$200 Avg/night
Rate based on Check-in: Jan 19, 2015 Check-out: Jan 20, 2015

Hotel El Convento

4 stars
100 Calle Cristo, Old San Juan, 00901
Best In Stay
Hotel Overview
Reviewer score
4.5
out of 5
147 reviews
Nice Getaway

This is our 3rd time staying at this location. It has never fell short from my expectations. The... See full review

  • Sir Lumpsalot
  • Nov 19, 2014
A Little Gem

This hotel is quaint, well kept, extremely clean and is managed by a staff that is efficient,... See full review

  • Mrs.Teacher
  • Oct 3, 2014

With a wealth of history, rustic decor and charming details, it's easy to see why Hotel El Convento was chosen by Condo Nast Traveler as one of the 'Top 10 Hotels in the Caribbean'. Situated in Old San Juan, this boutique luxury hotel makes guests feel equally relaxed and spoiled. With the daily manager's reception offering hors d'oeuvres and cocktails for guests, the hotel also shows off three restaurants, a rooftop plunge pool and a veranda terrace.

Key facts

  • Complimentary Wi-Fi
  • Plush slippers and bathrobes
  • Flat panel 37-inch TV and Bose Radio
  • Goose-down pillows
  • In-room refrigerator containing free bottled water
  • Handicapped-accessible rooms available
  • Two-cup coffeemaker with premium Alto Grande coffee
  • Plunge pool and Jacuzzi that overlook the San Juan Bay
  • Fitness center
  • Business center with 7 meeting rooms
  • 24-hour valet parking
  • Club that offers beach and pool privileges at two sister properties
  • Aromatherapy, massages and facials available upon request
  • Room service offered throughout the day
  • Dry cleaning service and coin-operated laundry facilities

Neighborhood

Guests are only steps away from the perpetually vibrant atmosphere in the heart of Puerto Rico, where they'll discover restaurants, bars and galleries. Make your way down to the piers from which many cruise ships depart, or take a quick drive to Condado Beach or Isla Verde Beach. Just across the way, you will find the iconic Cathedral of San Juan Bautista.

Hints and tips

If you'd like a cocktail with freshly-picked garnish, order a beverage that features an ingredient from the hotel's herb and fruit garden.

The helpful staff members are happy to fulfil any requirements you may have.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Hotel El Convento also booked these hotels.

Reviewer score 3.5 out of 5
Reviewer score 3.9 out of 5
Reviewer score 4.4 out of 5

Hotel El Convento Rooms

Queen Deluxe Room
Queen Deluxe Room includes: One queen bed and City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).
Vista Room
Vista Room includes: One Queen bed with full view of San Juan Bay from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room($35 extra nightly charge).
Double Deluxe Room
Double Deluxe Room includes: Two double beds with City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed not allowed in room.
Superior Room
Superior Room includes: One queen bed or two twin beds (run of house)and limited view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).

Amenities

  • Free internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Handicapped parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

Nearby points of interest

  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo de Las Americas: 2.6 mi
  • San Juan Gate: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.1 mi
  • Bellas Artes: 3.4 mi
  • Museo de Arte de Puerto Rico: 3.5 mi
  • Ocean Park: 4.6 mi
  • Jardin Botanico: 6.1 mi
  • Arecibo Observatory: 42.5 mi

Meeting facilities

Meeting Info
Hotel El Convento offers superb meeting and banquet facilities. With close proximity to the financial center in San Juan, and 7 multi-use meeting rooms of varying sizes, the hotel is the perfect venue for banquets, charity events, and high-level corporate affairs. The 2700 sq. ft. Salon Campeche is a spectacular ballroom and can accommodate from 250 - 300 people for classroom/banquet seating. For smaller gatherings and corporate functions, choose from Salon Oller which accommodates 75 people for a seated event; Salon Paoli, perfect for a group of 50; Salon Zafiro, for a group of 35, the Executive Boardroom which seats 12. Two additional rooms are available for up to 40 people. The hotel has every amenity the business traveler needs to assure a successful trip from audiovisual facilities, computer ports, dual-line data port phones in each guest and banquet room, Internet access, and valet parking. Restaurants are located within the hotel and we also provide expert catering services.

