$200 Avg/night
Rate based on Check-in: Jan 19, 2015 Check-out: Jan 20, 2015

Hotel El Convento

4 stars
100 Calle Cristo, Old San Juan, 00901
Best In Stay
Hotel Overview
Reviewer score
4.5
out of 5
148 reviews
Even better than we could have imagined

This hotel was one of the best hotels I have ever stayed in. The location was perfect right in the... See full review

  • JTQ23
  • Dec 19, 2014
Nice Getaway

This is our 3rd time staying at this location. It has never fell short from my expectations. The... See full review

  • Sir Lumpsalot
  • Nov 19, 2014

With a wealth of history, rustic decor and charming details, it's easy to see why Hotel El Convento was chosen by Condo Nast Traveler as one of the 'Top 10 Hotels in the Caribbean'. Situated in Old San Juan, this boutique luxury hotel makes guests feel equally relaxed and spoiled. With the daily manager's reception offering hors d'oeuvres and cocktails for guests, the hotel also shows off three restaurants, a rooftop plunge pool and a veranda terrace.

Key facts

  • Complimentary Wi-Fi
  • Plush slippers and bathrobes
  • Flat panel 37-inch TV and Bose Radio
  • Goose-down pillows
  • In-room refrigerator containing free bottled water
  • Handicapped-accessible rooms available
  • Two-cup coffeemaker with premium Alto Grande coffee
  • Plunge pool and Jacuzzi that overlook the San Juan Bay
  • Fitness center
  • Business center with 7 meeting rooms
  • 24-hour valet parking
  • Club that offers beach and pool privileges at two sister properties
  • Aromatherapy, massages and facials available upon request
  • Room service offered throughout the day
  • Dry cleaning service and coin-operated laundry facilities

Neighborhood

Guests are only steps away from the perpetually vibrant atmosphere in the heart of Puerto Rico, where they'll discover restaurants, bars and galleries. Make your way down to the piers from which many cruise ships depart, or take a quick drive to Condado Beach or Isla Verde Beach. Just across the way, you will find the iconic Cathedral of San Juan Bautista.

Hints and tips

If you'd like a cocktail with freshly-picked garnish, order a beverage that features an ingredient from the hotel's herb and fruit garden.

The helpful staff members are happy to fulfil any requirements you may have.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Hotel El Convento Rooms

Queen Deluxe Room
Queen Deluxe Room includes: One queen bed and City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).
Vista Room
Vista Room includes: One Queen bed with full view of San Juan Bay from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room($35 extra nightly charge).
Double Deluxe Room
Double Deluxe Room includes: Two double beds with City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed not allowed in room.
Superior Room
Superior Room includes: One queen bed or two twin beds (run of house)and limited view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).

Amenities

  • Free internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Handicapped parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

Nearby points of interest

  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo de Las Americas: 2.6 mi
  • San Juan Gate: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.1 mi
  • Bellas Artes: 3.4 mi
  • Museo de Arte de Puerto Rico: 3.5 mi
  • Ocean Park: 4.6 mi
  • Jardin Botanico: 6.1 mi
  • Arecibo Observatory: 42.5 mi

Dining

Pizza E Birra
Pizza e Birra offers a taste of classic Italian and American-Italian dishes, but the main attraction is definitely Pizza perfection. For the perfect combination Pizza e Birra features over 20 different craft beers from all over the world. The Pizzeria embodies all the eclectic elements that characterize the cobblestone city, with a cool modern spark
Patio del Nispero
Shaded by Hotel El Convento's famous 300-year old nispero fruit tree, Patio del Nispero is located on the ground floor of the stately open-air courtyard in the hotel. Open for breakfast, lunch and dinner daily, Patio del Nispero is a welcome culinary treat serving international gourmet fare in casual yet elegant surroundings. From the best banana nut pancakes,to creative and hearty sandwiches and salads, with even traditional Puerto Rican dishes, alfresco dining has never been more tasteful!
El Picoteo
There's something cooking in Old San Juan where the food is inventive, the service never misses a beat, and the wine list is exceptional. The atmosphere at El Picoteo is all about food and mood. Hot or cold, tapas warm you up for mas tapas de picotear. El Picoteo offers a cornucopia of choice without parallel on the island. After a sampling of delectable tapas, try the paella - voted best on the island! The gazpacho, tortillas, empanadillas, croquetas, specialty pizzas are all fantastico. The wine list fills classic bistro slots with imaginative producers and delectable desserts round out the eclectic menu. This is the place that defines the tapas and paella experience.

