$199 Avg/night
Rate based on Check-in: Feb 2, 2015 Check-out: Feb 3, 2015

InterContinental San Juan

4 stars
5961 ISLA VERDE AVENUE, San Juan, 00979
Hotel Overview
Reviewer score
4.0
out of 5
561 reviews
Wonderful experience.

My third stay at the InterContinental San Juan, and I have never been disappointed. Great location,... See full review

  • cmaxw
  • Jan 21, 2015
great hotel

Amazing location, great amenities, loved staying there! Staff is extremely nice and helpful. See full review

  • natalia c.
  • Jan 9, 2015
A backdrop of wild, tropical surroundings and a two-mile stretch of beach is offered by the InterContinental San Juan resort in Puerto Rico.  High-end touches to its island setting make guests feel constantly spoiled, from its canopied poolside lounge chairs to its chocolate granite and indigo decor. Troops of palm trees keep you company while you stroll by water fountains to take a dip in the outdoor pool. Get your heart racing at the gym or drop by for a relaxing massage at the spa. Five restaurants satisfy culinary wishes, and you can grab a drink at one of the welcoming hotel bars. Finish the night accompanying Lady Luck around the casino.
Key facts
  • 412 guestrooms
  • Spa
  • Full-service casino
  • Meeting facilities
  • Concierge
  • Outdoor swimming pool
  • Wi-Fi (fees may apply)
  • 4 on-site restaurants: Ruth's Chris Steak House, Trattoria Italiana, Momoyama, Ciao Mediterranean
  • 2 bars: I Bar and the Ottanta Bar
  • On-site gym
  • Whirlpool and sauna
Neighborhood
Picking up an authentic panama hat from Ole, a custom hat fitter, is just one of the ways to embrace the local culture in historic Old San Juan. Crammed with eateries, shops, boutiques and museums, this is a vibrant community. Caficultura dishes up an excellent breakfast spiked with rum (at your request), making an excellent start to a morning spent at the Eastern side of the area. Take a trip out and zip-line through the El Yunque Rainforest, or go at a more relaxing pace on its lower levels. You'll spot some incredible wildlife, including the charming Puerto Rican parrot.
Hints and tips
Club level rooms are excellent for guests desiring a child-free vacation.

Make sure to try a signature plate of grilled chicken and beans during your visit.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed InterContinental San Juan also booked these hotels.

InterContinental San Juan Rooms

Ocean View Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access
Laguna Room
1 King or 2 double beds. Independent temperature control and air conditioning Hair dyer, iron and ironing board, alarm clock , radio AM/FM Bill / Message viewing, safe deposit box in room, in room movies Oversized desk, direct in-dial lines available, two telephones with speaker and data port In room Wi-Fi Internet access

Amenities

  • Free internet in room
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Internet
Free internet in room
Parking
Parking
Accessibility
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Brailled elevators

Nearby points of interest

  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Ocean Park: 2.1 mi
  • Museo de Arte de Puerto Rico: 3.2 mi
  • Bellas Artes: 3.3 mi
  • Jardin Botanico: 3.6 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.6 mi
  • San Juan Gate: 3.8 mi
  • Fine Arts Cinema: 4.3 mi
  • Puerto Rico Convention Center: 4.9 mi
  • Port of San Juan: 6.1 mi
  • Castillo de San Cristobal: 6.2 mi
  • Castillo San Felipe del Morro: 6.2 mi
  • Fortaleza Street: 6.5 mi
  • Plaza de Armas: 6.6 mi
  • Parque de las Palomas: 6.6 mi
  • Calle del Cristo: 6.7 mi
  • Paseo de la Princesa: 6.7 mi
  • Museo del Nino: 6.7 mi
  • Bacardi Rum Factory: 6.7 mi
  • La Fortaleza - Palacio de Santa Catalina: 6.7 mi
  • El Viejo San Juan (Old San Juan): 6.7 mi
  • San Juan Cathedral (Catedral de San Juan): 7.4 mi
  • Museo de Las Americas: 7.9 mi
  • Arecibo Observatory: 48.6 mi

