$146 Avg/night
Rate based on Check-in: Aug 2, 2015 Check-out: Aug 5, 2015

InterContinental San Juan

4 stars
View map of 5961 ISLA VERDE AVENUE, San Juan, 00979

Hotel Overview

Reviewer score
4.0
out of 5
631 reviews
FABULOUS HOTEL

This hotel was absolutely stunning, spacious, accomodating staff, excellent service, beautiful... See full review

  • Charise G.
  • Apr 27, 2015
Great Time!

Our stay was pleasant! We were upgraded at no cost which made it even better! See full review

  • Sanjay C.
  • Apr 8, 2015

Any time you stand on a balcony at the InterContinental San Juan in San Juan, you get a clear view of the pool and the ocean. As you take in the view, hotel staff will be there to take care of every little detail to make sure your stay is comfortable.

The Akua Spa provides rejuvenating spa and beauty treatments. One of the best treatments is the Caribbean wrap, which uses minerals and vitamins to improve the condition of your skin.

At the end of the day, you can enjoy dancing to live Latin music in the lobby or hang out at the bar with an exceptional staff that serves a variety of tropical beach beverages. You can then retire to your room, which features richly hued fabrics, furniture and decor. The mix is reminiscent of the colors of the sea.

Location
Picking up an authentic panama hat from Ole, a custom hat fitter, is just one of the ways to embrace the local culture in historic Old San Juan. Crammed with eateries, shops, boutiques and museums, this is a vibrant community. Caficultura dishes up an excellent breakfast spiked with rum (at your request), making an excellent start to a morning spent at the Eastern side of the area. Take a trip out and zip-line through the El Yunque Rainforest, or go at a more relaxing pace on its lower levels. You'll spot some incredible wildlife, including the charming Puerto Rican parrot.
Highlights

The best way to transition from daytime activities to the night is with the cocktail hour that is available daily during the early evening hours in Q Bar or La Bodeguita Cafe and Wine Bar.

You can enjoy 24-hour room service from one of InterContinental's first-class restaurants, such as Momoyama, Ciao Mediterranean or Trattoria Italiana.

The hotel can also arrange for limousine, dry cleaning, laundry, babysitting and business courier services as needed.

Policies
Club level rooms are excellent for guests desiring a child-free vacation.

Make sure to try a signature plate of grilled chicken and beans during your visit.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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InterContinental San Juan Rooms

Ocean View Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access
Laguna Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access

Amenities

  • Free internet in room
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Internet
Free internet in room
Parking
Parking
Accessibility
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Brailled elevators

Nearby points of interest

  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Paseo de la Princesa: 6.7 mi
  • Museo del Nino: 6.7 mi
  • Bacardi Rum Factory: 6.7 mi
  • La Fortaleza - Palacio de Santa Catalina: 6.7 mi
  • El Viejo San Juan (Old San Juan): 6.7 mi
  • San Juan Cathedral (Catedral de San Juan): 7.4 mi
  • Museo de Las Americas: 7.9 mi
  • Arecibo Observatory: 48.6 mi

Dining

La Bodequita
caf and wine bar offering light gourmet breakfast, lunch and evening delights. Open daily from 5:30 a.m. "10 p.m.
I-Bar
the resorts main lobby bar serving the best martinis and cocktails in a contemporary setting. Open daily from 11 a.m. "2 a.m. Also serving local cuisine specialties
Aqua Bar & Grill
light lunch fare and your favorite tropical cocktails. Open 11 a.m."6:30 p.m weekdays and 11 a.m."8:30 p.m weekends.
Ciao Mediterranean Caf
Authentic Mediterranean cuisine offered in an oceanfront setting. Open daily 11 a.m."11:30 p.m.
Momoyama
Traditional Japanese cuisine with Teppanyaki tables and Sushi Bar. Open Monday through Friday from 12 p.m. "3 p.m. and 5 p.m. "10:30 p.m. and Saturday and Sunday from 5 p.m. "10:30 p.m.
Ruths Chris Steak House
open daily 6 p.m.- 10:30 p.m.
Trattoria Italiana
the resorts signature Italian restaurant. Open daily for breakfast from 6:30a.m. - 12 p.m. Dinner from 6 p.m."11 p.m.

Meeting facilities

Meeting Info
Over 18,000 sq. ft of flexible meeting and banquet space. Wireless Internet available throughout our conference center with several choices of bandwidth available.

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for InterContinental San Juan

Overall score

4 / 5
5.01.0
631 out of 631
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4.2
Location:
4.4
Value:
3.8

86% would recommend to a friend.

Sort by:
Review of InterContinental San Juan

Reviewer score

4
5.01.0
Janelle B.
Business
N/A
Jun 27, 2015

Great couple vacation

Enjoyed my short stay,my room had a beautiful ocean view... Was in town for a vacation with my significant other, hotel staff was very pleasant and helpful,made my stay very comfortable. I have recommended the hotel to a friend who stayed there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

3
5.01.0
Ivelisse O.
Business
N/A
Jun 11, 2015

Great time BUT...

The elevators were all having issues, so we had to use the service elevator. At one point we had to take the stairs and one of our guests was disabled. I was told by a cleaning lady that she couldn't get to my room because she had other things to do. Front desk eventually handled these things but these aren't things you expect to contend with while on vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

4
5.01.0
Susan M.
Business
N/A
May 28, 2015

Puerto Rican Get-Away

Hotel was lovely and very clean. Pool area and beach were beautiful. For the money, would appreciate a beach umbrella without paying extra and would also have liked to be apprised of the resort taxes ahead of time. Staff very accommodating and food in the restaurants was pricey but of very good quality.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

4
5.01.0
Samantha E
Business
Brooklyn
May 13, 2015

Short Getaway

It was mostly great except for the roach that was in our room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Charise G.
Business
N/A
Apr 27, 2015

FABULOUS HOTEL

This hotel was absolutely stunning, spacious, accomodating staff, excellent service, beautiful view, clean and serene. I would definitely 100 stay again. Highly recommend!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Sanjay C.
Business
CHESAPEAKE
Apr 8, 2015

Great Time!

Our stay was pleasant! We were upgraded at no cost which made it even better!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Nicole
Business
bronx
Mar 31, 2015

Awesome Trip!

Awesome trip! The jacuzzi and pool were great! The beach was excellent. The staff were all friendly. I would definitely go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Stevo whyte
Business
Bronx
Mar 11, 2015

Greatsummer trip

Beautiful hotel beautiful view great staff 1 of the best hotel I aver stayed at

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

3
5.01.0
marilyn p.
Business
N/A
Feb 24, 2015

good beach and location

We stayed on the fourth floor over the ballroom, which was pretty noisy on the weekend nights that we were there. The beach was great most of the time but did have a lot of seaweed blow in near the end of the week and they were very slow to remove it from the beach unlike Mexican resorts. The restaurants were quite good and rooms were clean though the bathroom toilet wanted to run all the time and the door was warped so difficult to close. We found the concierge to be very friendly and informative but the tour staff was not so much.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
daniel c.
Business
bergenfield
Feb 23, 2015

awesome trip for couples

Puerto Rico has the finest cuisine. Very comfortable and relaxing

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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