Hotel El Convento

4 stars
100 Calle Cristo, Old San Juan, 00901
Hotel Overview
Reviewer score
4.5
out of 5
145 reviews
A Little Gem

This hotel is quaint, well kept, extremely clean and is managed by a staff that is efficient,... See full review

  • Mrs.Teacher
  • Oct 3, 2014
Incredible experience!!!

Had high expectations for this hotel based on other reviews, but it surpassed them by a mile!! The... See full review

  • franmaryann
  • Sep 16, 2014

With a wealth of history, rustic decor and charming details, it's easy to see why Hotel El Convento was chosen by Condo Nast Traveler as one of the 'Top 10 Hotels in the Caribbean'. Situated in Old San Juan, this boutique luxury hotel makes guests feel equally relaxed and spoiled. With the daily manager's reception offering hors d'oeuvres and cocktails for guests, the hotel also shows off three restaurants, a rooftop plunge pool and a veranda terrace.

Key facts

  • Complimentary Wi-Fi
  • Plush slippers and bathrobes
  • Flat panel 37-inch TV and Bose Radio
  • Goose-down pillows
  • In-room refrigerator containing free bottled water
  • Handicapped-accessible rooms available
  • Two-cup coffeemaker with premium Alto Grande coffee
  • Plunge pool and Jacuzzi that overlook the San Juan Bay
  • Fitness center
  • Business center with 7 meeting rooms
  • 24-hour valet parking
  • Club that offers beach and pool privileges at two sister properties
  • Aromatherapy, massages and facials available upon request
  • Room service offered throughout the day
  • Dry cleaning service and coin-operated laundry facilities

Neighborhood

Guests are only steps away from the perpetually vibrant atmosphere in the heart of Puerto Rico, where they'll discover restaurants, bars and galleries. Make your way down to the piers from which many cruise ships depart, or take a quick drive to Condado Beach or Isla Verde Beach. Just across the way, you will find the iconic Cathedral of San Juan Bautista.

Hints and tips

If you'd like a cocktail with freshly-picked garnish, order a beverage that features an ingredient from the hotel's herb and fruit garden.

The helpful staff members are happy to fulfil any requirements you may have.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel El Convento Rooms

Queen Deluxe Room
Queen Deluxe Room includes: One queen bed and City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).
Vista Room
Vista Room includes: One Queen bed with full view of San Juan Bay from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room($35 extra nightly charge).
Double Deluxe Room
Double Deluxe Room includes: Two double beds with City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed not allowed in room.
Superior Room
Superior Room includes: One queen bed or two twin beds (run of house)and limited view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).

Amenities

  • Free internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Handicapped parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

Hotel Map

18.4659 -66.1184
Area served
Old San Juan, Condado, Hato Rey, Rio Piedras, Guaynabo, Bayamon, Isla Verde.
Nearby airports
Luis Munoz Marin International Airport (SJU): Approximate driving time is 20 minutes and distance is 9 miles.
Area description
The hotel's location in historic Old San Juan makes walking the best way around to the numerous shops, restaurants, and historic sites. Hopping on and off the district's open-air trolleys is free. Nearby attractions: San Juan Cathedral - across street / San Juan Gate - 1 block / Puerto Rico Indian Museum - 1 block / La Fortaleza (governor's mansion) - 2 blocks / Casa Blanca museum & garden - 2 blocks / African Heritage Museum - 3 blocks / Pablo Casals Museum - 3 blocks / San Felipe del Morro fortress - 0.5 mile / San Cristobal Castle - 0.5 mile / Plaza Las Americas (shopping, dining) - 7 miles / Pinones forest (bicycling, hiking, surfing) - 12 miles / El Yunque Rainforest - 31 miles.

