Hotel El Convento

Everything was wonderful at El Convento! The room was very nice, the staff was extremely friendly and helpful, and the location can't be beat! It really is in the heart of Old San Juna with easy access to shops, restaurants, historical attractions, and great plazas where you can have a drink and people-watch.

Intimate yet spacious hotel with old world charm and European feel. Perfect that chilled bottled water (and coffee) was available 24 hours in the library/terrace area. Located right in the heart of historic Old San Juan but a few streets away from the busier restaurant,bar and shopping area. Short and picturesque walk to the ocean and the famous fortified entrance gate to the town from the waterfront. Fabulous tapas bar attached to the hotel and fine restaurants close by. Service was polite, friendly and speedy. Beautiful ancient tree rises up in the central courtyard bringing nature in doors. Many places to sit and enjoy the beautiful building with a cocktail from the well stocked honor bar in the library. Highly recommended.

The perfect location right in the middle of Old San Juan. Everything is in walking distance. The staff was terrific and the rooms were beautiful. The pool is a small plunge pool, but on the 4th fllor with amazing views of the whole city.

Walking distance to all that is Old San Juan, from the museums to food! The staff is wonderful and very glad to help in any way. This is clearly the best hotel in the old city. I have stayed there before and will do so again.

This hotel is very charming. The rooms are clean, the staff is very accomodating and the location is perfect! It's right in the center of shopping, entertainment, restaurants, and site seeing. I traveled alone and felt very safe at night. The only drawback for me was no beach. I had to take a taxi to the beach and the taxi drivers are not honest when charging cab fare.

Hotel El Convento is a gem. The staff was polite and accomodating. Our room was small, which was not a surprise having been a convent, but clean and comfortable. Nightly wine and cheese hour was a great way to meet other guests while relaxing on the outdoor terrace. The plunge pool was small, but large enough for relaxing or cooling down from an afternoon of sightseeing, the view was amazing, especially at night. We travel fairly often and although this was our first trip to Puerto Rico, we definitely will be going back with the expectation of staying at Hotel El Convento and continuing our exploration of Old San Juan.

We were amazed at the hospitality shown us at Hotel El Convento. While the location is perfect, the building is historic, rooms are charming, etc, it was really the small touches that set this hotel apart. The staff was always helpful but unobtrusive. Water was free from the refigerator in the room or from the 3rd floor common area. There was a nice honor bar where you could grab a soda/mix a drink with all the amenities and write what you took. Daily wine and cheese is not to be missed, suprisingly high quality wine and cheese. The pool (while small) and hot tub were open 24/7. In short, it felt like home away from home. The rooms, public spaces, and restaurants were just as picturesque as the photos make them appear. You can walk to an endless array of great restaurants or shopping, adventure tours pick up right nearby, and there were two different beach resorts with partner agreements if you want that experience. We tried both, one had a very Miami/modern feel, great pools, solid beach, in a different but fun part of town. The other had hammocks on the beach and a gorgeous beach with more of a traditional beach resort feel. They can link back to your El Convento account and assign you a "fake" room number so you can eat/drink at these other hotels without worrying about cash or credit cards. In short, we really couldn't have been happier with our stay here and will definitely be coming back.

Absolutely beautiful hotel. It is an old Convent that has been converted into a hotel. The building is beautiful as are the rooms. The staff was friendly. There is a nice wine & cheese hour in the early evening, free coffee/tea/water all day, 2 free computers with internet, a small pool & hot-tub on the roof deck, roof deck with nice views of city & water, I could go on and on.

The people who work at this hotel are fabulous! We found people friendly in general in PR but the staff here really are the most. The room wasn't huge but was bigger than I expected it to be. We had a nice little view overlooking the plaza and cathedral. Beware of the balcony railing! Ours was falling off. It was a lovely room. This is definitely a "luxury" hotel and a big splurge for me. It's high end without you feeling afraid to touch anything. Very comfy with a big TV and a Bose radio. Plenty of outlets. Other areas of the hotel are just as great. A wonderful terrace off the "honesty" bar where you get your own drinks and write it down. Free coffee, too! The pool is just a plunge pool so don't think you'll do a lot of swimming in it. The Tapas bar in the hotel has great food. I'm in the food industry so I'm pretty picky. Try the Tres Leches cake for dessert! I had one every night we were there! The breakfast/lunch restaurant is less exciting but the Cuban sandwiches are good and you'll have fun keeping the birds off your table and watching the lizards crawl around. Great location!! Old San Juan is small and easy to walk around. Also, there's lots of government buildings around and lots of police. From El Convento it is an easy walk to both forts, all the museums, restaurants and everything else in OSJ. Seriously, you couldn't ask for a better location to explore.

this hotel is so amazing, the staff are so friendly and helpful! Everything is in walking distance, walked to all historical locations or took the free trolley. the food at pizza la birra is awesome in hotel. love the people of old san juan!!!!