$143 Avg/night
Rate based on Check-in: Aug 24, 2015 Check-out: Aug 27, 2015

InterContinental San Juan

4 stars
View map of 5961 ISLA VERDE AVENUE, San Juan, 00979

Hotel Overview

Reviewer score
4.0
out of 5
522 reviews
Exactly what you should expect from a 4 star resort

Everyone was so pleasant from the moment we arrived. I don't think I had to open more than 3 doors... See full review

  • Nicole N.
  • Jul 29, 2015
Great Birthday trip

This was a trip for my 60 Birthday and friends 30 Annv. The staff was very nice and friendly. Door... See full review

  • Happy Travler
  • Jul 26, 2015
Club level rooms are excellent for guests desiring a child-free vacation.

Make sure to try a signature plate of grilled chicken and beans during your visit.
General

InterContinental San Juan

Location
A backdrop of wild, tropical surroundings and a two-mile stretch of beach is offered by the InterContinental San Juan resort in Puerto Rico.  High-end touches to its island setting make guests feel constantly spoiled, from its canopied poolside lounge chairs to its chocolate granite and indigo decor. Troops of palm trees keep you company while you stroll by water fountains to take a dip in the outdoor pool. Get your heart racing at the gym or drop by for a relaxing massage at the spa. Five restaurants satisfy culinary wishes, and you can grab a drink at one of the welcoming hotel bars. Finish the night accompanying Lady Luck around the casino.
Dining
  • 412 guestrooms
  • Spa
  • Full-service casino
  • Meeting facilities
  • Concierge
  • Outdoor swimming pool
  • Wi-Fi (fees may apply)
  • 4 on-site restaurants: Ruth's Chris Steak House, Trattoria Italiana, Momoyama, Ciao Mediterranean
  • 2 bars: I Bar and the Ottanta Bar
  • On-site gym
  • Whirlpool and sauna
Rooms
Picking up an authentic panama hat from Ole, a custom hat fitter, is just one of the ways to embrace the local culture in historic Old San Juan. Crammed with eateries, shops, boutiques and museums, this is a vibrant community. Caficultura dishes up an excellent breakfast spiked with rum (at your request), making an excellent start to a morning spent at the Eastern side of the area. Take a trip out and zip-line through the El Yunque Rainforest, or go at a more relaxing pace on its lower levels. You'll spot some incredible wildlife, including the charming Puerto Rican parrot.
Highlights

The best way to transition from daytime activities to the night is with the cocktail hour that is available daily during the early evening hours in Q Bar or La Bodeguita Cafe and Wine Bar.

You can enjoy 24-hour room service from one of InterContinental's first-class restaurants, such as Momoyama, Ciao Mediterranean or Trattoria Italiana.

The hotel can also arrange for limousine, dry cleaning, laundry, babysitting and business courier services as needed.

Policies
Club level rooms are excellent for guests desiring a child-free vacation.

Make sure to try a signature plate of grilled chicken and beans during your visit.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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InterContinental San Juan Rooms

Ocean View Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access
Laguna Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access

Amenities

  • Free internet in room
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Internet
Free internet in room
Parking
Parking
Accessibility
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Brailled elevators

Nearby points of interest

  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Paseo de la Princesa: 6.7 mi
  • Museo del Nino: 6.7 mi
  • Bacardi Rum Factory: 6.7 mi
  • La Fortaleza - Palacio de Santa Catalina: 6.7 mi
  • El Viejo San Juan (Old San Juan): 6.7 mi
  • San Juan Cathedral (Catedral de San Juan): 7.4 mi
  • Museo de Las Americas: 7.9 mi
  • Arecibo Observatory: 48.6 mi

