Hotel El Convento

4 stars
100 Calle Cristo, Old San Juan, 00901
Hotel Overview
Reviewer score
4.5
out of 5
148 reviews
Even better than we could have imagined

This hotel was one of the best hotels I have ever stayed in. The location was perfect right in the... See full review

  • JTQ23
  • Dec 19, 2014
Nice Getaway

This is our 3rd time staying at this location. It has never fell short from my expectations. The... See full review

  • Sir Lumpsalot
  • Nov 19, 2014

With a wealth of history, rustic decor and charming details, it's easy to see why Hotel El Convento was chosen by Condo Nast Traveler as one of the 'Top 10 Hotels in the Caribbean'. Situated in Old San Juan, this boutique luxury hotel makes guests feel equally relaxed and spoiled. With the daily manager's reception offering hors d'oeuvres and cocktails for guests, the hotel also shows off three restaurants, a rooftop plunge pool and a veranda terrace.

Key facts

  • Complimentary Wi-Fi
  • Plush slippers and bathrobes
  • Flat panel 37-inch TV and Bose Radio
  • Goose-down pillows
  • In-room refrigerator containing free bottled water
  • Handicapped-accessible rooms available
  • Two-cup coffeemaker with premium Alto Grande coffee
  • Plunge pool and Jacuzzi that overlook the San Juan Bay
  • Fitness center
  • Business center with 7 meeting rooms
  • 24-hour valet parking
  • Club that offers beach and pool privileges at two sister properties
  • Aromatherapy, massages and facials available upon request
  • Room service offered throughout the day
  • Dry cleaning service and coin-operated laundry facilities

Neighborhood

Guests are only steps away from the perpetually vibrant atmosphere in the heart of Puerto Rico, where they'll discover restaurants, bars and galleries. Make your way down to the piers from which many cruise ships depart, or take a quick drive to Condado Beach or Isla Verde Beach. Just across the way, you will find the iconic Cathedral of San Juan Bautista.

Hints and tips

If you'd like a cocktail with freshly-picked garnish, order a beverage that features an ingredient from the hotel's herb and fruit garden.

The helpful staff members are happy to fulfil any requirements you may have.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel El Convento Rooms

Queen Deluxe Room
Queen Deluxe Room includes: One queen bed and City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).
Vista Room
Vista Room includes: One Queen bed with full view of San Juan Bay from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room($35 extra nightly charge).
Double Deluxe Room
Double Deluxe Room includes: Two double beds with City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed not allowed in room.
Superior Room
Superior Room includes: One queen bed or two twin beds (run of house)and limited view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).

Amenities

  • Free internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Handicapped parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

Hotel Map

18.4659 -66.1184
Area served
Old San Juan, Condado, Hato Rey, Rio Piedras, Guaynabo, Bayamon, Isla Verde.
Nearby airports
Luis Munoz Marin International Airport (SJU): Approximate driving time is 20 minutes and distance is 9 miles.
Area description
The hotel's location in historic Old San Juan makes walking the best way around to the numerous shops, restaurants, and historic sites. Hopping on and off the district's open-air trolleys is free. Nearby attractions: San Juan Cathedral - across street / San Juan Gate - 1 block / Puerto Rico Indian Museum - 1 block / La Fortaleza (governor's mansion) - 2 blocks / Casa Blanca museum & garden - 2 blocks / African Heritage Museum - 3 blocks / Pablo Casals Museum - 3 blocks / San Felipe del Morro fortress - 0.5 mile / San Cristobal Castle - 0.5 mile / Plaza Las Americas (shopping, dining) - 7 miles / Pinones forest (bicycling, hiking, surfing) - 12 miles / El Yunque Rainforest - 31 miles.

Nearby points of interest

  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo de Las Americas: 2.6 mi
  • San Juan Gate: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.1 mi
  • Bellas Artes: 3.4 mi
  • Museo de Arte de Puerto Rico: 3.5 mi
  • Ocean Park: 4.6 mi
  • Jardin Botanico: 6.1 mi
  • Arecibo Observatory: 42.5 mi

