$165 Avg/night
Rate and special offer based on Check-in: Sep 7, 2015 Check-out: Sep 9, 2015

Hotel El Convento

4 stars
View map of 100 Calle Cristo, Old San Juan, 00901

Hotel Overview

Ratings and reviews for Hotel El Convento

Overall score

4.5 / 5
5.01.0
151 out of 151
Amenities:
4.4
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.5
Location:
4.8
Value:
4.3

96% would recommend to a friend.

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Review of Hotel El Convento

Reviewer score

5
5.01.0
2011glide
Couples
Deland FL
Apr 30, 2012

Hotel El Convento Old San Juan

Positives: This was one of the best hotel stays we have ever had. The hotel is old but in excellent shape, located in the center of Old SJ and in walking distance to all parts of the old city. Staff excellent. Do not expect new hotel room size though. A/C worked great in room. Negatives: Parking at hotel $25/ day for guests. Friday night price triple any other day! Friday night noisey as they have ladies night in one of the restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Dining tip: In Hotel

Hotel food was as good as any place outside!

Review of Hotel El Convento

Reviewer score

5
5.01.0
DiandT
Couples
Cleveland, OH, USA
Apr 28, 2012

Beautiful, historic

Hotel was an historic and very friendly respite. Location was great, staff was superb. The restaurants were nice, especially the sangria!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel El Convento

Reviewer score

5
5.01.0
AmyNY
Couples
Westchester, NY
Apr 8, 2012

Beautiful, historic hotel in Old San Juan

Gorgeous building, beautiful arch-ways, with an interior courtyard...very romantic. Helpful, friendly staff. Excellent restaurants. Would definitely go back in a heartbeat! Right in the city, you can walk to everything. Take a cab to one of the hotel's sister facilities when you want a day at the beach/larger pool. The rooftop pool is small at El Convento, but great to cool off after a day of sight-seeing. Can't wait to return!!!!!! Would highly recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel El Convento

Reviewer score

4
5.01.0
T. Glenn
Couples
Coral Springs, FL
Apr 2, 2012

Great Hotel, Great Location

Perfect Location. Walking distance from Forts, shopping, & many restaurants. 1st floor bar stays open late night, & the drinks are great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Money-saving tip: Not Applicable

Do not rent a car unless you want a headache. Streets are narrow & everyone drives crazy...

Review of Hotel El Convento

Reviewer score

5
5.01.0
Vida
Family
Oak Park, IL, USA
Mar 27, 2012

Fantastic Family getaway

I love this hotel!!!!!!!! Amazing service and beautiful location!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Hotel El Convento

Reviewer score

4
5.01.0
Two Jays
Couples
Manhattan, New York, NY, USA
Mar 21, 2012

Nice Long Weekend In Old San Juan...except

Hotel nice. Location great. Excellent wine/cheese reception in early evening. Except...the room service was terrible. It might take hours for coffee. Only one staff person at front desk, clearly inadequate, when you would ask for assistance they said someone would call your room and no one would. Worst of all...NO kidding...a peice of jewlery was taken from the room and no one at the hotel cared much. After going back to the lobby and calling numerous times someone finally (two hours later) spoke with me and kindly refunded on night's stay. But I never felt they really cared about my level of comfort and need for assistance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Couples

Money-saving tip: Short walk from hotel

If you want beaches don't take cabs from hotel. Go to main plaza and take trolley or municipal buses. One fifth the price, and easy.

Review of Hotel El Convento

Reviewer score

5
5.01.0
reviewer.g
Couples
Chicago, IL, USA
Dec 18, 2011

Perfection

Even with an extra hour and a half wait checking-in (our room wasn't ready and the check-in time kept being pushed back), our stay was perfection. Our room was grand with large windows looking out onto Catedral de San Juan Bautista. What a view! The staff was helpful and the complimentary drinks/bottled water a plus, but the nightly complimentary wine and cheese reception was our favorite part. It is not to be missed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Couples

Review of Hotel El Convento

Reviewer score

5
5.01.0
Pauli
Couples
Wisconsin, USA
Dec 5, 2011

Traditional and romantic

A perfect place to relax. Great onsite restaurants and pleasant staff

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel El Convento

Reviewer score

5
5.01.0
Wdrewa
Austin, TX
Nov 7, 2011

Amazing boutique hotel with great history

Upon arriving at El Convento, we couldn't have been more happy. The staff is so helpful. The restaurants in the hotel are excellent. Can't wait until my next trip back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Dining tip: Short walk from hotel

Don't miss tapas at Picoteo, or dinner at Marmalade.

Review of Hotel El Convento

Reviewer score

5
5.01.0
Karly
Family
Raleigh, NC
Oct 25, 2011

Living history

We really enjoyed staying at El Covento. The staff was extremely helpful, anticipating requests. The room was absolutely lovely, and staying in an old convent provided a feeling of living history, although with the addition of air conditioning. The location could not have been better, as it was possible to walk everywhere in Old San Juan.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Shopping tip: Short walk from hotel

Emerald Isle on Calle Fortalezza is a locally owned jewelry business with lovely, reasonably priced pieces. The owner, Lawrence, is very customer service-oriented.

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