Dining

La Bodequita
caf and wine bar offering light gourmet breakfast, lunch and evening delights. Open daily from 5:30 a.m. "10 p.m.
I-Bar
the resorts main lobby bar serving the best martinis and cocktails in a contemporary setting. Open daily from 11 a.m. "2 a.m. Also serving local cuisine specialties
Aqua Bar & Grill
light lunch fare and your favorite tropical cocktails. Open 11 a.m."6:30 p.m weekdays and 11 a.m."8:30 p.m weekends.
Ciao Mediterranean Caf
Authentic Mediterranean cuisine offered in an oceanfront setting. Open daily 11 a.m."11:30 p.m.
Momoyama
Traditional Japanese cuisine with Teppanyaki tables and Sushi Bar. Open Monday through Friday from 12 p.m. "3 p.m. and 5 p.m. "10:30 p.m. and Saturday and Sunday from 5 p.m. "10:30 p.m.
Ruths Chris Steak House
open daily 6 p.m.- 10:30 p.m.
Trattoria Italiana
the resorts signature Italian restaurant. Open daily for breakfast from 6:30a.m. - 12 p.m. Dinner from 6 p.m."11 p.m.

Meeting facilities

Meeting Info
Over 18,000 sq. ft of flexible meeting and banquet space. Wireless Internet available throughout our conference center with several choices of bandwidth available.

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (561)

Ratings and reviews for InterContinental San Juan

Overall score

4 / 5
5.01.0
561 out of 561
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4.2
Location:
4.3
Value:
3.8

86% would recommend to a friend.

Sort by:
Review of InterContinental San Juan

Reviewer score

4
5.01.0
David D.
Business
N/A
Jan 25, 2015

InterContinental

Overall good experience, room on the lagoon side a little run down. Toilet broke but was fixed in a day. The staff is friendly, beach very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Convenience store accross the street great money saver on food and beverage. Buffet breakfast at the hotel will run you $65. for two, miss that.

Was this review helpful to you?
Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

4
5.01.0
Thefashiontellr
Business
Brooklyn
Jan 24, 2015

Nice place

It's a nice hotel with a lovely and lively pool. The staff is great! I've stayed here a couple of times but this last time they were doing construction. I'm sure that's done now, but at the time it was a little annoying

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

4
5.01.0
Joanne V.
Business
N/A
Jan 21, 2015

Not a 4 star

The hotel needs renovations namely the bathrooms. Concierge was seldom at their station so I had to do my own research. The food at the Mediterranean cafe was mediocre. The drinks were ok. Breakfast was good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

5
5.01.0
cmaxw
Business
N/A
Jan 21, 2015

Wonderful experience.

My third stay at the InterContinental San Juan, and I have never been disappointed. Great location, amenities, service, and the staff is top rate. Steps to the beach, and a short cab ride to Old San Juan.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

4
5.01.0
RF.829
Business
N/A
Jan 15, 2015

Christmas Vacation

The front desk staff was not very friendly. Nor did they seem to want to be helpful. Other hotel staff were quite nice and helpful. Location was good, very convenient to the airport and right on the beach. The food in the hotel restaurants was even better than expected. But pricey. View from room was beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: In Hotel

Catamaran snorkeling trip was wonderful.

Was this review helpful to you?
Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

4
5.01.0
April tdx
Business
N/A
Jan 14, 2015

Worth the money spent

The hotel is conveniently located near the airport and has a great park, excellent pool,and a nice beach line. The hotel rooms and the lobby were partially renovated with newer furniture at the rooms. However, the door handles and facets at the room were old. Nice dining at the hotel and around. Great vacation for the money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

5
5.01.0
natalia c.
Business
N/A
Jan 9, 2015

great hotel

Amazing location, great amenities, loved staying there! Staff is extremely nice and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

5
5.01.0
Javier P.
Business
Bogota
Jan 6, 2015

Excelent hotel

All was excelent (room, ubication, staff). Cheking and checkout process was easy. No hidden cost.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

5
5.01.0
Thomas H.
Business
N/A
Dec 31, 2014

Christmas Vacation

Great location and superior service. The rooms were comfortable and very clean. The staff went out of their way to make our stay memorable

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of InterContinental San Juan

Reviewer score

3
5.01.0
Bradley L.
Business
Kenmore
Dec 29, 2014

after cruise stay

Ocean view room is large and has great view of beach and ocean. Room feels old and dirty, for a 4-star luxury hotel anyway. Air conditioning is pretty laud at night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top