • Spa
  • Full-service casino
  • Meeting facilities
  • Concierge
  • Outdoor swimming pool
  • Wi-Fi (fees may apply)
  • 4 on-site restaurants: Ruth's Chris Steak House, Trattoria Italiana, Momoyama, Ciao Mediterranean
  • 2 bars: I Bar and the Ottanta Bar
  • On-site gym
  • Whirlpool and sauna
Neighborhood
Picking up an authentic panama hat from Ole, a custom hat fitter, is just one of the ways to embrace the local culture in historic Old San Juan. Crammed with eateries, shops, boutiques and museums, this is a vibrant community. Caficultura dishes up an excellent breakfast spiked with rum (at your request), making an excellent start to a morning spent at the Eastern side of the area. Take a trip out and zip-line through the El Yunque Rainforest, or go at a more relaxing pace on its lower levels. You'll spot some incredible wildlife, including the charming Puerto Rican parrot.
Hints and tips
Club level rooms are excellent for guests desiring a child-free vacation.

Make sure to try a signature plate of grilled chicken and beans during your visit.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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InterContinental San Juan Rooms

Ocean View Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access
Laguna Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access

Amenities

  • Free internet in room
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Internet
Free internet in room
Parking
Parking
Accessibility
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Brailled elevators

Nearby points of interest

  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Paseo de la Princesa: 6.7 mi
  • Museo del Nino: 6.7 mi
  • Bacardi Rum Factory: 6.7 mi
  • La Fortaleza - Palacio de Santa Catalina: 6.7 mi
  • El Viejo San Juan (Old San Juan): 6.7 mi
  • San Juan Cathedral (Catedral de San Juan): 7.4 mi
  • Museo de Las Americas: 7.9 mi
  • Arecibo Observatory: 48.6 mi

Dining

La Bodequita
caf and wine bar offering light gourmet breakfast, lunch and evening delights. Open daily from 5:30 a.m. "10 p.m.
I-Bar
the resorts main lobby bar serving the best martinis and cocktails in a contemporary setting. Open daily from 11 a.m. "2 a.m. Also serving local cuisine specialties
Aqua Bar & Grill
light lunch fare and your favorite tropical cocktails. Open 11 a.m."6:30 p.m weekdays and 11 a.m."8:30 p.m weekends.
Ciao Mediterranean Caf
Authentic Mediterranean cuisine offered in an oceanfront setting. Open daily 11 a.m."11:30 p.m.
Momoyama
Traditional Japanese cuisine with Teppanyaki tables and Sushi Bar. Open Monday through Friday from 12 p.m. "3 p.m. and 5 p.m. "10:30 p.m. and Saturday and Sunday from 5 p.m. "10:30 p.m.
Ruths Chris Steak House
open daily 6 p.m.- 10:30 p.m.
Trattoria Italiana
the resorts signature Italian restaurant. Open daily for breakfast from 6:30a.m. - 12 p.m. Dinner from 6 p.m."11 p.m.

Meeting facilities

Meeting Info
Over 18,000 sq. ft of flexible meeting and banquet space. Wireless Internet available throughout our conference center with several choices of bandwidth available.

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (569)

Ratings and reviews for InterContinental San Juan

Overall score

4 / 5
5.01.0
569 out of 569
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4.2
Location:
4.4
Value:
3.8

86% would recommend to a friend.

Sort by:
Review of InterContinental San Juan

Reviewer score

3
5.01.0
marilyn p.
Business
N/A
Feb 24, 2015

good beach and location

We stayed on the fourth floor over the ballroom, which was pretty noisy on the weekend nights that we were there. The beach was great most of the time but did have a lot of seaweed blow in near the end of the week and they were very slow to remove it from the beach unlike Mexican resorts. The restaurants were quite good and rooms were clean though the bathroom toilet wanted to run all the time and the door was warped so difficult to close. We found the concierge to be very friendly and informative but the tour staff was not so much.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

5
5.01.0
daniel c.
Business
bergenfield
Feb 23, 2015

awesome trip for couples

Puerto Rico has the finest cuisine. Very comfortable and relaxing

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

5
5.01.0
daniel c.
Business
bergenfield
Feb 22, 2015

nice

this hotel was great would definitely recommend excellent for couples

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

5
5.01.0
Jammmmmm
Business
East elmhurst
Feb 21, 2015

Love it

Love this hotel but there aren't any amenities :( still I love the views and the rooms

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

5
5.01.0
alicia0304
Business
N/A
Feb 9, 2015

Only warm thoughts

Me and my boyfriend went to this hotel for our first vacation together. This year we had a hard time choosing a hotel because we were both so attached to InterContinental. Pool and beach area are perfect to relax. We went to neighboring hotels to see the pools and we liked ours way more! Location is great as well, you can walk to local spots!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

5
5.01.0
bob1492
Business
N/A
Feb 4, 2015

Great Place to Stay

This is the second time that we stayed at the San Juan Intercontential. What a jewel this place is. We stay in the Club Room area as it is poolside, only two stories, and not very many steps to the beach. We use to stay at the San Juan Ritz but this place is far more peaceful,laid back and has a nicer beach. We will be returning in about 6 weeks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

4
5.01.0
Kelly
Business
N/A
Feb 4, 2015

Spring trip with bestie

It was very good stay at the Intercontinental San Juan with my bestie. Its location is very convenient, about 10 mins drive from the airport and we rented a car so it was very easy to go around the city. Although it was a bit pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of InterContinental San Juan

Reviewer score

5
5.01.0
Jenn M
Business
N/A
Feb 3, 2015

Great Stay!

The hotel is beautiful, clean and comfortable. The food was amazing and the people were so friendly and helpful. The beach by the hotel is lovely and the hotel is located waking distance to anything you could possibly need. We felt safe in that area as well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

4
5.01.0
David D.
Business
N/A
Jan 25, 2015

InterContinental

Overall good experience, room on the lagoon side a little run down. Toilet broke but was fixed in a day. The staff is friendly, beach very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Convenience store accross the street great money saver on food and beverage. Buffet breakfast at the hotel will run you $65. for two, miss that.

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Review of InterContinental San Juan

Reviewer score

4
5.01.0
Thefashiontellr
Business
Brooklyn
Jan 24, 2015

Nice place

It's a nice hotel with a lovely and lively pool. The staff is great! I've stayed here a couple of times but this last time they were doing construction. I'm sure that's done now, but at the time it was a little annoying

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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