Nearby points of interest

  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo de Las Americas: 2.6 mi
  • San Juan Gate: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.1 mi
  • Bellas Artes: 3.4 mi
  • Museo de Arte de Puerto Rico: 3.5 mi
  • Ocean Park: 4.6 mi
  • Jardin Botanico: 6.1 mi
  • Arecibo Observatory: 42.5 mi

Dining

Pizza E Birra
Pizza e Birra offers a taste of classic Italian and American-Italian dishes, but the main attraction is definitely Pizza perfection. For the perfect combination Pizza e Birra features over 20 different craft beers from all over the world. The Pizzeria embodies all the eclectic elements that characterize the cobblestone city, with a cool modern spark
Patio del Nispero
Shaded by Hotel El Convento's famous 300-year old nispero fruit tree, Patio del Nispero is located on the ground floor of the stately open-air courtyard in the hotel. Open for breakfast, lunch and dinner daily, Patio del Nispero is a welcome culinary treat serving international gourmet fare in casual yet elegant surroundings. From the best banana nut pancakes,to creative and hearty sandwiches and salads, with even traditional Puerto Rican dishes, alfresco dining has never been more tasteful!
El Picoteo
There's something cooking in Old San Juan where the food is inventive, the service never misses a beat, and the wine list is exceptional. The atmosphere at El Picoteo is all about food and mood. Hot or cold, tapas warm you up for mas tapas de picotear. El Picoteo offers a cornucopia of choice without parallel on the island. After a sampling of delectable tapas, try the paella - voted best on the island! The gazpacho, tortillas, empanadillas, croquetas, specialty pizzas are all fantastico. The wine list fills classic bistro slots with imaginative producers and delectable desserts round out the eclectic menu. This is the place that defines the tapas and paella experience.

Meeting facilities

Meeting Info
Hotel El Convento offers superb meeting and banquet facilities. With close proximity to the financial center in San Juan, and 7 multi-use meeting rooms of varying sizes, the hotel is the perfect venue for banquets, charity events, and high-level corporate affairs. The 2700 sq. ft. Salon Campeche is a spectacular ballroom and can accommodate from 250 - 300 people for classroom/banquet seating. For smaller gatherings and corporate functions, choose from Salon Oller which accommodates 75 people for a seated event; Salon Paoli, perfect for a group of 50; Salon Zafiro, for a group of 35, the Executive Boardroom which seats 12. Two additional rooms are available for up to 40 people. The hotel has every amenity the business traveler needs to assure a successful trip from audiovisual facilities, computer ports, dual-line data port phones in each guest and banquet room, Internet access, and valet parking. Restaurants are located within the hotel and we also provide expert catering services.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (145)

Ratings and reviews for Hotel El Convento

Overall score

4.5 / 5
5.01.0
145 out of 145
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.8
Value:
4.3

97% would recommend to a friend.

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Joseph721
Business
Virginia
Feb 8, 2014

Perfect Old San Juan Location

If your looking for the atypical resort hotel on the beach this hotel is not for you; although you can take a short taxi ride to their sister hotel on the beach. El Convento is located near everything; shopping, restaurants, both forts and the harbor.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Verda Mesa is a dining experience! Only open 6pm - 10pm

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Review of Hotel El Convento

Reviewer score

5
5.01.0
the solo travelist
Business
California
Mar 9, 2014

Small Luxury. .

5 star treatment every step of the way! Made the trip personal and even better : )

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

5
5.01.0
lillyrose
Business
East Norwich, New York
Mar 15, 2010

Old world elegance with a friendly face

Intimate yet spacious hotel with old world charm and European feel. Perfect that chilled bottled water (and coffee) was available 24 hours in the library/terrace area. Located right in the heart of historic Old San Juan but a few streets away from the busier restaurant,bar and shopping area. Short and picturesque walk to the ocean and the famous fortified entrance gate to the town from the waterfront. Fabulous tapas bar attached to the hotel and fine restaurants close by. Service was polite, friendly and speedy. Beautiful ancient tree rises up in the central courtyard bringing nature in doors. Many places to sit and enjoy the beautiful building with a cocktail from the well stocked honor bar in the library. Highly recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Try the tapas bar adjacent to the hotel. Excellent late night coffee too.

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Anonymous
Business
Silver Spring, MD
Aug 30, 2010

Great Hotel !