Dining

La Bodequita
caf and wine bar offering light gourmet breakfast, lunch and evening delights. Open daily from 5:30 a.m. "10 p.m.
I-Bar
the resorts main lobby bar serving the best martinis and cocktails in a contemporary setting. Open daily from 11 a.m. "2 a.m. Also serving local cuisine specialties
Aqua Bar & Grill
light lunch fare and your favorite tropical cocktails. Open 11 a.m."6:30 p.m weekdays and 11 a.m."8:30 p.m weekends.
Ciao Mediterranean Caf
Authentic Mediterranean cuisine offered in an oceanfront setting. Open daily 11 a.m."11:30 p.m.
Momoyama
Traditional Japanese cuisine with Teppanyaki tables and Sushi Bar. Open Monday through Friday from 12 p.m. "3 p.m. and 5 p.m. "10:30 p.m. and Saturday and Sunday from 5 p.m. "10:30 p.m.
Ruths Chris Steak House
open daily 6 p.m.- 10:30 p.m.
Trattoria Italiana
the resorts signature Italian restaurant. Open daily for breakfast from 6:30a.m. - 12 p.m. Dinner from 6 p.m."11 p.m.

Meeting facilities

Meeting Info
Over 18,000 sq. ft of flexible meeting and banquet space. Wireless Internet available throughout our conference center with several choices of bandwidth available.

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for InterContinental San Juan

Overall score

4 / 5
5.01.0
522 out of 522
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4.2
Location:
4.3
Value:
3.8

86% would recommend to a friend.

Sort by:
Review of InterContinental San Juan

Reviewer score

5
5.01.0
Nicole N.
Business
N/A
Jul 29, 2015

Exactly what you should expect from a 4 star resort

Everyone was so pleasant from the moment we arrived. I don't think I had to open more than 3 doors myself the entire time. The restaurants on site were lovely and it was in a great location with plenty of other restaurant options in walking distance. The beach was beautiful and not too crowded. I would definitely come back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Happy Travler
Business
N/A
Jul 26, 2015

Great Birthday trip

This was a trip for my 60 Birthday and friends 30 Annv. The staff was very nice and friendly. Door men very helpful, answered all questions very informitive. Rooms nice roomy & clean. Bed a little hard for our liking. Pool was great, beach nice & clean. Drinks by beach bar good. Swim up bar was not so good, rude.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

4
5.01.0
Sonia M.
Business
N/A
Jul 22, 2015

Great Trip!

Staff was great and very attentive. Location was great and next to all, including public transportation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Latonia C.
Business
Louisville
Jul 21, 2015

Vacation

The staff are outstanding. We had a great experience. This hotel by far had the best service I have ever experienced. Thank you Intercontinental Hotel for a great vacation trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Val12
Business
cliffside park
Jul 21, 2015

Get away

Hotel was really nice they had a lot of great things : new bar and fire pit , pool was open late with nice warm towels all the time , staff was nice and helpful outdoor bar had great drinks , food was ok , room was always clean

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Elisa B.
Business
N/A
Jul 19, 2015

Fun trip

Hotel was great. Terrific service, comfortable and clean rooms, and the pool and beach were perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Betty Boop
Business
N/A
Jul 18, 2015

B'day get away

I stayed here with my niece for 4 days and we had a wonderful time. Hotel is beautiful and has great amenities. We loved that the pool and Jacuzzi were open all night. Staff was very accommodating with anything we needed. I plan to visit again and highly recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

4
5.01.0
Janelle B.
Business
N/A
Jun 27, 2015

Great couple vacation

Enjoyed my short stay,my room had a beautiful ocean view... Was in town for a vacation with my significant other, hotel staff was very pleasant and helpful,made my stay very comfortable. I have recommended the hotel to a friend who stayed there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

3
5.01.0
Ivelisse O.
Business
N/A
Jun 11, 2015

Great time BUT...

The elevators were all having issues, so we had to use the service elevator. At one point we had to take the stairs and one of our guests was disabled. I was told by a cleaning lady that she couldn't get to my room because she had other things to do. Front desk eventually handled these things but these aren't things you expect to contend with while on vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of InterContinental San Juan

Reviewer score

4
5.01.0
Susan M.
Business
N/A
May 28, 2015

Puerto Rican Get-Away

Hotel was lovely and very clean. Pool area and beach were beautiful. For the money, would appreciate a beach umbrella without paying extra and would also have liked to be apprised of the resort taxes ahead of time. Staff very accommodating and food in the restaurants was pricey but of very good quality.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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