$117 Avg/night
Rate and special offer based on Check-in: Aug 30, 2015 Check-out: Sep 2, 2015

Hotel El Convento

4 stars
View map of 100 Calle Cristo, Old San Juan, 00901

Hotel Overview

Reviewer score
4.5
out of 5
149 reviews
Amazing honeymoon

Excellent, Overall experience great, value for money great, room cleanliness great and room comfort... See full review

  • VICTOR M.
  • Jul 21, 2015
First Time!

The architecture of the hotel just blew my mind. Its so beautiful. The place in general has a... See full review

  • Martha D.
  • Jul 3, 2015

If you'd like a cocktail with freshly-picked garnish, order a beverage that features an ingredient from the hotel's herb and fruit garden.

The helpful staff members are happy to fulfil any requirements you may have.

General

Hotel El Convento, San Juan

Location

With a wealth of history, rustic decor and charming details, it's easy to see why Hotel El Convento was chosen by Condo Nast Traveler as one of the 'Top 10 Hotels in the Caribbean'. Situated in Old San Juan, this boutique luxury hotel makes guests feel equally relaxed and spoiled. With the daily manager's reception offering hors d'oeuvres and cocktails for guests, the hotel also shows off three restaurants, a rooftop plunge pool and a veranda terrace.

Dining

  • Complimentary Wi-Fi
  • Plush slippers and bathrobes
  • Flat panel 37-inch TV and Bose Radio
  • Goose-down pillows
  • In-room refrigerator containing free bottled water
  • Handicapped-accessible rooms available
  • Two-cup coffeemaker with premium Alto Grande coffee
  • Plunge pool and Jacuzzi that overlook the San Juan Bay
  • Fitness center
  • Business center with 7 meeting rooms
  • 24-hour valet parking
  • Club that offers beach and pool privileges at two sister properties
  • Aromatherapy, massages and facials available upon request
  • Room service offered throughout the day
  • Dry cleaning service and coin-operated laundry facilities

Rooms

Guests are only steps away from the perpetually vibrant atmosphere in the heart of Puerto Rico, where they'll discover restaurants, bars and galleries. Make your way down to the piers from which many cruise ships depart, or take a quick drive to Condado Beach or Isla Verde Beach. Just across the way, you will find the iconic Cathedral of San Juan Bautista.

Highlights

  • Complimentary Wi-Fi
  • Plush slippers and bathrobes
  • Flat panel 37-inch TV and Bose Radio
  • Goose-down pillows
  • In-room refrigerator containing free bottled water
  • Handicapped-accessible rooms available
  • Two-cup coffeemaker with premium Alto Grande coffee
  • Plunge pool and Jacuzzi that overlook the San Juan Bay
  • Fitness center
  • Business center with 7 meeting rooms
  • 24-hour valet parking
  • Club that offers beach and pool privileges at two sister properties
  • Aromatherapy, massages and facials available upon request
  • Room service offered throughout the day
  • Dry cleaning service and coin-operated laundry facilities

Policies

If you'd like a cocktail with freshly-picked garnish, order a beverage that features an ingredient from the hotel's herb and fruit garden.

The helpful staff members are happy to fulfil any requirements you may have.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Hotel El Convento Rooms

Queen Deluxe Room
Queen Deluxe Room includes: One queen bed and City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).
Vista Room
Vista Room includes: One Queen bed with full view of San Juan Bay from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room($35 extra nightly charge).
Superior Room
Superior Room includes: One queen bed or two twin beds (run of house)and limited view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).
Double Deluxe Room
Double Deluxe Room includes: Two double beds with City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed not allowed in room.

Amenities

  • Free internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Accessible Rooms/Facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

Nearby points of interest

  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo de Las Americas: 2.6 mi
  • San Juan Gate: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.1 mi
  • Bellas Artes: 3.4 mi
  • Museo de Arte de Puerto Rico: 3.5 mi
  • Ocean Park: 4.6 mi
  • Jardin Botanico: 6.1 mi
  • Arecibo Observatory: 42.5 mi

Meeting facilities

Meeting Info
Hotel El Convento offers superb meeting and banquet facilities. With close proximity to the financial center in San Juan, and 7 multi-use meeting rooms of varying sizes, the hotel is the perfect venue for banquets, charity events, and high-level corporate affairs. The 2700 sq. ft. Salon Campeche is a spectacular ballroom and can accommodate from 250 - 300 people for classroom/banquet seating. For smaller gatherings and corporate functions, choose from Salon Oller which accommodates 75 people for a seated event; Salon Paoli, perfect for a group of 50; Salon Zafiro, for a group of 35, the Executive Boardroom which seats 12. Two additional rooms are available for up to 40 people. The hotel has every amenity the business traveler needs to assure a successful trip from audiovisual facilities, computer ports, dual-line data port phones in each guest and banquet room, Internet access, and valet parking. Restaurants are located within the hotel and we also provide expert catering services.