This hotel is very charming. The rooms are clean, the staff is very accomodating and the location is perfect! It's right in the center of shopping, entertainment, restaurants, and site seeing. I traveled alone and felt very safe at night. The only drawback for me was no beach. I had to take a taxi to the beach and the taxi drivers are not honest when charging cab fare.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Everything is close; you will never get bored!

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Anonymous
Business
Boston, MA
Sep 29, 2010

A Gem

Hotel El Convento is a gem. The staff was polite and accomodating. Our room was small, which was not a surprise having been a convent, but clean and comfortable. Nightly wine and cheese hour was a great way to meet other guests while relaxing on the outdoor terrace. The plunge pool was small, but large enough for relaxing or cooling down from an afternoon of sightseeing, the view was amazing, especially at night. We travel fairly often and although this was our first trip to Puerto Rico, we definitely will be going back with the expectation of staying at Hotel El Convento and continuing our exploration of Old San Juan.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Long walk from hotel

The food at Dragonfly was awesome.

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Anonymous
Business
Pearl River, New York
Feb 28, 2011

Best hotel in old San Juan

I attended a wedding at the Cathedral on the other side of the street. The reception was at the El Convento. It was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

5
5.01.0
black barbie
Business
Wherever the Army sends me....
Jul 8, 2011

Relaxing vacation of my dreams

The ambiance with the inner courtyard filled with plants and trees was lovely. The employess were gracious and helpful. They had a room by the checkin to store my luggage after checkout since my flight didn't leave till the afternoon. The room I reserved wasn't available the day I got there, but they had it the next day and moved all my luggage for me while I was on a tour. The room had a high ceiling, flat screen TV, fresh plants, super comfy bed, clean bathroom, Aveda toiletries, and twice daily maid service with turndown & chocolates at night. The location was great for day trips and nightlife, (El Batery on the next block had the best prices for drinks and open till...? I still spent a good amount on cab fare and transportation for activities and some nightlife, but hey, all the good things aren't in one place. You can walk to El Morro and El Cristobal Forts , and there is a little square with tasty food, try the Arepas con camarones, sort of like a fried corn pocket filled with shrimp, delicious, and of course piraguas (gelatos/snow cones). The El Picoteo had tasty food, and the wine and cheese reception every evening was a lovely way to meet guests from all over the world and exchange travel tips. The only thing missing from this hotel is a beachfront and it would be perfect! This was the trip of my dreams, and even though I don't usually spend this much for a hotel, I don't regret it. I hope to return someday!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

El Morro, the Old Gate, Paseo de la Princesa and San Juan Cathedral all close by. There is usually someone in the little park facing the entrnce playing guitar and singing something lively or romantic. On Saturday watch the oodles of wedding processions trooping and out of Old San Juan Cathedral where J Lo and Marc Anthony got married. Ponce de Leon's remains are there as well as St. Pius.

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Review of Hotel El Convento

Reviewer score

5
5.01.0
black barbie
Business
Chicago, IL
Jul 20, 2011

Heaven!

Perfect location, we walked everywhere. No need for a rental car if all you want to do is hang out in Old San Juan (where most things are anyway). Beautiful hotel, great staff, just awesome. And you get hotel/beach passes to their equally gorgeous hotel La Concha in Condado if you want ocean for the day. Can't wait to go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

El Morro!

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Karly
Business
Raleigh, NC
Oct 25, 2011

Living history

We really enjoyed staying at El Covento. The staff was extremely helpful, anticipating requests. The room was absolutely lovely, and staying in an old convent provided a feeling of living history, although with the addition of air conditioning. The location could not have been better, as it was possible to walk everywhere in Old San Juan.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Emerald Isle on Calle Fortalezza is a locally owned jewelry business with lovely, reasonably priced pieces. The owner, Lawrence, is very customer service-oriented.

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Wish I were there
Business
Louisiana, USA
Oct 25, 2011

Romantic getaway

If your staying in Old San Juan there is no better place than this romantic renovated old convent. Ammenaties and cleanliness complement the hotel's historic charm. Pool and excercise room make good use of limited space and are quaint/up-to-date. Entire staff were courteous, helpful and friendly. The complementary evening wine and cheese was a good place to begin your evening and meet other guests. My wife and I will definelty return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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