Meeting facilities

Meeting Info
Hotel El Convento offers superb meeting and banquet facilities. With close proximity to the financial center in San Juan, and 7 multi-use meeting rooms of varying sizes, the hotel is the perfect venue for banquets, charity events, and high-level corporate affairs. The 2700 sq. ft. Salon Campeche is a spectacular ballroom and can accommodate from 250 - 300 people for classroom/banquet seating. For smaller gatherings and corporate functions, choose from Salon Oller which accommodates 75 people for a seated event; Salon Paoli, perfect for a group of 50; Salon Zafiro, for a group of 35, the Executive Boardroom which seats 12. Two additional rooms are available for up to 40 people. The hotel has every amenity the business traveler needs to assure a successful trip from audiovisual facilities, computer ports, dual-line data port phones in each guest and banquet room, Internet access, and valet parking. Restaurants are located within the hotel and we also provide expert catering services.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (148)

Ratings and reviews for Hotel El Convento

Overall score

4.5 / 5
5.01.0
148 out of 148
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.8
Value:
4.3

97% would recommend to a friend.

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Review of Hotel El Convento

Reviewer score

4
5.01.0
Jackie B
Business
McHenry, IL
Jun 25, 2012

summer vacation

I loved the ambiance of this hotel! You'll love it to

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Loved the shops close to the hotel

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Madre 11215
Business
Park Slope, New York
Jun 13, 2012

Five Stars for El Convento

Perfect setting in Old San Juan--near Morro Castle, Museums. Free internet, great Wine and Cheese Hour. Great for couples, friends hanging out. Roof top poor. Vouchers for two beach hotels. Beautiful Sunday church service across from hotel. Take the free trolley for tour of the Old City. The hotel does not tell you about "free" trolley. The rum factory is a blast, take the ferry to Catano and then $3 van ride to rum factory. This hotel does not give discount vouchers nor does the visitor's center. Go on line before travelling to San Juan for those. Have a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

5
5.01.0
NYC ChrisMO
Business
NYC
May 22, 2012

Great small "old world" hotel

After a warm and personal welcome, I enjoyed 5 nights at this magical hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Ben and Jerrys warm cones up the hill!

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Review of Hotel El Convento

Reviewer score

5
5.01.0
2011glide
Business
Deland FL
Apr 30, 2012

Hotel El Convento Old San Juan

Positives: This was one of the best hotel stays we have ever had. The hotel is old but in excellent shape, located in the center of Old SJ and in walking distance to all parts of the old city. Staff excellent. Do not expect new hotel room size though. A/C worked great in room. Negatives: Parking at hotel $25/ day for guests. Friday night price triple any other day! Friday night noisey as they have ladies night in one of the restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Hotel food was as good as any place outside!

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Review of Hotel El Convento

Reviewer score

5
5.01.0
DiandT
Business
Cleveland, OH, USA
Apr 28, 2012

Beautiful, historic

Hotel was an historic and very friendly respite. Location was great, staff was superb. The restaurants were nice, especially the sangria!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

5
5.01.0
AmyNY
Business
Westchester, NY
Apr 8, 2012

Beautiful, historic hotel in Old San Juan

Gorgeous building, beautiful arch-ways, with an interior courtyard...very romantic. Helpful, friendly staff. Excellent restaurants. Would definitely go back in a heartbeat! Right in the city, you can walk to everything. Take a cab to one of the hotel's sister facilities when you want a day at the beach/larger pool. The rooftop pool is small at El Convento, but great to cool off after a day of sight-seeing. Can't wait to return!!!!!! Would highly recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

4
5.01.0
T. Glenn
Business
Coral Springs, FL
Apr 2, 2012

Great Hotel, Great Location

Perfect Location. Walking distance from Forts, shopping, & many restaurants. 1st floor bar stays open late night, & the drinks are great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Do not rent a car unless you want a headache. Streets are narrow & everyone drives crazy...

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Vida
Business
Oak Park, IL, USA
Mar 27, 2012

Fantastic Family getaway

I love this hotel!!!!!!!! Amazing service and beautiful location!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

4
5.01.0
Two Jays
Business
Manhattan, New York, NY, USA
Mar 21, 2012

Nice Long Weekend In Old San Juan...except

Hotel nice. Location great. Excellent wine/cheese reception in early evening. Except...the room service was terrible. It might take hours for coffee. Only one staff person at front desk, clearly inadequate, when you would ask for assistance they said someone would call your room and no one would. Worst of all...NO kidding...a peice of jewlery was taken from the room and no one at the hotel cared much. After going back to the lobby and calling numerous times someone finally (two hours later) spoke with me and kindly refunded on night's stay. But I never felt they really cared about my level of comfort and need for assistance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

If you want beaches don't take cabs from hotel. Go to main plaza and take trolley or municipal buses. One fifth the price, and easy.

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Review of Hotel El Convento

Reviewer score

5
5.01.0
reviewer.g
Business
Chicago, IL, USA
Dec 18, 2011

Perfection

Even with an extra hour and a half wait checking-in (our room wasn't ready and the check-in time kept being pushed back), our stay was perfection. Our room was grand with large windows looking out onto Catedral de San Juan Bautista. What a view! The staff was helpful and the complimentary drinks/bottled water a plus, but the nightly complimentary wine and cheese reception was our favorite part. It is not to be missed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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