Dining

Pizza E Birra
Pizza e Birra offers a taste of classic Italian and American-Italian dishes, but the main attraction is definitely Pizza perfection. For the perfect combination Pizza e Birra features over 20 different craft beers from all over the world. The Pizzeria embodies all the eclectic elements that characterize the cobblestone city, with a cool modern spark
Patio del Nispero
Shaded by Hotel El Convento's famous 300-year old nispero fruit tree, Patio del Nispero is located on the ground floor of the stately open-air courtyard in the hotel. Open for breakfast, lunch and dinner daily, Patio del Nispero is a welcome culinary treat serving international gourmet fare in casual yet elegant surroundings. From the best banana nut pancakes,to creative and hearty sandwiches and salads, with even traditional Puerto Rican dishes, alfresco dining has never been more tasteful!
El Picoteo
There's something cooking in Old San Juan where the food is inventive, the service never misses a beat, and the wine list is exceptional. The atmosphere at El Picoteo is all about food and mood. Hot or cold, tapas warm you up for mas tapas de picotear. El Picoteo offers a cornucopia of choice without parallel on the island. After a sampling of delectable tapas, try the paella - voted best on the island! The gazpacho, tortillas, empanadillas, croquetas, specialty pizzas are all fantastico. The wine list fills classic bistro slots with imaginative producers and delectable desserts round out the eclectic menu. This is the place that defines the tapas and paella experience.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (147)

Ratings and reviews for Hotel El Convento

Overall score

4.5 / 5
5.01.0
147 out of 147
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.8
Value:
4.3

97% would recommend to a friend.

Sort by:
Review of Hotel El Convento

Reviewer score

4
5.01.0
Nuyorkrican1
Business
New York City
Aug 13, 2011

Quaint Hotel, Great Location!

El Convento was a great choice for us because of it's unique history and great location in the heart of Old San Juan. The rooms were very confortable and well kept. The staff kept the room neat and clean. Although the food was pricey the open air ambiance was nice and the service was good. The roof top pool and hot tub were great. I would definitely go back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Nice, less expensive restaurants a short walk from the hotel.

Was this review helpful to you?
Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

3
5.01.0
Rusty Shackleford
Business
Arlen, TX
Aug 4, 2011

Hotel El Convento, Old San Juan, PR

The check-in was a nightmare. Absolutely unorganized and unprofessional. When you pay in full and in advance, there should not be any reason to not have a room available for check-in upon arrival. Aside from that, the rest of the stay/staff was good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

5
5.01.0
Pearce Sterling
Business
Orange County, CA
Jul 29, 2011

Quiet Elegance

Just returned from a beautiful week stay at the Hotel el Convento in Old San Juan. I researched several hotels before selecting El Convento and I was not disappointed. El Convento offers beautiful surroundings, a top notched gracious staff and 3 delicious restaurants. The room was large, comfortable and accommodated two very nicely. There were 3 weddings throughout our stay but one would not noticed it in our 1st floor room. Uniquely El Convento offered a wine & cheese cocktail hour which had a vast collection of wine, beer & cheese. The hotel is within walking distance to both forts Cristobal & Felipe. An added bonus is the solo guitarist singing in the courtyard in front of the hotel, adding to the true Puerto Rico experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

If you are in the mood for salsa dancing, check out both Latin Roots and Nuyorican Cafe (open Thursday thru Saturday). Dancing and listening to live salsa music is a pure treat!

Was this review helpful to you?
Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

5
5.01.0
black barbie
Business
Chicago, IL
Jul 20, 2011

Heaven!

Perfect location, we walked everywhere. No need for a rental car if all you want to do is hang out in Old San Juan (where most things are anyway). Beautiful hotel, great staff, just awesome. And you get hotel/beach passes to their equally gorgeous hotel La Concha in Condado if you want ocean for the day. Can't wait to go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

El Morro!