Dining

Pizza E Birra
Pizza e Birra offers a taste of classic Italian and American-Italian dishes, but the main attraction is definitely Pizza perfection. For the perfect combination Pizza e Birra features over 20 different craft beers from all over the world. The Pizzeria embodies all the eclectic elements that characterize the cobblestone city, with a cool modern spark
Patio del Nispero
Shaded by Hotel El Convento's famous 300-year old nispero fruit tree, Patio del Nispero is located on the ground floor of the stately open-air courtyard in the hotel. Open for breakfast, lunch and dinner daily, Patio del Nispero is a welcome culinary treat serving international gourmet fare in casual yet elegant surroundings. From the best banana nut pancakes,to creative and hearty sandwiches and salads, with even traditional Puerto Rican dishes, alfresco dining has never been more tasteful!
El Picoteo
There's something cooking in Old San Juan where the food is inventive, the service never misses a beat, and the wine list is exceptional. The atmosphere at El Picoteo is all about food and mood. Hot or cold, tapas warm you up for mas tapas de picotear. El Picoteo offers a cornucopia of choice without parallel on the island. After a sampling of delectable tapas, try the paella - voted best on the island! The gazpacho, tortillas, empanadillas, croquetas, specialty pizzas are all fantastico. The wine list fills classic bistro slots with imaginative producers and delectable desserts round out the eclectic menu. This is the place that defines the tapas and paella experience.

Meeting facilities

Meeting Info
Hotel El Convento offers superb meeting and banquet facilities. With close proximity to the financial center in San Juan, and 7 multi-use meeting rooms of varying sizes, the hotel is the perfect venue for banquets, charity events, and high-level corporate affairs. The 2700 sq. ft. Salon Campeche is a spectacular ballroom and can accommodate from 250 - 300 people for classroom/banquet seating. For smaller gatherings and corporate functions, choose from Salon Oller which accommodates 75 people for a seated event; Salon Paoli, perfect for a group of 50; Salon Zafiro, for a group of 35, the Executive Boardroom which seats 12. Two additional rooms are available for up to 40 people. The hotel has every amenity the business traveler needs to assure a successful trip from audiovisual facilities, computer ports, dual-line data port phones in each guest and banquet room, Internet access, and valet parking. Restaurants are located within the hotel and we also provide expert catering services.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (148)

Ratings and reviews for Hotel El Convento

Overall score

4.5 / 5
5.01.0
148 out of 148
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.8
Value:
4.3

97% would recommend to a friend.

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Review of Hotel El Convento

Reviewer score

4
5.01.0
Jeff M...
Business
Indianpolis
Nov 20, 2013

Great history

Nice stopover in Old San Juan before vacationing in Vieques. Great access throughout the town, history, dining...a great choice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

4
5.01.0
cjkrautk
Business
Milwaukee, WI
Nov 4, 2013

Excellent Hotel in Old San Juan

Hotel Quality: As my wife put it, it's more upscale B&B than luxury hotel. Rooms are small but spacious. Housekeeping 2x a day. Most views are of the city or the channel where the ships doc, so don't think you'll be seeing vistas.The hotel is old stone and stucco with a large courtyard. Pool area: very small pool (like an oversized hot tub) and a jacuzzi. If you want a real pool experience, take advantage of the reciprocity with La Concha hotel in Condado. Common areas are great. 6pm wine and cheese reception is casual; wine choice are very good. Location is 5-10 minute walk from most everything in Old San Juan. In-house restaurants were good, not great. Breakfast was best meal; recommend elsewhere for drinks or dinner...you'll get a better deal. Parking is $20/day in 24-hour staffed lot across the street next to cathedral; taxis are always available there too. Staff Quality: Cannot say enough great things about the staff here. A stuck door to the Juliet balcony lead to a better room, no questions asked. Every person we dealt with was kind and thoughtful. When I mentioned it was a belated honeymoon, we had a bottle of cava and chocolates in our room that night. Bottom line: Fantastic for couples who want an active vacation in San Juan...walk to shops, bars, and restaurants...will get that here. Upscale, but not luxurious. Highly attentive staff. Families or those who want to be pampered (spa, beach, pool) may want to consider staying elsewhere.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

4
5.01.0
puss and boots
Business
Austin. TX
Sep 30, 2013

Island Time!!

Had a wonderful time. Everyone very nice. Soooo relaxing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Old Harbour Brewery. What a find!! Great beer and great food.

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Scally
Business
Atlanta, Ga.
Sep 18, 2013

BEAUTIFUL!