Dining

Pizza E Birra
Pizza e Birra offers a taste of classic Italian and American-Italian dishes, but the main attraction is definitely Pizza perfection. For the perfect combination Pizza e Birra features over 20 different craft beers from all over the world. The Pizzeria embodies all the eclectic elements that characterize the cobblestone city, with a cool modern spark
Patio del Nispero
Shaded by Hotel El Convento's famous 300-year old nispero fruit tree, Patio del Nispero is located on the ground floor of the stately open-air courtyard in the hotel. Open for breakfast, lunch and dinner daily, Patio del Nispero is a welcome culinary treat serving international gourmet fare in casual yet elegant surroundings. From the best banana nut pancakes,to creative and hearty sandwiches and salads, with even traditional Puerto Rican dishes, alfresco dining has never been more tasteful!
El Picoteo
There's something cooking in Old San Juan where the food is inventive, the service never misses a beat, and the wine list is exceptional. The atmosphere at El Picoteo is all about food and mood. Hot or cold, tapas warm you up for mas tapas de picotear. El Picoteo offers a cornucopia of choice without parallel on the island. After a sampling of delectable tapas, try the paella - voted best on the island! The gazpacho, tortillas, empanadillas, croquetas, specialty pizzas are all fantastico. The wine list fills classic bistro slots with imaginative producers and delectable desserts round out the eclectic menu. This is the place that defines the tapas and paella experience.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hotel El Convento

Overall score

4.5 / 5
5.01.0
149 out of 149
Amenities:
4.4
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.5
Location:
4.8
Value:
4.3

96% would recommend to a friend.

Sort by:
Review of Hotel El Convento

Reviewer score

5
5.01.0
VICTOR M.
Business
N/A
Jul 21, 2015

Amazing honeymoon

Excellent, Overall experience great, value for money great, room cleanliness great and room comfort great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

5
5.01.0
Martha D.
Business
Jamaica
Jul 3, 2015

First Time!

The architecture of the hotel just blew my mind. Its so beautiful. The place in general has a comforting vibe. The pool and jacuzzi were so relaxing after a day of walking around and exploring. My boyfriend and I found everything in Old San Juan easily. We even visited some local spots.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

5
5.01.0
Connie L.
Business
N/A
Jul 2, 2015

Romantic Getaway

The hotel was more than what we have expected. It has many characters which we liked. It located in the heart of El San Juan. The hotel is fully renovated but yet kept the old characteristic.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

5
5.01.0
Bella O.
Business
N/A
Jun 5, 2015

amazing hotel

It was a great experience . Love the vintage look. Staff were great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

5
5.01.0
Stephen W.
Business
fort myers
Jun 3, 2015

met every expectation

We had come upon the El Convento in a previous short short stay in San Juan and had determined that we wanted to return and that we would stay there. It met and exceeded all of our expectations. The location was perfect and the staff wonderful the conversion of the older building was masterful and beautiful. We had wonderful stay and expect to return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

3
5.01.0
DENNIS P.
Business
N/A
May 14, 2015

Location!

Perfect location for Old San Juan. HOWEVER, they stuck me with a first floor room! The first floor is the absolute worst location to have a room in this great old hotel. Do not under any circumstances permit this hotel to stick you in a first floor room. The room was outdated and in need of repairs. Additionally the noise is overwhelming on the first floor from the restaurant and lounge area. Terrible room never again! I loved the hotel from the upper levels but hated it from the first floor. Ask before you book because they will try to stick you with a room that they know is not up to par.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

5
5.01.0
georgia b.
Business
N/A
Apr 6, 2015

Wonderful!

The hotel was beautiful and the staff were friendly and helpful. Located in the center of Old San Juan which is why we chose this hotel. There is a very small bar across the side street that we enjoyed. It had a very home feel for us. The only thing that disappointed me was the complimentary wine and cheese offered in the evenings. The wines were not suited to my taste to the point I was unable to enjoy any of them. I did appreciate that they had complimentary bottled water for the guests at all times in this area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

5
5.01.0
Yuchy
Business
Brentwood
Mar 10, 2015

Wonderful family trip!

Good location, clean room, kind staff... everything was fine for us!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

5
5.01.0
Joesy Y.
Business
N/A
Mar 10, 2015

Amazing Scenic Hotel

First time in PR we decided to stay in Old San Juan. El Convento was a little more $$$ but so, so glad we chose it. specifically, that it is centered by an open courtyard so that you can prop room door open and let a consistently 75 - 80 degree island breeze fill the room - THAT alone, for a winter sufferer from Wisconsin, made the trip! staff is uber friendly and helpful watch out, though, for hard to see but ravenous MOSQUITOES! first floor restaurant in hotel is just so-so great Puerto Rican food at a place called El Jibarito - doesn't look like much, but food was delicious.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

1
5.01.0
Lynda A.
Business
N/A
Feb 9, 2015

Terrible experience

While the location was amazing the lack of customer service disappointing. I would not recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
5
Value:
1
Trip purpose:

Business

Dining tip: In Hotel

Don't stay at El Convento

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