Been here many times before,good experiances.This time booked 4 rooms,all had major problems.3 had broken air conditioners,1 the door would not shut completly,all were filthy,2 had broken appliances.But worse of all,when the staff was notified,you
got a smile and nothing was done.there 4days never took off our shoes,the floor was so dirty.$190 a nite! never again,at any price. Date of our last visit was march of 2013,and i do mean last!!
Hotel features (5 = best, 1 = worst):
Short walk from hotel
food,shopping,and all sorts of things to do are a short walk from anywhere in Old San Juan.
This is the second time we have stayed here and we love it. We booked four rooms and we were pleasantly surprised that they were all together. The location makes this hotel a great value. It is in the heart of Old San Juan. It is close to both
forts. If your cruise ship is at the pier in Old San Juan, you can easily walk to it with luggage. It is all downhill. We will stay there again.