THIS TRIP WAS EVERYTHING WE THOUGHT IT WOULD BE. LOVED OLD SAN JUAN AND THE SISTER HOTEL AND BEACH WERE LOVELY, AS WELL. EL CONVENTO WAS BEAUTIFUL, IN THE BEST LOCATION, STAFF WONDERFUL AND WALKING EVERYWHERE DOWNTOWN WAS GREAT! RESTAURANTS HAVE WONDERFUL MEALS AND ENJOYABLE MUSIC AT MOST. HOPE TO REURN SOON!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

WEAR CONFORTABLE SHOES AND EXPECT TO WALK ALOT; ESPECIALLY IF YOU'RE DINING, SIGHTSEEING AND SHOPPING ALONG THE WAY.

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Kippered Herring
Business
Minneapolis, MN
Sep 15, 2013

THE place to stay in Old San Juan

We had been told by family and friends who stayed at El Convento that it was a great place, and they were right. While not the cheapest hotel (and you can easily drop $40 for breakfast for 2 in the main restaurant), the amenities are wonderful and the staff is the best. Whether it's free wine and cheese in the evenings (get there early to get a table outside) or the high ceilings on the second floor (reserve one of the queen deluxe rooms in advance) the atmosphere and location are great. There's a small plunge pool and hot tub on the 4th floor roof, and a choice of three restaurants - the ground floor main restaurant, a second-floor tapas place, and a pizza and beer joint next to the tapas place. And the staff is super nice and helpful - we set up taxis, rental cars, parking and got great recommendations on restaurants. I can't imagine staying anyplace else in the Old Town.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

For a fancy dinner (we did a birthday) Marmalade is awesome if pricey. A little longer walk down by the docks is Punto del Vista, which looks like a hole in the wall but has great reasonably priced food and 2-for-1 mojitos that are awesome.

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Review of Hotel El Convento

Reviewer score

4
5.01.0
Mr...
Business
Puerto Rico
Sep 8, 2013

Mr...

It was good. Great room, excellent staff and good Price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

5
5.01.0
Meng Lee 1989
Business
New York, New York
Aug 16, 2013

Great Getaway

Wonderful service and wonderful ambiance at a boutique gem. Really couldn't have experienced a more unique Old San Juan!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel El Convento

Reviewer score

4
5.01.0
peterparker
Business
san antonio
Jul 30, 2013

family vacation

Fantastic stay at the convento. First time to puerto rico and definitely not my last. The hotel is simply gorgeous and timeless as well as old san juan. If you eat in the courtyyard area use bug spray. There are a few mosquitos. Other than that everything else was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Must eat at the parrot club at least once. Very chic and clean. Food is awesome. About a 10 minute walk from hotel on fortaleza street.

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Review of Hotel El Convento

Reviewer score

4
5.01.0
LiftOff
Business
Chicago
Jul 24, 2013

Wonderful place

What a great way to spend a honeymoon. Thanks for the great service!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel El Convento

Reviewer score

5
5.01.0
PR Diaspora
Business
Austin, Texas
Jul 2, 2013

A Perfect Honeymoon

My fiancé and I recently stayed there for 10 nights on our honeymoon. The most stand out, stellar aspect of staying at Hotel El Convento is that the staff and service truly goes above and beyond to make your stay perfect. The rooms can't be compared to modern, new hotels because they date to before the American revolution. It sits in the capital of Puerto Rico which is the oldest in the Western Hemisphere. They are small, but breathtaking and our view was spectacular (of both La Fortaleza and the harbor). The bathrooms are equally small; but, the hotel staff expertly furnishes and maintains them and there are always fresh towels. Like I said, the best part is the service. Housekeeping comes twice a day: first to prepare the room for the day, and in the afternoon to prepare it for the evening. They are always friendly and cracked jokes with my wife and I everytime we saw them. The front staff were expertly knowledgeable and accommodating. For one reason or another we had difficulty processing some things with our credit union and they were patient giving us a couple days to remedy the situation. The valet parking is also a huge bonus coming in way cheaper than anywhere else we could find in the area aside from street parking. The restaurants and bars in the hotel are also priced much more fairly than the hotels on the beach with a far superior quality of food and service. And finally: how can anyone compete with a free wine service at 6:00 every night for a full hour. Service, service, service. That's what this hotel is all about and we absolutely loved it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

A lot of reviews say its kind of out of the way but my wife and I completely disagree. It's a short 7 minute (max) walk east of the hotel to the best food at the best price in Viejo San Juan: El Jibarito. Local food done right. It was so good we broke our rule and ate there twice. We both ate a meal, shared an appetizer, and drank for $30. An excellent value considering the prices in that area

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