Was this review helpful to you?
Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

5
5.01.0
Anonymous
Business
Houston, TX
Jul 15, 2011

Fantastic for couples.

Romantic ambient, with a friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Right in the heart of Old San Juan, you can take the Trole (for free) or walk throughout Old San Juan.

Was this review helpful to you?
Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

5
5.01.0
black barbie
Business
Wherever the Army sends me....
Jul 8, 2011

Relaxing vacation of my dreams

The ambiance with the inner courtyard filled with plants and trees was lovely. The employess were gracious and helpful. They had a room by the checkin to store my luggage after checkout since my flight didn't leave till the afternoon. The room I reserved wasn't available the day I got there, but they had it the next day and moved all my luggage for me while I was on a tour. The room had a high ceiling, flat screen TV, fresh plants, super comfy bed, clean bathroom, Aveda toiletries, and twice daily maid service with turndown & chocolates at night. The location was great for day trips and nightlife, (El Batery on the next block had the best prices for drinks and open till...? I still spent a good amount on cab fare and transportation for activities and some nightlife, but hey, all the good things aren't in one place. You can walk to El Morro and El Cristobal Forts , and there is a little square with tasty food, try the Arepas con camarones, sort of like a fried corn pocket filled with shrimp, delicious, and of course piraguas (gelatos/snow cones). The El Picoteo had tasty food, and the wine and cheese reception every evening was a lovely way to meet guests from all over the world and exchange travel tips. The only thing missing from this hotel is a beachfront and it would be perfect! This was the trip of my dreams, and even though I don't usually spend this much for a hotel, I don't regret it. I hope to return someday!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

El Morro, the Old Gate, Paseo de la Princesa and San Juan Cathedral all close by. There is usually someone in the little park facing the entrnce playing guitar and singing something lively or romantic. On Saturday watch the oodles of wedding processions trooping and out of Old San Juan Cathedral where J Lo and Marc Anthony got married. Ponce de Leon's remains are there as well as St. Pius.

Was this review helpful to you?
Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

4
5.01.0
Alfred the traveler
Business
Miami,Fl
Jul 5, 2011

4th of July weekend

The staff was very attentive and the hotel was right in the heart of old san Juan we walk to museums, boutiques and restaurats in a matter of seconds.our room was on the 5Th floor and we have a beautiful view of the San Juan Bay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

is very well located right in the heart of attractions, dining and shopping

Was this review helpful to you?
Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

3
5.01.0
Anonymous
Business
New York, NY
Jul 3, 2011

Pleasant but not lunxury

I was under the impression for friends who had visited that El Convento was a luxury hotel. While is it is quite quaint and aesthetically impressive, it is by no means a luxury hotel. Luxury hotel connotes not just amazing amenities but also high quality service. Multiple times we had to call down for towels and to have housekeeping service come by. This shouldn't happen in a luxury hotel. We were supposed to have a Vista view - but could barely see the water from our room's window. The place is more old than antique to be honest. I would have preferred to stay that their sister resort, La Concha on Condado Beach. The pool is absolutely tiny so if you enjoy swimming do not stay here. The one positive is that the crowd here is well-mannered and not rowdy. Also, Old San Juan is very easy to navigate so the location is great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

3
5.01.0
BlkXican
Business
San Fernando, CA
Jun 30, 2011

Nice hotel in a Fantastic location

It's location is great. You're at walking distance to everything in Old San Juan. I loved its architecture, ambiance, and the restaurants it has. The room was nice but there was some cleanliness issues. It seemed as though the staff only cleans the surface or what's visible to they eye. If it considers to be a luxury hotel, staff should be more thorough. There was an issue with the iron and it ruined my $300 shirt. They did not do anything about but bring me another broken iron. Wasn't pleased at all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

4
5.01.0
PRFAN
Business
Sun City, CA
Jun 7, 2011

"The Best Cultural Experience"

The hotel is definitely in a class all it's own. It is full of character and charm. The food was amazing. We also took advantage of El Convento's partner hotel La Concha located in El Condado. We were able to lounge by the pool and make use of their private beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top